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Mama Shelter Lisboa

3.0 star property
Hotel with 2 restaurants, a short walk to Avenida da Liberdade

Photo gallery for Mama Shelter Lisboa

Reception
Front of property
Restaurant
1 bedroom, soundproofing, free WiFi, bed sheets
Restaurant

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
The current price is AU$197
includes taxes & fees
27 Aug - 28 Aug

Explore the area

Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Avenida da Liberdade
    ‪7 min walk‬
  • Marquis of Pombal Square
    ‪7 min walk‬
  • Rossio Square
    ‪18 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

1 bedroom, soundproofing, free WiFi, bed sheets

Large Mama Double

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Twin

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

Medium Mama Double King Avenue View

Medium Mama Double King Avenue View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Queen

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Mama Double

1 bedroom, soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
Pet friendly
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King

Medium Mama Double King

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the area

Lisbon

Mama Shelter Lisboa puts you in the heart of Lisbon, within just a 10-minute stroll of popular attractions like Avenida da Liberdade and Marquis of Pombal Square. Highlights at this hotel include 2 restaurants and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 30-minute walk of this 3-property class Lisbon City Center hotel, attractions include Rossio Square and Santa Justa Elevator.

What's nearby

  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Marquis of Pombal Square - 7 min walk - 0.6 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 20 min walk - 1.7 km
  • Castle of São Jorge - 2 min drive - 2.3 km

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 19 min drive

Restaurants

  • ‪Mama Restaurant Lisboa - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪Real Fábrica - ‬2 min walk
  • ‪Pastelaria Pérola do Rato - ‬1 min walk

About this property

Mama Shelter Lisboa

Hotel with 2 restaurants, a short walk to Avenida da Liberdade
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mama Shelter Lisboa also features concierge services, dry cleaning/laundry services, and a front desk safe. A complete renovation of Mama Shelter Lisboa was completed in January 2022.

This 3-star Lisbon hotel is smoke free.

  • 126 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant
  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10236

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Mama Shelter Lisboa ?

Mama Shelter Lisboa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mama Shelter Lisboa ?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Lisboa on 27 Aug 2025 start from AU$182.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mama Shelter Lisboa ?

The closest beach to Mama Shelter Lisboa is Costa da Caparica Beach (12 km).

Does Mama Shelter Lisboa serve breakfast?

Yep, buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mama Shelter Lisboa ?

No, Mama Shelter Lisboa does not offer an airport shuttle service.

Is there a bar or restaurant at Mama Shelter Lisboa ?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mama Shelter Lisboa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mama Shelter Lisboa ?

Cats and dogs are welcome at Mama Shelter Lisboa , with food and water bowls on offer.

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 309 out of 450 reviews
Rating 8 - Good. 98 out of 450 reviews
Rating 6 - Okay. 33 out of 450 reviews
Rating 4 - Poor. 2 out of 450 reviews
Rating 2 - Terrible. 8 out of 450 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Chieko

Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Travelled with partner
Liked: Staff & service, amenities
Mama Shelter was a hip hotel with a nice restaurant and roof top bar. It’s definitely a solid 3 stars for lodging. The pros: Check in was easy, the staff was super pleasant and we were lucky our room was ready a couple of hours before official check-in. I really liked the bathroom products - clean and eco friendly. The location is central, convenient to everything you need. Cons: We chose a cozy room which was as stated- tiny. It was hard to have two half open suitcases. For a solo traveler, it would be more than sufficient though! When we walked into our room, it smelled like wet laundry that had been sitting out. I opened a window and it helped, but I think it was the bedding. We had a short two night stay so it was bearable with the windows open to air the room. Wish there were usb outlets since we only had 1 travel adapter. Overall, it was a fine stay. I’d say the lodging and decor is skewed for a younger crowd.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darrin

Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooftop bar and restaurant. Area is great as well!
Stayed 1 night in Mar 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. Easy walking to the metro and the city squares. Easy commute to the airport via public transport. The hotel staff were excellent. Dinner was very good and a lively atmosphere in the restaurant. Breakfast was average and overpriced. (Food often cold) Would stay here again and highly recommend ( but without breakfast!)
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have thoroughly enjoyed our stay at Mama Shelter! We were greeted with friendly service and a voucher for a free drink at the restaurant bar to celebrate our honeymoon. All the staff have been lovely and helpful. The hotel has a really cool atmosphere and laid back energy. We got a small room with balcony and it’s been 10/10. The room is small but just fine for the two of us. The bed is extremely comfortable with high quality cotton linen. The bathroom is well stocked with really nice toiletries and towels. Everything is perfectly clean. The tv is good with lots of free premium movies and channels in all languages available. The location is really great as a tourist to get around. We especially loved being able to walk to many great restaurants and shops nearby. If you want to hack the Lisbon hills, highly recommend starting a walking day out at the hotel and making your way down to the water, stopping along the way at the lovely cafes, shops and parks along the way. The streets outside are very loud and busy but this was no issue as the sound proofing in the room was great. Good mini fridge and safe also available in the room. The breakfast buffet was a highlight with many options that were so tasty. The fresh orange juice was a favourite! The roof top bar was awesome for the views but keep in mind it’s pretty pricey -especially the drinks. We enjoyed it though! Overall, would recommend Mama and would happily come back in the future! Thanks Mama! We had a great time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with good access to different areas of Lisbon!
Stayed 1 night in Mar 2025

10/10 Excellent

Mehrnoush

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must experience!

The staff were amazing with a very warm welcome for my mom who was celebrating an early 70th birthday. They were extremely helpful throughout her stay and offered her a very friendly atmosphere away from home. It was perfect stay for her. Highly recommended.
Stayed 6 nights in Mar 2025

8/10 Good

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Really cool spot
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonya

Stayed 3 nights in Mar 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying here! It’s in a great part of town… walkable to shops and restaurants. The staff was incredibly friendly. The restaurant had great food and great bartenders and the breakfast was amazing! 10/10
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

I had an amazing stay! Will definitely come back!
Stayed 3 nights in Mar 2025

8/10 Good

Selcuk

Travelled with family
Liked: Cleanliness, amenities
Lobby is too small, there is no space to sit and wait.our room was so small for two people. Location was good, clean, restaurant food was good. There are grocery stores, cutes cafes close by.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay with Incredible Vibes! My stay was absolutely fantastic! From the moment I walked in, the atmosphere was warm, inviting, and full of charm. The decor blends modern elegance with classic Portuguese touches, creating a stylish yet cozy environment. The staff was incredibly welcoming and went above and beyond to ensure my stay was great! The rooms were spacious, clean, and beautifully designed, with comfortable beds and stunning city views. The location was ideal. Plus, the on-site breakfast was delicious, with fresh pastries, local cheeses, and excellent coffee to start the day right. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Feb 2025

8/10 Good

Ruth Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - did the job for a 3 day tourist visit to Lisboa!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind, room was clean and bed was comfortable. Restaurant food is also really good. The hotel also accommodated my early check-in request.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay with Mama. Great location, excellent breakfast, lovely staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Mairéad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Karen

Disliked: Amenities
The location was wonderful. It was close enough to walk to shops and restaurants & to explore yet also away from the more congested tourist areas. I was weary during check in, as the staff at reception did not present as friendly as I'm accustomed to from hotel staff when traveling. My Expedia rewards status was not honored. I was given some cookies, fruit and hotel slippers as compensation. During check in I was not told I needed to use the keycard for my room door to activate the elevator and to keep the light on in my room. I thought it was strange that another hotel guest needed to show me how to use the elevator rather than reception upon checking in and I needed to return to reception to ask how to keep the lights on in the room. Most troubling was when I went into the hotel restaurant for the breakfast that I prepaid for, I felt the hostess treated me as though I was criminal, as apparently my room number was not yet entered into her database of guest who prepaid for breakfast. Her disposition and demeanor was very rude as she debated me about my breakfast status and she exclaimed she would need to go with me to the front desk to look into this. At the front desk after speaking to me in English, she spoke to staff at reception in Portuguese in front of me making me feel even more like a criminal and I found it rude. Staff at reception appeared warmer as my stay progressed and I did find it sweet that they found out it was my birthday and surprised me with dessert.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great public areas and lovely staff. Rooms were cool, clean and comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and everyone that works at the hotel is friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rene

Stayed 2 nights in Dec 2024