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Hyatt Regency Lisbon

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Hyatt Regency Lisbon

2 restaurants, breakfast, lunch served; local and international cuisine
Creator video - submitted by Caligirlwholoves2travel
Indoor pool
Balcony view
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
The current price is AU$339
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
RUE DA JUNQUEIRA 63, Lisbon, 1300-343
  • Place, Hospital Egas Moniz
    ‪1 min walk‬
  • Place, Lisboa Congress Centre
    ‪7 min walk‬
  • Place, Jerónimos Monastery
    ‪18 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, River View

Memory-foam beds, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Memory foam bed
Private bathroom
  • 28 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Memory-foam beds, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Memory foam bed
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed

Memory-foam beds, in-room safe, desk, soundproofing

Deluxe Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
Memory foam bed
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, River View

Memory-foam beds, in-room safe, desk, soundproofing

Deluxe Suite, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
Memory foam bed
  • 64 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Suite, River View, Corner

Memory-foam beds, in-room safe, desk, soundproofing

Premium Suite, River View, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
Memory foam bed
  • 64 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Memory-foam beds, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Memory foam bed
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency, Suite, 2 Bedrooms, Courtyard View

Memory-foam beds, in-room safe, desk, soundproofing

Regency, Suite, 2 Bedrooms, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
Memory foam bed
  • 84 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Regency, Apartment, 2 Bedrooms

Memory-foam beds, in-room safe, desk, soundproofing

Regency, Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
2 bedrooms
  • 92 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Regency, Apartment, 2 Bedrooms, River View

Memory-foam beds, in-room safe, desk, soundproofing

Regency, Apartment, 2 Bedrooms, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
2 bedrooms
  • 92 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Regency, Apartment, 3 Bedrooms

Memory-foam beds, in-room safe, desk, soundproofing

Regency, Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
3 bedrooms
  • 120 sq m
  • 3 bedrooms
  • River view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Standard Room, 1 Queen Bed, River View

Memory-foam beds, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Memory foam bed
Private bathroom
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed with Sofa bed (Bridge View)

Memory-foam beds, in-room safe, desk, soundproofing

Deluxe Suite, 1 Queen Bed with Sofa bed (Bridge View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
Memory foam bed
  • 64 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Wellness)

Memory-foam beds, in-room safe, desk, soundproofing

Suite, 1 Queen Bed (Wellness)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Washing machine
Memory foam bed
  • 64 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard Area

Memory-foam beds, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Courtyard Area

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Memory foam bed
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Courtyard Area

Memory-foam beds, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds, Courtyard Area

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Memory foam bed
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Lisbon

A luxury stay in Lisbon awaits you at Hyatt Regency Lisbon. You'll be 1.8 km (1.1 mi) from Jerónimos Monastery and 2.8 km (1.8 mi) from Belém Tower. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, VICEVERSA All Day Dining, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. ICON Bar & Lounge is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub and sauna as well as access to aerobics classes. Business travelers can take advantage of meeting rooms and coworking space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Lisbon hotel include Avenida da Liberdade and Rossio Square.

What's nearby

  • Hospital Egas Moniz - 1 min walk - 0.0 km
  • Lisboa Congress Centre - 7 min walk - 0.6 km
  • LxFactory - 15 min walk - 1.3 km
  • Jerónimos Monastery - 18 min walk - 1.6 km
  • Pastéis de Belém - 18 min walk - 1.6 km

Getting around

  • Hosp. Egas Moniz Stop - 1 min walk
  • Belem Station - 14 min walk
  • Lisbon (LIS-Humberto Delgado) - 29 min drive

Restaurants

  • ‪Sud Lisboa Terrazza - ‬7 min walk
  • ‪VISEVERSA - ‬2 min walk
  • ‪Trullino - ‬9 min walk
  • ‪MöTAO Lisboa - ‬4 min walk
  • ‪Canalha - ‬6 min walk

About this property

Hyatt Regency Lisbon

Luxury hotel with 2 restaurants and full-service spa
Hyatt Regency Lisbon offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A 24-hour fitness centre, a sauna, and multilingual staff are also featured at the luxury Hyatt Regency Lisbon. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2022
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Regency Lisbon offers 204 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature memory foam mattresses. 50-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • ICON Bar & Lounge
  • VICEVERSA All Day Dining
  • Yellow Tram
  • ZEST Healthy Juice Bar

Things to do

  • 24-hour gym
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:30 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: EUR 90 (one-way)
  • Covered self-parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

Property Registration Number 10496

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Lisbon Hotel
Hyatt Regency Lisbon Lisbon
Hyatt Regency Lisbon Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hyatt Regency Lisbon?

Hyatt Regency Lisbon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Lisbon?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Lisbon on 21 Dec 2025 start from AU$324.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Lisbon?

Yep, Hyatt Regency Lisbon has a covered self car park for EUR 25 per day. A self car park is also available, for a fee.

Are there any beaches close to Hyatt Regency Lisbon?

The closest beach to Hyatt Regency Lisbon is Costa da Caparica Beach (8.4 km).

Is there a spa on site at Hyatt Regency Lisbon?

Yep, there is an onsite spa at Hyatt Regency Lisbon. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as hot stone massages.

Does Hyatt Regency Lisbon have a pool?

Hyatt Regency Lisbon has an indoor pool.

What luxury perks are available at Hyatt Regency Lisbon?

Hyatt Regency Lisbon features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with memory foam beds and 24-hour room service.

What makes Hyatt Regency Lisbon a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Lisbon.

Is Hyatt Regency Lisbon family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Lisbon is a hit with families.

Does Hyatt Regency Lisbon serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hyatt Regency Lisbon?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Regency Lisbon?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Lisbon?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Lisbon?

No, only service animals are allowed.

Hyatt Regency Lisbon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 211 reviews
Rating 8 - Good. 35 out of 211 reviews
Rating 6 - Okay. 13 out of 211 reviews
Rating 4 - Poor. 9 out of 211 reviews
Rating 2 - Terrible. 5 out of 211 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Lorna Soo Chu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Totally disagreed the price, that's mean overpriced as follows:- 1. Breakfast is not included even tho we pay more than $400 daily 2. It's not fair and needs to pay the swimming facility. Euro $15 each time for pool 3.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff are friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Puja

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel experience

Exceptional hotel experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the busy areas but easily accessible by taxi.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and welcoming. The hotel was very clean and the rooftop was the cherry on top of the stay. It was very lovely overall.
Stayed 6 nights in Aug 2025

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
The website states there is a pool but there is not. There is only a spa offered as a paid add-on for guests. It has an adult-only pool inside. That has been very misleading for us as a family. Watch out if you travel with kids.
Stayed 3 nights in Aug 2025

10/10 Excellent

Olanrewaju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, the suite was really nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Lian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor maid room service
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area to stay outside of the busy area of Lisboa. Hotel was top notch. Staff was very accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alkesh

Stayed 2 nights in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great finale to a month in Portugal

We booked this for our last 2 nights in Portugal before a long flight home. It was the most comfortable bed, linens, and AC we had on our entire trip (6 other very nice hotels). Loved the balcony, although they could add some cushions to the rattan chairs. We felt very pampered.
Stayed 2 nights in Jul 2025

4/10 Poor

Naoki

Stayed 4 nights in Jul 2025

10/10 Excellent

KENJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly staff !

Stayed 1 night in Jul 2025

10/10 Excellent

paul

Liked: Property conditions & facilities
Place was amazing
Stayed 1 night in Jun 2025

10/10 Excellent

KENJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuffs and very friendly! Good location!
Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
From check in with Xavier and the entire staff, we had an excellent experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gustavo

Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jun 2025

8/10 Good

KENJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anne-Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
While the property was very clean and was shown as pictures, following issues occurred: - arrived late pull out bed was not ready but unfortunately had to wait as no sheets were in the suite for you to do yourself. - not enough towels in the suite upon arrival given there were 4 of us staying in the suite you would it expect it to be ready -restaurant for dinner was abysmal. Ordered a steak medium rare came out well done. Sent it back second one came out raw. There was only 1other table in the restaurant and took close to two hours to eat. -used the whatsapp to order items (towels, water) not very fast, lagging in response. -rooftop nice ambiance as what I expect from the Hyatt, music was so loud barely could hear your companion. One host was excellent one night but the second night server forgot us and only had 1 drink when opportunity for another was loss Saving grace of the stay was the breakfast buffet. Room was spacious, exceptionally clean.
Stayed 3 nights in Jul 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel breakfast and facilities were very good except that there is no pool of you have kids. There were also some plumbing issues with water spilling out of the shower area and the sink drain being clogged.
Stayed 3 nights in Jun 2025

10/10 Excellent

BERNARD

Stayed 3 nights in Jun 2025