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9Hotel Mercy

4.0 star property

Photo gallery for 9Hotel Mercy

A modern interior with leather sofas, a bar area, and a large window overlooking a street.
A modern living room with a sofa, a coffee table with breakfast items, and a decorative vase.
A modern hotel room with a large bed, a sitting area, a bathtub, and a flat-screen TV.
A balcony with wicker chairs, a table with breakfast, and a city view.
A multi-story hotel with a tiled facade, balconies, and a ground-level restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$234
includes taxes & fees
28 July - 29 July

Explore the area

View map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

A modern hotel room with a large bed, a TV, and a desk with a lamp.

Classic Double Room

8.6 out of 10
Excellent
(75 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, two bedside lamps, and a nightstand with a telephone and books.

Superior Double Room

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A modern hotel room with a large bed, bedside tables, a floor lamp, and a suitcase on the floor.

Executive Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite (Mercy)

A modern bedroom with a large bed, a bedside table with a lamp, and a view of the outdoors.

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic room

Premium bedding, minibar, in-room safe, soundproofing

Classic room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Lisbon

9Hotel Mercy puts you in the heart of Lisbon, within just a 10-minute stroll of popular attractions like Rossio Square and Avenida da Liberdade. Highlights at this boutique hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Lisbon City Center hotel include Santa Justa Elevator and Commerce Square.

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Restauradores Square - 7 min walk - 0.6 km
  • Commerce Square - 8 min walk - 0.7 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 32 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Taberna Do Avillez - ‬1 min walk
  • ‪A Gruta de Camões - ‬1 min walk
  • ‪Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

Public spaces have free WiFi. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the boutique 9Hotel Mercy.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 47 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2012
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
9Hotel Mercy offers 47 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Air-conditioning
  • Gym
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The price is AU$159
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

What is the cancellation policy at 9Hotel Mercy?

9Hotel Mercy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 9Hotel Mercy?

As of 21 July 2026, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on 28 July 2026 start from AU$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to 9Hotel Mercy?

The closest beach to 9Hotel Mercy is Costa da Caparica Beach (11.7 km).

Does 9Hotel Mercy serve breakfast?

Yeah, buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at 9Hotel Mercy?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at 9Hotel Mercy?

Check-in begins at 3:00 PM. Check-out time is noon.

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1007 reviews
Rating 8 - Good. 291 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, nice location and friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , great location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a lovely location. Near restaurants, bars, and sight seeing locations. Highly recommend if you’re walking around Lisbon. I’d stay here again.
Near hotel, less than a block away
Across the street.
7 min walk from hotel next to a view point
Street with a tram
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Zelia

Liked: Cleanliness, amenities, property conditions & facilities
Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Close enough to walk to everything in 5 to 15 minutes. The room was clean, and had a fun style. Staff were super helpful. We had minor issue which Paulo the manager fixed immediately. And Rita worked hard to help us organize our stay.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Anna

Disliked: Amenities, property conditions & facilities
Old dark hotel and rooms with strange bathroom set up
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Suneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice spot with access to transportation, restaurants and bars. Really friendly staff, they generously allowed me to store my bags a night before check-in and were amazing throughout the stay. I forget names, but I think it was Suzanne who assisted me initially. Everuone was lovely. Ah - the breakfast buffet is REAL - has great options and is not a sham as many places offer.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located and walkable to a lot of Lisbon’s attractions. The rooms were clean and quiet, but a little dark. We did purchase breakfast but the service was reduced due to a kitchen fire that happened before our arrival. Not their fault but that did change some of our plans. Overall our stay was great and we would stay there again!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Nice place and good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Caecilia

Liked: Cleanliness, property conditions & facilities
Location is great
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Idris Dunbar

Liked: Cleanliness, property conditions & facilities
Staff helpful clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Very clean hotel, helpful and courteous staff, walking distance to shops and eateries would definitely stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mobeen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the place and the staff Juan and all!!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

OSAMA

Liked: Cleanliness, staff & service, room comfort
Good location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Brianna

Liked: Cleanliness, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service
Nice bed!! A bit moist room due to the rain
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

SERENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, away from the main tourist strip, quiet, safe.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not as pictured. There is no bar or restaurant or rooftop availability. To My understanding there had been a fire in the restaurant area a few weeks before our stay and it was not disclosed at the time of booking (not sure if this is expedias problem) and the hotel agent wasn't too empathetic to my concern. Also the rooftop wasn't open either, she stated it's seasonal (also not mentioned in details of hotel). Small room. The area is close to shops but it's also loud late night from partiers.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

EDUARDO ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended; location, staff, rooms and breakfast !!!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and comfortable bed. Perfect location
Stayed 3 nights in Jul 2025
Verified

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight before flying out of Lisbon. Great location, friendly staff upgraded us and checked us in early. I would return.
Stayed 1 night in Nov 2025