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4.0 out of 5

"Staff excellent.Public internet average . Photo deceptive as it makes it look as if it's actually on the Plaza whereas it's on one of the busy narrow ... " More

By a verified traveller on Tue 05 Jul 2022

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Hotel Description

Rossio Plaza Hotel puts you in the heart of Lisbon, connected to a rail/subway station and within steps of Rossio Square and Santa Justa Elevator. Highlights at this hotel include free in-room WiFi.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Plus you'll find dry cleaning/laundry services, multilingual staff, and luggage storage. Buffet breakfast is available on weekdays between 7:30 AM and 11:00 AM. There's also the convenience of an airport shuttle.

Places within a 5-minute walk of this 3-star Lisbon Old Town hotel include Carmo Convent and Armazens do Chiado Mall.

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 31 Jan. - 1 Feb.

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mansard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Rossio Plaza Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rossio Plaza Hotel

Everyone (1)
4 out of 5
Staff excellent.Public internet average . Photo deceptive as it makes it look as if it's actually on the Plaza whereas it's on one of the busy narrow streets leading off the Plaza. But small rooms soundproof.

Posted by on 5 Jul. 2022

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Comment from Hotel Management

7 Jul. 2022 by Rodrigo Neves - Front Office

Dear Alex, Thank you for taking some time to give us your feedback. We are happy to hear that our friendly/informative staff was a good point for you, making your stay a positive one. We hope our double-glazed windows made your nights quieter. On the other hand, we're sorry to hear that the rooms did not match your standards in terms of size. The hotel entrance is not in Rossio square, but since we have two buildings, we do have rooms facing Rossio square on the second building. We hope we have the honour to welcome you again! Best regards, Rodrigo Neves - Front Office

Property Features

Rossio Plaza Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front desk safe, and an elevator. This 3-star Lisbon hotel is smoke free.

  • 62 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cais do Sodré Station (1.1 km / 0.7 mi)
  • Metro station: Rossio Station (Green) (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM and 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; temperature checks are available to guests; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 60 per room (roundtrip)
  • Airport shuttle fee per child: EUR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rossio Plaza Hotel Hotel
  • Rossio Plaza Hotel Lisbon
  • Rossio Plaza Hotel Hotel Lisbon
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.