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DoubleTree by Hilton Fairfield Hotel & Suites

4.0 star property
Hotel with free parking, near Willowbrook Mall

Photo gallery for DoubleTree by Hilton Fairfield Hotel & Suites

Lobby
Breakfast, lunch, dinner served; American cuisine
Bar (on property)
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$181
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
690 Route 46 E, Fairfield, NJ, 07004
  • Place, Willowbrook Mall
    ‪10 min walk‬
  • Place, Funtime Junction
    ‪16 min walk‬
  • Place, Jumpnasium Kids Parties & More
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed (Ambassador)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed (Ambassador)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchenette, Corner

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Kitchenette, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Two Queen Room

  • Sleeps 4

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 4

View all photos for Two Room Ambassador Suite

Fridge, microwave, coffee/tea maker

Two Room Ambassador Suite

  • Sleeps 4

View all photos for Corner Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Corner Suite

  • Sleeps 4

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Suite

  • Sleeps 6

View all photos for Mobility/Hearing Accessible King Room with Tub

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Mobility/Hearing Accessible King Room with Tub

  • Sleeps 2

View all photos for Mobility/Hearing Accessible King Room with Roll In Shower

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Mobility/Hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Hearing Accessible King Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Hearing Accessible King Room

  • Sleeps 2

View all photos for Hearing Accessible Junior King Suite

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Hearing Accessible Junior King Suite

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Two Room Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Mobility/Hearing Accessible King Two Room Suite with Tub

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Two Room Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Mobility/Hearing Accessible Two Queen Two Room Suite with Tub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Hearing Accessible Two Queen Room

  • Sleeps 4

1 Qn Jr Ste Mobility/Hearing Access Tub

  • Sleeps 4

King Room

  • Sleeps 2

About the area

Fairfield

At DoubleTree by Hilton Fairfield Hotel & Suites you'll be 1.1 km (0.7 mi) from Willowbrook Mall and 3.7 km (2.3 mi) from Cricket Hill Brewing Co. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Chives, serves American cuisine and is open for breakfast, lunch and dinner. The Lounge is the hotel's own bar. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Continental breakfast is available daily. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 4-property class Fairfield hotel include Paterson Great Falls National Historical Park and Montclair State University.

What's nearby

  • Willowbrook Mall - 10 min walk - 0.8 km
  • Cinemark Willowbrook Mall - 11 min walk - 1.0 km
  • Funtime Junction - 16 min walk - 1.4 km
  • Jumpnasium Kids Parties & More - 3 min drive - 2.5 km
  • Montclair State University - 8 min drive - 8.9 km

Getting around

  • Wayne Mountain View Station - 4 min drive
  • Newark Liberty Intl. Airport (EWR) - 33 min drive

Restaurants

  • ‪Wawa - ‬13 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dave & Buster's - ‬12 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Yard House - ‬13 min walk

About this property

DoubleTree by Hilton Fairfield Hotel & Suites

Hotel with free parking, near Willowbrook Mall
DoubleTree by Hilton Fairfield Hotel & Suites offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton Fairfield Hotel & Suites. Free self parking is available.

This 4-star Fairfield hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1983
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Fairfield Hotel & Suites offers 204 accommodations with laptop-compatible safes and a safe. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chives
  • The Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to January 4 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet, per week, plus a deposit of USD 75.00 per week
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18.00 per person
  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Fairfield Hotel
Crowne Plaza Hotel Fairfield
Fairfield Crowne Plaza
Crowne Plaza Fairfield Hotel
DoubleTree Hilton Fairfield
DoubleTree by Hilton Fairfield Hotel & Suites Hotel
DoubleTree by Hilton Fairfield Hotel & Suites Fairfield
DoubleTree by Hilton Fairfield Hotel & Suites Hotel Fairfield

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Fairfield Hotel & Suites?

DoubleTree by Hilton Fairfield Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Fairfield Hotel & Suites?

As of 17 Jan 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Fairfield Hotel & Suites on 1 Feb 2026 start from AU$180.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Fairfield Hotel & Suites?

Yep, DoubleTree by Hilton Fairfield Hotel & Suites has a free self car park and free RV/bus/truck parking.

Does DoubleTree by Hilton Fairfield Hotel & Suites have a pool?

DoubleTree by Hilton Fairfield Hotel & Suites has an indoor pool. The pool is open 7:00 AM to 10:00 PM. One of the swimming pools will be unavailable from January 1 2026 to January 4 2026 (dates subject to change).

Is DoubleTree by Hilton Fairfield Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Fairfield Hotel & Suites is a hit with families.

Does DoubleTree by Hilton Fairfield Hotel & Suites serve breakfast?

You bet, continental brekkie is available daily. Please note that breakfast will unavailable between January 1 2026 and January 4 2026 (subject to change).

Is there a free airport shuttle available at DoubleTree by Hilton Fairfield Hotel & Suites?

No, DoubleTree by Hilton Fairfield Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Fairfield Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? One of the dining venues will be unavailable from January 1 2026 to January 4 2026 (dates subject to change).

What time are check-in & check-out at DoubleTree by Hilton Fairfield Hotel & Suites?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton Fairfield Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Pervez, Dracut

Stayed 3 nights in Sep 2025

10/10 Excellent

Julissa, Marco Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 Queen suite was spacious, plenty of storage, well planned out. Hotel was sold out but every1 was courteous. Everything was clean. Only negative is the activity center (game room). No ball for ping pong, no ball for foosball, mortal combat stand alone took a while 2 get internet to work but finally did & the pool table has seen better days. Breakfast was good. The boys loved the waffle maker with flavor options & lots of toppings. Still I would definitely stay there again! Def. good choice!
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Stayed 2 nights in Sep 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Just the room key didn’t work. Had to use hard key
Stayed 1 night in Oct 2025

4/10 Poor

Allen

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Joel

Disliked: Property conditions & facilities
The room may have been OK 20 years ago, but needs remodeling and maintenance. The bathroom door was rotted at the bottom due to excessive moister for years. The bathroom floor wasn't cleaned properly under the counter, the bathroom small mirror was coming off the wall, the work are was broken and needed repair, wall paper peeling, and noisy AC unit. At check-in they couldn't identify alternate entry doors.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shakila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Sep 2025

8/10 Good

Nancy a

Lightening in bathroom could be upgraded with better lightbulbs Otherwise nice stay. Staff very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jesica

Stayed 2 nights in Sep 2025

6/10 Okay

Dzoko

Liked: Staff & service
Well let’s say I won’t go to doubletree again
Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Stayed 2 nights in Aug 2025

10/10 Excellent

Marie

Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Stayed 1 night in Sep 2025

2/10 Terrible

Elfrida

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel along with several other guests as part of my cousin’s wedding party, and unfortunately, the experience was appalling from start to finish. The customer service left much to be desired. One particular staff member was notably passive-aggressive and, frankly, quite rude. The hotel's WiFi was down for the majority of our stay and only started working on the day we checked out. When we raised concerns, we were met with indifferent attitudes and sarcastic responses from the so-called "manager", a completely unacceptable way to handle guest complaints. Cleanliness was another major issue. As shown in the attached photo, I encountered multiple cockroaches both inside and outside my room, which is simply inexcusable for any hotel, let alone one under a major brand. The breakfast provided was well below standard, and the restaurant staff were equally rude and dismissive, adding to the overall poor experience. Having stayed at numerous hotels around the world, this was by far one of the worst experiences I've had. We chose this hotel expecting a certain level of service and quality, and it fell short in every aspect. Honestly, given the circumstances, I believe a full refund would be entirely justified.
Stayed 5 nights in May 2025

8/10 Good

Brenda

Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Waldo

Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, But…!

Excellent stay! However, the cleaners were excessively loud and talkative at 9:00 AM in the hallway outside my room. Nevertheless, I will definitely stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sanesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025