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El Cid Castilla Beach Hotel

3.5 star property

Photo gallery for El Cid Castilla Beach Hotel

Aerial view
Waterslide
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$306
includes taxes & fees
18 Mar - 19 Mar

Explore the area

View map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪8 min walk‬
  • Place, Punta Camaron Beach
    ‪14 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Room Premium with Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Pool View

View from room

Pool View

7.2 out of 10
Good
(38 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View

View from room

Ocean View

8.0 out of 10
Very good
(22 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Premium with Sea View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Quadruple Room Premium with Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Pool View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, iron/ironing board, cots/infant beds

Room Standard with Sea View

  • 36 sq m
  • Sleeps 4

About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at El Cid Castilla Beach Hotel. Within just a 15-minute stroll, you'll find Playa Brujas and Punta Camaron Beach. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .The buffet restaurant, LA ALHAMBRA RESTAURANT, serves international cuisine and is open for breakfast and lunch. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also self parking, along with the convenience of a free area shuttle. .Within a 20-minute drive of this 3.5-property class Zona Dorada resort, attractions include The Mazatlan Malecón and Olas Altas Beach.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Brujas - 8 min walk - 0.7 km
  • Punta Camaron Beach - 14 min walk - 1.1 km
  • Sea Shell City Museum - 15 min walk - 1.3 km
  • El Cid Country Club Golf Course - 17 min walk - 1.4 km
  • The Mazatlan Malecón - 2 min drive - 2.3 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive

Restaurants

  • ‪Le Frolle - ‬3 min walk
  • ‪La Concha Restaurant - ‬4 min walk
  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬3 min walk
  • ‪Bar El LOBY - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Mazatlán resort is smoke free.

  • 500 guestrooms or units
  • 17 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
El Cid Castilla Beach Hotel offers 500 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a bath, complimentary toiletries and hairdryers. This Mazatlán resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Similar properties

Interior detail
El Cid El Moro Beach Hotel
  • Pool
  • Spa pool
  • All-inclusive
  • Kids’ pool
3.9 out of 5, Good, 1,003 reviews
The price is AU$321
includes taxes & fees
19 Mar - 20 Mar
El Cid El Moro Beach Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Parking on site (MXN 70 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 200 per day.
  • Cots (infant beds) are available for MXN 200 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 307 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self-parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 200 per day
  • Rollaway bed fee: MXN 200 per day
  • Administrative fee: MXN 310 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

What is the cancellation policy at El Cid Castilla Beach Hotel?

El Cid Castilla Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Cid Castilla Beach Hotel?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on 18 Mar 2026 start from AU$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Cid Castilla Beach Hotel?

Yep, El Cid Castilla Beach Hotel has a self car park for MXN 70 per day. A self car park is also available, for a fee.

Are there any beaches close to El Cid Castilla Beach Hotel?

Yep, El Cid Castilla Beach Hotel is a short 8-minute walk from Playa Brujas. Fun beach activities include snorkelling, parasailing and fishing. You can also find boat tours.

Is there a spa on site at El Cid Castilla Beach Hotel?

Yep, there is an onsite spa at El Cid Castilla Beach Hotel. You'll enjoy services like massages.

Does El Cid Castilla Beach Hotel have a pool?

El Cid Castilla Beach Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at El Cid Castilla Beach Hotel?

El Cid Castilla Beach Hotel features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and room service.

What makes El Cid Castilla Beach Hotel a romantic place to stay?

Beachfront dining and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at El Cid Castilla Beach Hotel.

Is El Cid Castilla Beach Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that El Cid Castilla Beach Hotel is a hit with families.

Is there a free airport shuttle available at El Cid Castilla Beach Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at El Cid Castilla Beach Hotel?

Yep, you can grab a meal at El Cid Castilla Beach Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at El Cid Castilla Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Cid Castilla Beach Hotel?

No, pets are not allowed.

Is there a golf course on site at El Cid Castilla Beach Hotel?

There is a golf course next to El Cid Castilla Beach Hotel.

El Cid Castilla Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 170 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Elvira

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.
Stayed 3 nights in Dec 2025

8/10 Good

Edwin Fernando De la, finksburg

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Deisy

Stayed 5 nights in Nov 2025

8/10 Good

Ramon

Stayed 3 nights in Nov 2025

6/10 Okay

Guadalupe

Stayed 5 nights in Nov 2025

2/10 Terrible

Michael

Stayed 5 nights in Nov 2025

8/10 Good

Patrick, Albuquerque

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok. I guess that I expected more from an all inclusive resort. But the bed was comfortable & the water pressure was great. I didn’t expect to have to pay for in room coffee or the bottles of water, not very “all inclusive”.
Stayed 4 nights in Nov 2025

2/10 Terrible

Maria Guadalupe Hernández

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
The room was terrible!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
With the elite package, food was amazing and plentiful. Easy to book Al a carte restaurants. Had some issues with one of the housekeepers, but it was rectified with one phone call. The other housekeeper was amazing. Resort is a bit rundown but clean.
Stayed 14 nights in Nov 2025

2/10 Terrible

Jacqueline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.
Stayed 2 nights in Nov 2025

6/10 Okay

Manuel Dominguez

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 9 nights in Oct 2025

10/10 Excellent

Adam Kimberly Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.
Stayed 4 nights in Oct 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful
Stayed 3 nights in Oct 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service
We have been visiting El CID for years now and noticed the property has aged with time. I could hear remodeling crews working early morning but the process will take time and commitment to better its room value. We do thank the concierge VIP section for showing concern over our stay,
Stayed 3 nights in Oct 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ernesto

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No power for a day and no compensation. Did not honor our all inclusive stay and air conditioning is awful
Stayed 4 nights in Sep 2025

4/10 Poor

Sergio D.

Travelled with family, Travelled with partner
Liked: Staff & service
Unhappy expected more
Stayed 3 nights in Sep 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

8/10 Good

Abundio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to improve entertainment at Lobby Bar And Get Same attention to everyone We been There on 08/11/25 from 8:30pm to 10:30pm And Waiter’s Never Offered a Drink 😡
Stayed 4 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
All inclusive was awesome
Stayed 3 nights in Jul 2025

10/10 Excellent

Laurie

Stayed 3 nights in Jul 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.
Stayed 5 nights in Jul 2025

10/10 Excellent

flor Bethzabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025