Hotel Riu Emerald Bay - All Inclusive

3.5 star property

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Poolside bar
Lobby
5 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included

Explore the area

View map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Place, Witches Beach
    ‪1 min walk‬
  • Place, Mazagua Aquatic Park
    ‪2 min drive‬
  • Place, The Mazatlan Malecón
    ‪19 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

Suite

  • 54 sq m
  • Sleeps 6
  • Free Wi-Fi

Suite Superior with Sea View

  • 58 sq m
  • Sleeps 2
  • Free Wi-Fi

Room Standard with Sea View

  • 31 sq m
  • Sleeps 3
  • Free Wi-Fi

Suite Junior with Sea View

  • 39 sq m
  • Sleeps 2
  • Free Wi-Fi

Room Superior with Sea View

  • 37 sq m
  • Sleeps 4
  • Free Wi-Fi

Standard Double Room (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Sea View (M)

8.8 out of 10
Excellent
(11 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room, Sea View (M)

7.8 out of 10
Good
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Double Room (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Room, Ocean View (B2C-US)

  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (B2C-US)

  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room (U)

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(11 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Double Room (B2C-US)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (B2C-US)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Superior, B2C-US)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Superior Room (M)

8.8 out of 10
Excellent
(30 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Suite, Garden View (M)

9.6 out of 10
Exceptional
(10 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Superior, M)

8.8 out of 10
Excellent
(5 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Family Room, Ocean View (U)

8.4 out of 10
Very good
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Sea View (L)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(28 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Duplex (M)

9.0 out of 10
Wonderful
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Duplex (L)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Superior Double Room (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Superior, L)

  • 84 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, Sea View (L)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room (C)

8.8 out of 10
Excellent
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Superior Double Room (C)

7.0 out of 10
Good
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Ocean View (C)

9.4 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Superior | C)

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Duplex (Room | C)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

Double Room, Ocean View (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Room, Ocean View (E)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (E)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Duplex (Room | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

Family Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Duplex (Room | B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Room, Ocean View (Kids Free | C)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Family Room, Ocean View (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Superior Double Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Superior | E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Duplex (Room | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Double Room (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Room Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • Free Wi-Fi

Family Suite -6 guests- with Garden View

  • 60 sq m
  • Sleeps 6
  • Free Wi-Fi

Family Suite -8 guests- Superior

  • 84 sq m
  • Sleeps 8
  • Free Wi-Fi

Double Room (U)

8.2 out of 10
Very good
(55 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Ocean View (U)

8.0 out of 10
Very good
(29 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Duplex (Room | U)

  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

Suite, Jetted Tub, Ocean View (U)

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mazatlán

An all-inclusive stay in Mazatlán awaits you at Hotel Riu Emerald Bay - All Inclusive. Within just a 15-minute stroll, you'll find Witches Beach and Mazagua Aquatic Park. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, body wraps and facials along with access to the sauna and hot tub. The buffet restaurant, Las Tres Islas, is open for breakfast and dinner. Sports Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 3.5-property class Cerritos property, attractions include The Mazatlan Malecón and Plaza Machado.

What's nearby

  • Witches Beach - 1 min walk - 0.1 km
  • Mazagua Aquatic Park - 2 min drive - 0.8 km
  • Cerritos Beach - 10 min drive - 5.4 km
  • The Mazatlan Malecón - 19 min drive - 12.7 km
  • Olas Altas Beach - 33 min drive - 20.3 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Sport Bar - ‬4 min walk
  • ‪Las Gaviotas - ‬1 min walk
  • ‪Las Tres Islas - ‬4 min walk
  • ‪Kelly's Bar - ‬5 min drive
  • ‪Tabasco - ‬1 min walk

About this property

Hotel Riu Emerald Bay - All Inclusive

Hotel Riu Emerald Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Emerald Bay - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this property measures 5167 square feet (480 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Emerald Bay - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Mazatlán property.

  • 1028 guestrooms or units
  • 20 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 7 bars or lounges
  • 5167 sq ft of conference space
  • 480 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Emerald Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

What is the cancellation policy at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Emerald Bay - All Inclusive?

Yep, Hotel Riu Emerald Bay - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Emerald Bay - All Inclusive?

Yep, Hotel Riu Emerald Bay - All Inclusive is a short 9-minute walk from Witches Beach. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Hotel Riu Emerald Bay - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Hotel Riu Emerald Bay - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Riu Emerald Bay - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa.

Is Hotel Riu Emerald Bay - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Emerald Bay - All Inclusive is a hit with families.

Does Hotel Riu Emerald Bay - All Inclusive serve breakfast?

You bet, free buffet brekkie is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Emerald Bay - All Inclusive?

No, Hotel Riu Emerald Bay - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Emerald Bay - All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Riu Emerald Bay - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Emerald Bay - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1247 out of 2245 reviews
Rating 8 - Good. 504 out of 2245 reviews
Rating 6 - Okay. 241 out of 2245 reviews
Rating 4 - Poor. 129 out of 2245 reviews
Rating 2 - Terrible. 124 out of 2245 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine Louise

Great service in all aspects of the resort. Clean, Courteous, Accommodating, amenities something for everyone.
Stayed 9 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, amenities
Room was very clean all staff were very pleasant
Stayed 7 nights in Jan 2026

10/10 Excellent

Cornelius neufeld

Stayed 7 nights in Jan 2026

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great variety of food choices for the whole family. Clean hotel with awesome personnel.
Stayed 2 nights in Jan 2026

8/10 Good

Arka

Stayed 7 nights in Dec 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious with a gorgeous ocean view! The beach is large and there’s always loungers available. It’s nice that this resort is located away from all the other hotels, restaurants, bars, etc… Very relaxing!
Stayed 8 nights in Jan 2026

8/10 Good

Barbara

Stayed 7 nights in Jan 2026

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean resort, fun activities, loud room above us, pools all close at 6:00
Stayed 6 nights in Jan 2026

8/10 Good

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The resort is very nice clean rooms. Lots to do. The food could be better.
Stayed 6 nights in Jan 2026

10/10 Excellent

Rodney, Sherwood park

Stayed 14 nights in Dec 2025

10/10 Excellent

Khadra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff clean facilities and good food!
Stayed 7 nights in Dec 2025

8/10 Good

Darrell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and clean, staff was great. The buffet was very good, lots of variety, however the al a carte restaurants were disappointing.
Stayed 10 nights in Jan 2026

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff!
Stayed 7 nights in Jan 2026

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good
Stayed 5 nights in Jan 2026

6/10 Okay

Sara

Stayed 4 nights in Jan 2026

10/10 Excellent

Abram

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and staff was excellent
Stayed 7 nights in Jan 2026

2/10 Terrible

Frankie

Stayed 4 nights in Jan 2026

10/10 Excellent

Laurie, Comox

Stayed 7 nights in Dec 2025

8/10 Good

Ana Briseth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and has various pools.
Stayed 4 nights in Dec 2025

8/10 Good

Monalisa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean. Staff is attentive
Stayed 7 nights in Dec 2025

10/10 Excellent

San

Stayed 5 nights in Dec 2025

8/10 Good

Tabatha

Travelled with family
Liked: Cleanliness, amenities
Food was great! Staff was excellent and friendly. All requests were taken care of expeditiously. Rooms were dated and the shower is in need of upgrade badly, but was functional.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 6 nights in Dec 2025

10/10 Excellent

Maxwell

Stayed 7 nights in Dec 2025

8/10 Good

Boyd, Spences Bridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice layout, lots of pools to choose from and beautiful beach
Stayed 6 nights in Dec 2025