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Hotel Playa Mazatlan

3.0 star property
Ocean-view hotel with a swim-up bar, near Mazatlán Aquarium

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5 outdoor pools, pool umbrellas, pool loungers
Front of property
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
Breakfast buffet
Gym
Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Pool
  • LaundryLaundryLaundry
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Popular LocationTeodoro Mariscal Stadium4 min drive
  • Popular LocationEl Cid Country Club Golf Course5 min drive
  • Popular LocationMazatlán Aquarium6 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)33 min drive

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Habitacion Estandar Vista al Mar solo hospedaje | Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.5/10 Very good

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

8.6/10 Very good

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Habitación estándar Vista al Mar Todo Incluido

Habitación estándar Vista al Mar Todo Incluido

8.6/10 Excellent

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

8/10 Very good

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Viaggio Resort Mazatlán
Pool
All-inclusive
Kids pool
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4.4 out of 5, Excellent, (798)
The price is AU$264
for 1 night
includes taxes & fees
11 June - 12 June
Viaggio Resort Mazatlán

About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at Hotel Playa Mazatlan. Within steps you'll find Sea Shell City Museum and Punta Camaron Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and aromatherapy. The buffet restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. US George Sports Bar is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site water park and free kids' club. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Zona Dorada hotel include The Mazatlan Malecón and Mazatlán Aquarium.

What's nearby

  • The Mazatlan Malecón - 10 min walk
  • Teodoro Mariscal Stadium - 4 min drive
  • El Cid Country Club Golf Course - 5 min drive
  • Mazatlán Aquarium - 6 min drive
  • Olas Altas Beach - 16 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • Panamá Zona Dorada - 4 min walk
  • Pancho's Restorant - 2 min walk
  • Joe's Oyster Bar - 2 min walk
  • Cheers - 6 min walk
  • Margaritas Restaurant - 3 min walk

About this property

Hotel Playa Mazatlan

Ocean-view hotel with a swim-up bar, near Mazatlán Aquarium
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Playa Mazatlan, you'll find a full-service spa, a water park, and 5 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas
  • Water park

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Playa Mazatlan?

Hotel Playa Mazatlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa Mazatlan?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Hotel Playa Mazatlan on 29 May 2024 start from AU$241.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan is a short 3-minute walk from Punta Camaron Beach. Fun beach activities include volleyball.

Is there a spa on site at Hotel Playa Mazatlan?

Yep, there is an onsite spa at Hotel Playa Mazatlan. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Playa Mazatlan have a pool?

Hotel Playa Mazatlan has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Playa Mazatlan have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan features 5 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Playa Mazatlan a romantic place to stay?

Beachfront dining and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Playa Mazatlan.

Is Hotel Playa Mazatlan family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Hotel Playa Mazatlan is a hit with families.

Is there a free airport shuttle available at Hotel Playa Mazatlan?

No, Hotel Playa Mazatlan does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Mazatlan?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Mazatlan?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Playa Mazatlan?

No, only service animals are allowed.

Hotel Playa Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra helpful staff especially to non-Spanish speaking guests. Very safe. There’s always a way to get where you need to go. The buffet breakfast incredible.
Stayed 6 nights in Feb 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Old school charm
Wonderful old school hotel; excellent food at affordable prices. Everyone is always having a great time there, with several beautiful pools, children’s activities and superb attentive service.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jamie L, Bonney Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a perfect location; all the staff was very friendly!
Stayed 6 nights in Feb 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service
room smell moldy
Stayed 1 night in Feb 2024

10/10 Excellent

Abram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Feb 2024

6/10 Okay

Oscar

Travelled with family and small children
Disliked: Staff & service
Did not like that it was overpacked with people.. some staff were rude. Did not like the fact that we couldn’t get late check out
Stayed 5 nights in Feb 2024

6/10 Okay

Oscar

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
We have stay here before and we had nothing but good times but this time it was crowded and the service was low quality some of the stuff were rud and like they did not want to be there.also we try to request a late check out since our flight was later in the afternoon and of course they had the room already book ., the times before wasn’t a problem , very disappointed on this hotel., time to look for new place to spend our family vacation
Stayed 4 nights in Feb 2024

10/10 Excellent

Daisy, Alexander

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! My son nedded medical attention and the doctor on call was very helpful he was there in 10 minutes on Christmas Day!!I highly recommend this place !!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ausencio Gerardo Mendoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024

8/10 Good

Maria

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Close distance from malecón
We stayed here for a week and opted-out of the all-inclusive because we wanted to explore the city. Traveled with 3 children under 5yo. With that in mind I'd like to share our experience Pros: family friendly hotel, there are a few pool options for children. There are palapas right on the beach, with local vendors who come up to sell different things. Breakfast buffet provides an array of food options, they seem to change the menu every other day but overall it was good & the views to the open seating are stunning! Rooms are comfortable and spacious. There's an Oxxo within walking distance. Cons: some pool amenities weren't working in the children's pools. The water over at the boat pool was ice cold the week we were there (February) & was always empty because of that reason. Some areas to the hotel need some work. Id rate their customer service a 2/10, we had an issue where they charged us an extra week & weren't able to get a full refund despite me speaking to a manager onsite! They're super stingy with the pool towels so don't loose them or that'll be an additional charged at checkout! From what we saw & prior all inclusive hotel experience, this resort isn't worth the money for allinclusive, their restaurant options are very limited including the bars, so save yourself a couple hundred dollars & opt-out. I'm glad we did! We enjoyed their breakfast buffet & ventured out throughout our stay. Lots of local restaurants in the malecón & nearby area.
Stayed 4 nights in Feb 2024