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Hotel Playa Mazatlan

3.0 star property
Family-friendly fun on the beach, with 5 outdoor pools

Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
Front of property
5 outdoor pools, pool umbrellas, pool loungers
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, Sea Shell City Museum
    ‪3 min walk‬
  • Place, Punta Camaron Beach
    ‪5 min walk‬
  • Place, The Mazatlan Malecón
    ‪8 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Habitacion vista al jardin no reembolsable

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion vista al jardin no reembolsable

8.0 out of 10
Very good
(23 reviews)

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion vista al mar no reembolsable

Beach/ocean view

Habitacion vista al mar no reembolsable

8.8 out of 10
Excellent
(36 reviews)

Highlights

Balcony
Air conditioning
HDTV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion 1 cama king todo no reembolsable

Habitacion 1 cama king todo no reembolsable

Habitacion 1 cama king todo no reembolsable

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion de lujo no reembolsable

Habitacion de lujo no reembolsable

Habitacion de lujo no reembolsable

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.4 out of 10
Very good
(35 reviews)

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.8 out of 10
Good
(41 reviews)

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion vista al jardin reembolsable

Habitacion vista al jardin reembolsable

Habitacion vista al jardin reembolsable

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • 25 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4

About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at Hotel Playa Mazatlan. Within steps you'll find Sea Shell City Museum and Punta Camaron Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and aromatherapy. The buffet restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. US George Sports Bar is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Zona Dorada hotel, attractions include The Mazatlan Malecón and Olas Altas Beach.

What's nearby

  • Sea Shell City Museum - 3 min walk - 0.3 km
  • Punta Camaron Beach - 5 min walk - 0.4 km
  • The Mazatlan Malecón - 8 min walk - 0.7 km
  • Playa Brujas - 14 min walk - 1.1 km
  • El Cid Country Club Golf Course - 17 min walk - 1.4 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬3 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Joe's Oyster bar - ‬2 min walk
  • ‪Gringo Lingo - ‬1 min walk

About this property

Hotel Playa Mazatlan

Family-friendly fun on the beach, with 5 outdoor pools
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Playa Mazatlan?

Hotel Playa Mazatlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan is a short 3-minute walk from Punta Camaron Beach. Fun beach activities include volleyball.

Is there a spa on site at Hotel Playa Mazatlan?

Yep, there is an onsite spa at Hotel Playa Mazatlan. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Playa Mazatlan have a pool?

Hotel Playa Mazatlan has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan features 5 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Playa Mazatlan a romantic place to stay?

Beachfront dining and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Playa Mazatlan.

Is Hotel Playa Mazatlan family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Hotel Playa Mazatlan is a hit with families.

Is there a free airport shuttle available at Hotel Playa Mazatlan?

No, Hotel Playa Mazatlan does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Mazatlan?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Mazatlan?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Playa Mazatlan?

No, pets are not allowed.

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1005 reviews
Rating 8 - Good. 230 out of 1005 reviews
Rating 6 - Okay. 122 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Malecón and on the beach. Fantastic staff, very clean, great pool area with many options. We did all inclusive which was nice, however only one main restaurant is open each night, as well as the buffet. No option to choose to eat at whichever restaurant you want, and you must make reservations by 11am. We were under the impression that there were many restaurants to choose from during our stay. This was not the case.
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel staff doesn’t help with food options. The food is terrible at most places at this resort. The hotel is in a perfect location but it is old and needs a makeover. Will not return because the food quality is really bad and to get anything at all you stand and wait in long lines.
Stayed 3 nights in Sep 2025

10/10 Excellent

Miguel

Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica Nallely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-Friendly , Beach Acess, plenty of dining options all within walking distances!
Stayed 5 nights in Aug 2025

8/10 Good

Elizabeth Ramos

Liked: Staff & service, property conditions & facilities
The beach
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaroslavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👌 we will come back for sure love it
Stayed 3 nights in Aug 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at Hotel Plaza Mazatlán! The property itself was beautiful, with stunning architecture that gave it so much charm and character. Its central location made everything so convenient—we could easily walk to shops, dining options, and plenty of local attractions. The beach and the boardwalk were just a short walk away, which made exploring the city even more enjoyable. The staff were absolutely amazing—always friendly, welcoming, and willing to help with anything we needed. They kept the property spotless, and we truly appreciated the care and attention to detail. A special thank you to Olga, who took such wonderful care of our room each day and made our stay feel even more comfortable. Transportation was never an issue either; right outside the property we always found friendly and affordable options to take us to nearby areas that were just as beautiful and fun to visit. The food choices were fantastic, offering a variety of cultural flavors, but the seafood in particular was absolutely outstanding—we couldn’t get enough! We were completely enamored with Mazatlán and truly enjoyed every moment of our stay. We’re already looking forward to visiting this vibrant city and staying at this hotel again. Highly recommended!
Stayed 11 nights in Aug 2025

4/10 Poor

Joel

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Food is less than okay. We will definitely not go back.
Stayed 5 nights in Aug 2025

2/10 Terrible

Luz Maria

Disliked: Staff & service, property conditions & facilities
Worst food ever! Rooms nees to be renovated, no refrigerated air its only like a master cool, hotel has rats we saw one
Stayed 4 nights in Jul 2025

8/10 Good

Edgar, Broomfield

Travelled with partner
Liked: Amenities
Center of everything
Stayed 4 nights in Aug 2025

2/10 Terrible

Gloria, aurora

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and not clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joanna

Stayed 4 nights in Jun 2025

6/10 Okay

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in not so great
Stayed 3 nights in Jul 2025

4/10 Poor

Laura

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property installations are OK but tue AC in our room was noisy and wasn’t working well.And the service all inclusive is not worth it. The different restaurants are mostly all the time booked and it has a short limited time to book your reservation for restaurants .They limited everything even water bottles. The Flavor and freshness for food and drinks wasn’t good either. The servers people look overwhelmed mostly all the time. The best part for this hotel is that location you can walk to main street and Malecón. Our family was disappointed on our stayed here. In case that your rent a car, don’t do it by the application Expedia or other applications do it direct with the car rent company, insurance offer bu the apps for the renter car didn’t work in Mexico and you have to do everything again and more money out of your pocket.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lesley

Stayed 7 nights in Jul 2025

2/10 Terrible

Janeth

Stayed 4 nights in Jul 2025

8/10 Good

Francisco Eladio

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Itza Isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the great price, food was delicious and bartenders at bar were great. Very family friendly place.
Stayed 4 nights in Jun 2025

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. BUT people are allowed to walk through the hallways with speakers box playing loud at all hours .It would of been nice,if security STOPED them.My second complete is the bathroom window NO privacy if you open it people walking by can see in .I had to use a towel to block window for privacy. Bathroom window should be fogout or something 🤔 My first an last time
Stayed 4 nights in Jul 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

alejandro

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Paola J

Travelled with family
El hotel tiene muy buena ubicación, fácilmente puedes llegar caminando a restaurantes y puntos turísticos, su playa es hermosa. Sin embargo, es practicante imposible obtener reservaciones en los restaurantes de especialidad para cenar, estuvimos 4 noches y ningún día alcanzamos reservar ya q solo lo puedes hacer en un horario de 8-11 am, la comida no es buena no vale la pena el paquete todo incluido, no es un hotel silencioso donde se pueda descansar tranquilamente se puede escuchar todo lo que sucede alrededor del hotel en tu habitación y nuestra habitación el baño tenía moho en el techo.
Stayed 4 nights in Jul 2025

10/10 Excellent

Omero

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 3 nights in Jun 2025