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Luna Palace Hotel and Suites

3.0 star property

Photo gallery for Luna Palace Hotel and Suites

Outdoor pool
Property video
Front of property
Garden
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$131
includes taxes & fees
26 May - 27 May

Explore the area

View map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
  • Place, Playa Brujas
    ‪2 min walk‬
  • Place, Punta Camaron Beach
    ‪5 min drive‬
  • Place, The Mazatlan Malecón
    ‪7 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Suite, Kitchenette, Partial Ocean View

In-room safe, blackout curtains, iron/ironing board

Junior Suite, Kitchenette, Partial Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board

Family Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Kitchenette, Garden View

In-room safe, blackout curtains, iron/ironing board

Junior Suite, Kitchenette, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Kitchenette, No view

In-room safe, blackout curtains, iron/ironing board

Junior Suite, Kitchenette, No view

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

Hair dryer, towels

Junior Studio Suite

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

In-room safe, blackout curtains, iron/ironing board

Junior Studio Suite

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Kitchenette, Ocean View

In-room safe, blackout curtains, iron/ironing board

Studio, Kitchenette, Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at Luna Palace Hotel and Suites. Within steps you'll find Islands and Protected Areas of the Gulf of California and Playa Brujas. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and waterslide. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Zona Dorada hotel include The Mazatlan Malecón and Plaza Machado.

What's nearby

  • Playa Brujas - 2 min walk - 0.2 km
  • Punta Camaron Beach - 5 min drive - 3.1 km
  • The Mazatlan Malecón - 7 min drive - 4.3 km
  • Cerritos Beach - 8 min drive - 2.0 km
  • Olas Altas Beach - 20 min drive - 11.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪La Fifi - ‬11 min walk
  • ‪Fat Fish - ‬8 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk

About this property

Luna Palace Hotel and Suites

Some rates at Luna Palace Hotel and Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Luna Palace Hotel and Suites offers its guests a kids' pool, an outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and a garden are also featured at the family-friendly Luna Palace Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 8 levels
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Luna Palace Hotel and Suites offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

This Mazatlán hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Kids’ pool
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4.5 out of 5, Wonderful, 2,037 reviews
The price is AU$148
includes taxes & fees
20 May - 21 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Kayaking
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 29-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luna Palace Hotel and Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 300.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 170 for children
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luna Palace

Luna Palace

Luna Palace Hotel

Luna Palace Hotel Mazatlan

Luna Palace Mazatlan

Palace Luna

Luna Palace Resort All Inclusive

Luna And Suites Mazatlan

Luna Palace Hotel Suites

Luna Palace Hotel and Suites Hotel

Luna Palace Hotel and Suites Mazatlán

Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

What is the cancellation policy at Luna Palace Hotel and Suites?

Luna Palace Hotel and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Luna Palace Hotel and Suites?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Luna Palace Hotel and Suites on 26 May 2026 start from AU$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Luna Palace Hotel and Suites?

Yep, Luna Palace Hotel and Suites has a free self car park. Onsite parking is limited.

Are there any beaches close to Luna Palace Hotel and Suites?

Yep, Luna Palace Hotel and Suites is a short 2-minute walk from Playa Brujas. Fun beach activities include body boarding and kayaking.

Does Luna Palace Hotel and Suites have a pool?

Luna Palace Hotel and Suites has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Luna Palace Hotel and Suites have a waterslide?

Yep, this property has a waterslide!

What makes Luna Palace Hotel and Suites a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Luna Palace Hotel and Suites.

Is Luna Palace Hotel and Suites family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Luna Palace Hotel and Suites is a hit with families.

Does Luna Palace Hotel and Suites serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Luna Palace Hotel and Suites?

No, Luna Palace Hotel and Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Luna Palace Hotel and Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Luna Palace Hotel and Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Luna Palace Hotel and Suites?

No, pets and service animals are not allowed.

Luna Palace Hotel and Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 798 reviews
Rating 8 - Good. 271 out of 798 reviews
Rating 6 - Okay. 121 out of 798 reviews
Rating 4 - Poor. 38 out of 798 reviews
Rating 2 - Terrible. 54 out of 798 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Mark Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place close to all you need.
Stayed 21 nights in Jan 2026

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at Luna Palace. We were there for the month of January and loved everything about it . The staff were great and the front desk spoke very good English . The air conditioning worked perfectly . They were very quick to any small problem that came up and as one time our stove quit working and they were there in 10 minutes to fix it. The room cleaning is excellent It's a small resort and we liked that the pool music was not loud or aggravating. There are no daily night shows which we like I was there to relax and spend time on the beach. Walking south you can walk for miles when the tide is down. We didn't eat at the resort this year. We cooked our own meals and I think all rooms have a kitchenette which was adequate for what we wanted. There is a Walmart that has everything a short taxi ride away. Its a popular place for families with small children .Thank you Luna Palace for an excellent stay!!
Stayed 28 nights in Jan 2026

8/10 Good

Denis

Stayed 5 nights in Jan 2026

10/10 Excellent

Danny

Travelled with family, Travelled with group
Liked: Cleanliness
Yes very clean! Very satisfied!! We had an AMAZING time Food was amazing
Stayed 7 nights in Jan 2026

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and were very friendly. The pool was heated, a nice feature after a dip in the ocean!
Stayed 14 nights in Jan 2026

10/10 Excellent

Brenda

Stayed 28 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted for a relax and recharge beach vacation! Comfortable beds, kitchenette, amazing view of the ocean. Swim in the warm clean pool or walk down a few steps and swim in the Ocean. Friendly kind staff with good English skills. Clean, neat, and well maintained!
Stayed 8 nights in Dec 2025

8/10 Good

Harley

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good View was amazing Nice bed Pool and beach
Stayed 1 night in Dec 2025

10/10 Excellent

Willis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place for us. Love the location, breakfast, and staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jan, Andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Ocean view id breathtking - postcsrd if you remember postcard
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian D

Liked: Cleanliness, property conditions & facilities
Great job
Stayed 4 nights in Jun 2025

2/10 Terrible

frederick c

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Cecilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, clean facilities, easy access to the beach, great views.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is amazing. The staff super welcoming and friendly
Stayed 5 nights in Jun 2025

10/10 Excellent

Vaneza

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience
Stayed 6 nights in Apr 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Liked: Staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

10/10 Excellent

Joshua, Sunnyvale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! Will come back
Stayed 6 nights in Mar 2025

8/10 Good

Joel, Rockport

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location near very good restaurants. We liked the views. The hotel was good but showing its age. There are a couple of things that they can improve on... - we got 4 small bottles of water to drink when we got there. After a day and bottles not replaced they said we had to ask for replacing and had to go get them. Hmm...no thanks. We got water at the Oxo. - At the end of stay we had to wait for someone to go and check the room and they expected to cut the bracelet that we had to wear during the stay. These are fine but they could send you a message before your last day telling you all the details to be able to checkout. They could even use Whatsapp which they say we could use but when i did with questions about the water there was no response.
Stayed 11 nights in Feb 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Stayed 9 nights in Feb 2025