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Rakuten STAY Kyoto Station

2.5 star property
Hotel in Kyoto, steps from Kawaramachi Street

Photo gallery for Rakuten STAY Kyoto Station

Property entrance
Standard Twin Room, Non Smoking | View from room
Standard Twin Room, Non Smoking
Hallway
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Higashikujo Higashiiwamotocho, Minami Ward, Kyoto, Kyoto, 601-8006
  • Kawaramachi Street
    ‪1 min walk‬
  • Kyoto Tower
    ‪9 min walk‬
  • Kiyomizu Temple
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪41 min drive‬

Room options

View all photos for Twin Room, Non Smoking (with Projector)

Twin Room, Non Smoking (with Projector)

Twin Room, Non Smoking (with Projector)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
Electric kettle
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
Hairdryer
Toilet with electronic bidet
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Room, Semi-Double Room, Single Use, Non Smoking

Accessible Room, Semi-Double Room, Single Use, Non Smoking

Accessible Room, Semi-Double Room, Single Use, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Shower/bath combination
Hairdryer
Toilet with electronic bidet
Electric kettle
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room Non smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Accessible Room／Semi Double Room

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Accessible Room／Semi Double Room

  • Sleeps 1

View all photos for Twin Room with Projector Non smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Twin Room with Projector Non smoking

  • Sleeps 2

Apartment

  • Sleeps 2

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About the area

Kyoto

Rakuten STAY Kyoto Station places you steps from Kawaramachi Street and within a 15-minute stroll of Kyoto Tower. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and a lift. .Attractions within a 30-minute walk of this Shimogyo Ward hotel include Shijo Street and Nishiki Market.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 km
  • Kyoto Station Building - 6 min walk - 0.5 km
  • Kyoto Tower - 9 min walk - 0.8 km
  • Kiyomizu Temple - 4 min drive - 2.6 km
  • Nishiki Market - 4 min drive - 2.7 km

Getting around

  • Kyoto Station - 4 min walk
  • Kujo Station - 11 min walk
  • Osaka (ITM-Itami) - 47 min drive

Restaurants

  • ‪本家第一旭 たかばし本店 - ‬7 min walk
  • ‪新福菜館本店 - ‬7 min walk
  • ‪Pダイニング アバンティ店 - ‬6 min walk
  • ‪ほらほら - ‬6 min walk
  • ‪揚げバルKiippers Kölsch - ‬5 min walk

About this property

Rakuten STAY Kyoto Station

Hotel in Kyoto, steps from Kawaramachi Street
Rakuten STAY Kyoto Station offers its guests a lift. Public spaces have free WiFi.

This Kyoto hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 10 levels
  • Built in 2021
  • Front desk (limited hours)
  • Lift
  • No smoking on site
Rakuten STAY Kyoto Station offers 27 accommodations with complimentary slippers and a hairdryer. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. This Kyoto hotel provides complimentary wireless Internet access.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Reception

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 10 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
Towels are not provided for children age 5 and younger.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rakuten Stay Kyoto Kyoto
Rakuten STAY Kyoto Station Hotel
Rakuten STAY Kyoto Station Kyoto
Rakuten STAY Kyoto Station Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Rakuten STAY Kyoto Station?

Rakuten STAY Kyoto Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Rakuten STAY Kyoto Station?

No, Rakuten STAY Kyoto Station does not offer an airport shuttle service.

What time are check-in & check-out at Rakuten STAY Kyoto Station?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Rakuten STAY Kyoto Station?

No, pets are not allowed.

Rakuten STAY Kyoto Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 75 reviews
Rating 8 - Good. 22 out of 75 reviews
Rating 6 - Okay. 4 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and very reasonable price for rooms
Stayed 6 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kyoto train station. Laundry services just down the street. Many food option within walking distance and a 7-11 just a half of a block away.
Stayed 1 night in Apr 2025

10/10 Excellent

Teig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to Kyoto station and convenience stores. The front desk is also a store. Room was quite spacious.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had big rooms and was close to Kyoto station and was quiet. I would have liked if it had a washing machine available but they did provide a folder with information on the closest laundromats.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Stayed 2 nights in Oct 2024

10/10 Excellent

Cheran

Stayed 7 nights in Sep 2024

10/10 Excellent

Diana, Webster

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location
Stayed 3 nights in Jul 2024

6/10 Okay

Graham

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Basic budget Kyoto hotel

This is definintely a budget stay location. A short walk from the train station once you know where you are going. The rooms are smallish and basic and not that comfortable, although the automated access process may suit some travellers. Beds were a little form for our liking and the pillows insubstantial making the sleep quality not the best. The location is a little awkward from the station unless you get the right exit and it feels a little isolated to much of what is happening in Kyoto.
Stayed 2 nights in Jul 2024

10/10 Excellent

AKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly.
Stayed 12 nights in May 2024

10/10 Excellent

QING

Travelled with family
Clean and convenient
Stayed 2 nights in May 2024

10/10 Excellent

YUK TING

Stayed 3 nights in Apr 2024

8/10 Good

Chiewhui, fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really cramp but clean with amenities provided efficiently Hachiyo San the receptionist was super friendly n helpful so it more than made it a very home away from home for our four nights in Kyoto
Stayed 4 nights in Apr 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a quiet neighborhood situated only a few blocks from Kyoto Station. The entrance is small and looks like a small convenience store, and was a little hard to find. The staff saw us struggling and came to our aid. It was too early to check in so we stored our luggages which they later brought to our room. The hotel gave off vibes as a small family owned business with great service. The building feels new and the amenities were complete. It more than exceeded my expectations. I would stay again given the location, cleanliness, service and amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chiew Xuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside is they dont do cleaning on a daily basis unless you stay more than 4 days. Have to pack your own trash and put the towels outside in order to have fresh towels. 10-15minutes walk distance from the JR station. Need to key in password to enter at night hence it can he quite a hassle if you are stuck checking in after 6pm. No food or drinks in the vicinity if u need at night. Have to walk a distance in the cold to the nearest lawson which is 5-10mins away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Madenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located a few blocks away from Kyoto station. It is very easy to find and there are multiple bus options around. Keep in mind that after a certain time in the evening there is no receptionist and you will need to check in via a tablet. There is no room key and they provide a code instead (to get into your room and the hotel after hours). There is a mini “store” on the first floor which you can purchase quick items while a receptionist is there. Overall a great experience. I would definitely book this hotel in the future.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Nice stay but checkin was not easy

The hotel looks new. The biggest problem I encountered was checking in. Not easy when I had to do it on my own after the receptionist had left for the day. After struggling for a while I got instructions via FaceTime/Zoom. Then I was asked to send a copy of my passport. I was shocked since I had done it two or three days prior. The hotel’s computer system was that slow? Other than that the stay was fine. The room was relatively good-size and the hotel is conveniently located.
Stayed 8 nights in Nov 2023

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and walkable to many shrines
Stayed 1 night in Nov 2023

8/10 Good

Chun Sing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is more spacious than most Japanese hotel. The shower and toilet area is separated which I like tremendously. I was given a room at level 10 and it gives a good view of Kyoto tower & Kyoto station. There’s a small convenience stall in the checkin reception running from 9am-6pm. They are price quite affordably. Expedia website state the hotel will email me 5 days before my stay about checkin instructions but that didn’t happened. So you need to email the hotel to receive matters about checkin. Otherwise all things are good.
Stayed 11 nights in Oct 2023

8/10 Good

Wiann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean. A little longer to walk from the rain station though. Staffs are friendly n check in and check out is easy. Check out timing at 10am is a little earlier than most hotel, no laundry facilities is one downside of the hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light switch for the room should have been near the entrance of the room instead of near the bed. Toilet paper and tissue paper is too thin. It’s so difficult to use as you need to fold many many times in order get enough paper to use. Other than the above, the property is in a very convenient location, just about 10 mins walk from Kyoto station. It is very clean and has a reasonable price. Will come here again
Stayed 4 nights in Aug 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Location was okay. Would be better if there was laundry as well.
Stayed 4 nights in May 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel nice room

Automatic check in out of hours which was a bit off a faff when tired, but worked fine. Great room and toiletries, no room service to tidy up for but clean towels every day. Reception had a shop open until 6pm and a microwave with cutlery etc. Staff were friendly and helpful when we checked out. Located near the main station and 15 min walk from the underground, 7-11 very close.
Stayed 3 nights in May 2023

10/10 Excellent

stella

Stayed 3 nights in Nov 2022