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4.5 out of 5

"If we could give better than excellent for the assistance from staff we would. The property met our needs well, however it was the above standard serv ... " More

By a verified traveller on Tue 22 Oct 2019

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Hotel Description

At Hotel Gran Ms Kyoto you'll be within just a 10-minute stroll of popular attractions like Pontocho and Nishiki Market. Highlights at this hotel include in-room washers/dryers, free WiFi, and LED TVs.

You can enjoy digital TV, free bottled water, and safes, featured in all 130 rooms. Pillowtop beds and down comforters invite a comfortable night's sleep, and you'll find nice touches like slippers and free toiletries. Refrigerators, hair dryers, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and luggage storage. Added amenities include laundry facilities, an elevator, and a vending machine.

Attractions within a 15-minute walk of this 3.5-star Central Kyoto hotel include Kawaramachi and Kyoto MINAMIZA Theatre.

Semidouble Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
AU$48* Per night/room 2 Apr. - 3 Apr.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Traditional Room, Non Smoking (Self-Service Bed Making)

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Economy Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Gran Ms Kyoto ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Gran Ms Kyoto

Everyone (12) Couples (1) Family (2)
5 out of 5
If we could give better than excellent for the assistance from staff we would. The property met our needs well, however it was the above standard service from staff that sets this place apart. Japanese hospitality and service is well known, this was the best of the best. The location of the property on the upper end of Teramachi dori and then close to main street with good bus access was great. This was the third time I have been to Kyoto and this location the best we have had.

Posted by on 22 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Hotel Gran M`s Kyoto

Thank you for your review. We are glad that you enjoyed our hotel service and facilities. We are looking forward for your next visit. Best Regards,

4 out of 5
Small but clean and comfortable. Good Location. Beautiful City.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Hotel Gran M`s Kyoto

Thank you for your review. We are glad that you enjoyed our hotel service and facilities. We are looking forward for your next visit. Best Regards,

5 out of 5
Free ice cream from next to the lobby was a fantastic innovation! The laundry facilities on Floor 2 got very busy at some points in the evening, making it hard to clean and dry clothes in a timely manner. Perhaps more machines would help.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Hotel Gran M`s Kyoto

Thank you very much for your the best review. The ice cream service is the event in the summer only.We are appreciate on your opinion and we are deeply sorry that lack of facility machine. We will confirm concerned department and efforter service.

5 out of 5

Posted by on 10 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by ホテルグラン・エムズ京都

この度はホテルグラン・エムズ京都をご利用下さいまして誠にありがとうございます。 ご滞在中は快適にお過ごし頂けましたご様子で大変嬉しく存じます。 また京都へお越しの際は是非当ホテルをご利用下さいませ。 お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

4 out of 5
Location for this hotel was outstanding. However, it feels a little run down and unloved.

Posted by on 12 Apr. 2019

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Comment from Hotel Management

20 May 2019 by HOTEL GRANMs KYOTO

Thank you for staying with us and also thank you for your review. We are very sorry that we were not able to satisfy you about the location. We are looking forward to seeing you again when you come back KYOTO.

5 out of 5
Close to shopping, food places and prime sightseeing locations. All walkable distances. Rooms were comfortable and clean. Free water daily and toiletries.

Posted by , from Perth on 29 Mar. 2019

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Comment from Hotel Management

27 May 2019 by Hotel GranM's KYOTO

Dear Guest, Thank you for the lovely review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4 out of 5
Enjoy our staying room is cleaned and neat. Well recommended. Thanks

Posted by on 31 Dec. 2018

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Comment from Hotel Management

1 Jan. 2019 by Front staff

Thank you so much for staying with us. We appreciate that you posted a review. We are so happy to heard that you enjoyed staying our hotel. We always make an effort that guests can spend a comfortable time. We are looking forward to seeing you again. Thank you so much

5 out of 5
Great hotel, really affordable and close to all the sights

Posted by on 16 Jun. 2018

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4 out of 5
Booking would be better if hotel location is printed on cofirmation in Japanese characters to avoid difficulties with taxi drivers.

Posted by on 17 May 2018

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5 out of 5

Hidden gem

Staff were so friendly and accommodating to tourists. It is hidden in a little knook of a side street just off a main road and is very clean and has plenty of food options surrounding it. Would recommend to anyone visiting Kyoto

Posted by , from melbourne, aus on 17 Nov. 2017

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Property Features

As a guest of Hotel Gran Ms Kyoto, you'll find a vending machine, laundry facilities, and an elevator. Public spaces have free WiFi. Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2014
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Osaka (KIX-Kansai Intl.) (99.1 km / 61.6 mi)
  • Train station: Sanjo Station (0.4 km / 0.3 mi)
  • Metro station: Shiyakusho-mae Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Hotel Gran Ms Kyoto offers 130 accommodations with washers/dryers and safes. Pillowtop beds feature down comforters. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Washer and dryer
  • Pillowtop beds
  • LED television
  • Digital channels
  • Refrigerator
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Gran Ms Kyoto
  • Gran Ms Kyoto

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
url importing https://www.wotif.com/Kyoto-Hotels-Hotel-Gran-Ms-Kyoto.h8962891-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.