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4.3 out of 5

"Room comfortable and quiet. Coffee shop excellent. Shuttle bus excellent. Staff most helpful. " More

By a verified traveller on Thu 07 Jun 2018

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Hotel Description

A romantic stay in the heart of Kyoto awaits you at ANA Crowne Plaza Kyoto. Within just a 10-minute stroll, you'll find popular attractions like Nijō Castle and Kyoto International Manga Museum. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

All 291 rooms feature satellite TV, hair dryers, and phones. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries, while down comforters invite a good night's rest.

The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, health club, spa tub, and sauna. Added amenities include free WiFi in public areas, a coffee shop/café, and massage/treatment rooms. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also limited parking, along with the convenience of free train pick-up service.

Within a 20-minute walk of this 4-star Central Kyoto hotel, attractions include Nishiki Market and Shijo Omiya.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$142* Per night/room 26 Oct. - 27 Oct.

Room, 2 Single Beds, Non Smoking, View (Castle View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

ANA Crowne Plaza Kyoto ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ANA Crowne Plaza Kyoto

Everyone (7) Couples (1)
4 out of 5
Cons: An english channel on TV would be nice touch for oldies tired from sightseeing.
Location: Easy to get around by taxi, bus, or metro. Kyoto fabulous.
Room comfortable and quiet. Coffee shop excellent. Shuttle bus excellent. Staff most helpful.

Posted by on 7 Jun. 2018

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5 out of 5

Close to Nijo castle

Pros: Clean tidy and spacoius for Japan
Cons: Remove smoking from the Hotel
Location: Nijo castle accross the road. Fushimi Inari Taisha shrine is 20 minutes away and is a must do. Be prepaired for stairs.
Excellent location. Very close to Castle and shrines with excellent public transport options around. Free shuttle bus to and fro Kyoto staion makes it even easier when come into Kyoto on the Shinkansen.

Posted by , from sydney on 23 Feb. 2018

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5 out of 5

Nice hotel, close to rail station

Wonderful stay, thoroughly enjoyed it Great restaurant selection, amenities and close to attractions like Nijō Castle.

Posted by , from Tokyo on 31 Dec. 2017

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5 out of 5
Great hotel beautiful staff great service food was good

Posted by on 11 Sep. 2017

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5 out of 5

A quality hotel

Great hotel, in a great locations. Just that bit away from the train station, but only a short cab ride or on the free hotel shuttle bus (leaves every 15 min, but does finish early - 7:05pm) hotel has plenty of restaurants, but there are also plenty within short walk too. Hotel pool is in part of a health club, and the hours are limited, so don't look for an early morning swim, can't get in before 1pm some days, and swimming caps are required. I'd stay here again no problems at all.

Posted by , from australia on 4 Sep. 2017

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2 out of 5

Delightful female staff, grumpy men.

Pretty good location, a bit far from shops but a short cab ride (the drivers are mostly grumpy dudes that don't make you feel welcome). The female staff are traditionally dressed in kimono and are very friendly, doing the lion's share of the actual hospitality work while the males are generally stern faced and provide a minimalist service. The beds in this place are truly awful. Firstly, we requested a single queen or king bed - the male receptionist unapologetically informed me they were booked out and we would have to have two single beds. No smile or warmth or sympathy despite the room being booked TWO months in advance. I didn't say anything but once I sat down on the matress all these things started to irritate me. They have got be 10 years old. Sagging in the middle, obvious steel ring around the outside and the springs were close to peircing the millimeter of pillowtop b that remained. I could smell a thousand human heads on the pillow. They were nice enough when I complained which I detest doing.and they eventually changed our room to one with nicer beds but they just turned out to be latex layers applied to the old matresses which sagged and gave me a sore back. Unacceptable in a hotel of this quality.

Posted by , from Brisbane on 5 Mar. 2017

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3 out of 5


We arrived at 2:25pm and although our room was ready we were told that we had to wait until 3pm due to policy - this was disappointing as coming from a long haul international flight one would like access to your room ASAP, especially when it is ready for you! The hotel is also a bit tired in places and could do with a little tlc. In terms of location it is good that it is located next to transport because you need it. It is a bit of a dead zone in terms of restaurants, cafes, shopping etc. and tacks approximately 30minutes to walk into the city centre. Ultimately I would not recommend ANA if you want to experience Kyoto at its best and have everything within close reach

Posted by , from New York on 14 May 2016

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5 out of 5

Very close to transport.

Pros: Location
Cons: The room was a little hot - we had to open the window to let some cooler air in.
Location: Lost to do and perfect location.
This hotel was in a perfect location. Very close to a subway station, which was then a short ride to Nijo train station. Across the road from a bus stop also. Made getting places very easy. The staff were very friendly and super helpful.

Posted by , from Newcastle, NSW, Australia on 29 Feb. 2016

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Property Features

As a guest of ANA Crowne Plaza Kyoto, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly ANA Crowne Plaza Kyoto. A train station pick-up service and a train station drop-off service are free. Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 291 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • Smoking in designated areas


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Parking (limited spaces)


  • Airport: Kansai Intl. Airport (KIX) (101 km / 62.7 mi)
  • Train station: Nijo Station (1.1 km / 0.7 mi)
  • Metro station: Nijojo-mae Station (0.2 km / 0.1 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

ANA Crowne Plaza Kyoto offers 291 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. LED televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

ANA Crowne Plaza Kyoto has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night
  • Pool fee: JPY 1650 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2800 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ANA Crowne Plaza Hotel Kyoto
  • ANA Crowne Plaza Kyoto
  • ANA Kyoto
  • Crowne Plaza ANA Kyoto
  • Crowne Plaza Kyoto
  • Kyoto ANA
  • Kyoto ANA Crowne Plaza
  • Kyoto Crowne Plaza
  • Ana Hotel Kyoto
  • Kyoto Ana Hotel
  • ANA Crowne Plaza Kyoto Hotel
  • ANA Crowne Plaza Hotel
  • ANA Crowne Plaza
  • ANA Crowne Plaza Kyoto Hotel
  • ANA Crowne Plaza Kyoto Kyoto
  • ANA Crowne Plaza Kyoto Hotel Kyoto

You should know

  • Pool access available from 1:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.