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"So far so good the only complaint is room and toilet too small " More

By a verified traveller on Tue 07 Aug 2018

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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$63* Per night/room 9 Aug. - 10 Aug.

Y5 Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

World Club Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Y5 Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

You'll be connected to the convention center at Resorts World Genting - First World Hotel, and within steps of Genting Highlands Theme Park and Arena of Stars. Highlights at this hotel include 2 restaurants.

All 6083 rooms feature TVs and wardrobes or closets.

A day of pampering can include massages, facials, and mani/pedis. The buffet restaurant, The Food Factory, serves international cuisine and is open for breakfast. Plus you'll find a fitness center, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of self parking.

With a stay at this 3-star Genting Highlands hotel, you'll be 11.5 km (7.1 mi) from Genting Skyway.

Resorts World Genting - First World Hotel ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Resorts World Genting - First World Hotel

Everyone (3)
4 out of 5
So far so good the only complaint is room and toilet too small

Posted by , from New Zealand on 7 Aug. 2018

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2 out of 5
No information of any thing in the room regarding details of hotel what's on etc. Room that was ordered like queen size bed not supplied disappointed.

Posted by on 19 May 2018

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4 out of 5

Good value for price paid

Good location and facilities although most entertaining venues are going through renovations or construction, it is still reasonable.

Posted by , from Australia on 1 Oct. 2017

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About the Resorts World Genting - First World Hotel

Location Genting Highlands Resort, Genting Highlands, Pahang 69000

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. There's an onsite business center. A fitness center, a vending machine, and a garden are also featured at the business-friendly Resorts World Genting - First World Hotel. Parking is available for a fee. This 3-star Genting Highlands hotel is smoke free.

  • 6083 guestrooms or units
  • 2 dining venues
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Parking

Self parking (surcharge)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (115.1 km / 71.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Resorts World Genting - First World Hotel offers 6083 accommodations with complimentary toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property charges a fee for luggage delivery or collection services by the bell counter.

Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 35.00 for adults and MYR 17.00 for children (approximately)
  • Self parking fee: MYR 18 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • First Hotel World
  • First World Genting Highlands
  • First World Hotel
  • First World Hotel Genting Highlands
  • Hotel First World
  • World First Hotel
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World
  • Resorts World Genting - First World Hotel Hotel
  • Resorts World Genting - First World Hotel Genting Highlands

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.