4.1 out of 5

"Good location and facilities although most entertaining venues are going through renovations or construction, it is still reasonable. " More

By a verified traveller on Sun 01 Oct 2017

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Hotel Description

Resorts World Genting - First World Hotel puts you in the heart of Genting Highlands, connected to the convention centre and within steps of Genting Highlands Theme Park and Arena of Stars. Highlights at this hotel include 2 restaurants.

All 6083 rooms feature TVs with cable channels.

A day of pampering can include massages, facials and mani/pedis. The buffet restaurant, The Food Factory, serves international cuisine and is open for breakfast. Additionally, you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. Each morning buffet breakfast is available. There's also the convenience of self parking.

With a stay at this 3-star Genting Highlands hotel, you'll be 11.6 km (7.2 mi) from Genting Skyway.

Resorts World Genting - First World Hotel ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Resorts World Genting - First World Hotel

Everyone (7) Couples (3) Family (4)
4 out of 5
So far so good the only complaint is room and toilet too small

Posted by , from New Zealand on 7 Aug. 2018

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2 out of 5
No information of any thing in the room regarding details of hotel what's on etc. Room that was ordered like queen size bed not supplied disappointed.

Posted by on 19 May 2018

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4 out of 5

Good value for price paid

Good location and facilities although most entertaining venues are going through renovations or construction, it is still reasonable.

Posted by , from Australia on 1 Oct. 2017

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4 out of 5

World's biggest hotel

Pros: Cool air and great chairlift ride.
Cons: Ventilation system as ashtray smells waft through accommodation.
Location: Little to do but casino which was filled with cigarette smoke. I do like casinos, but was unable to breathe in poor ventilation.
Room was small, with comfy bed and separate shower and toilet. Hot water great and view of the mountains. No fridge or coffee making. Great value for a stay. Size does matter - the room was 200m from the elevator. Downstairs your could walk for kilometres looking for food and coffee. Maps provided were useless as building is going on at a frantic pace. Booked and paid for four nights, stayed one and left.

Posted by , from Rosebud on 27 Mar. 2017

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4 out of 5
Pros: Location
Cons: So many people
Location: Inspiring
Facilities: Basic; Value: Bargain; Service: Lacking; Cleanliness: Hygienic ;

Posted by , from Australia - NSW - Sydney on 11 Mar. 2014

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5 out of 5
Pros: Every step was exellent
Location: Wonderful
Facilities: Outstanding; Value: Great deal; Service: Phenomenal; Cleanliness: Gleaming;

Posted by , from India on 29 Nov. 2013

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5 out of 5
Pros: Location - it is surrounded by a theme park and loads of restaurants and casinos
Cons: 1 hour process to check in - very slow
The towels provided were small and thin, and need to be replaced

Posted by , from Thailand on 22 Sep. 2013

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5 out of 5
Pros: Early check in is available for me. i able check in at 8:45am. I was booking World Club Room.
Cons: There is mosquitoes in the room which is we can't even see. Me and my baby were bite by mosquitoes.
Location: Perfect
Facilities: Basic; Value: Amazing;

Posted by , from Malaysia on 4 Sep. 2013

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4 out of 5
Pros: View and theme parks
Cons: The check in process - it took over 3 hours to get to our room as the hotel is just so big and they don't have many staff in relation to the amount of
Service: Awful, 3 hours to check in; Cleanliness: Clean but old rooms;

Posted by on 19 Nov. 2012

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5 out of 5
Pros: The pillow
Cons: None
Location: Inspiring
Facilities: Home away from home; Value: Great deal; Service: Remarkable; Cleanliness: Spotless;

Posted by , from Malaysia on 19 Nov. 2012

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About the Resorts World Genting - First World Hotel

Location Genting Highlands Resort, Genting Highlands, Pahang 69000

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, gift shops/news stands, and a garden are also featured at the business-friendly Resorts World Genting - First World Hotel. Parking is available for a fee.

  • 6083 guestrooms or units
  • 2 dining venues
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (115.1 km / 71.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Resorts World Genting - First World Hotel offers 6083 forms of accommodation with free toiletries. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The Food Factory – This buffet restaurant specialises in international cuisine and only serves breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

This property charges a fee for luggage delivery or collection services by the bell counter.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • First Hotel World
  • First World Genting Highlands
  • First World Hotel
  • First World Hotel Genting Highlands
  • Hotel First World
  • World First Hotel
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.