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"The hotel was absolutely lovely. Because it was away from everything, you could have complete relaxation in beautiful and peaceful surroundings. If
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A luxury stay in Bukit Tinggi awaits you at The Chateau Spa & Wellness Resort. You'll be within a 10-minute walk of La Santé Spa and 2.1 km (1.3 mi) from Berjaya Hills Botanical Garden. Highlights at this hotel include 5 restaurants, 2 coffee shops/cafes, and a full-service spa.
A relaxing visit to La Sante can include Swedish massages, prenatal massages, aromatherapy, and reflexology along with access to the mud bath. The restaurant, La Vie, is open for breakfast, lunch, and dinner. Le Rouge is the hotel's own pub. Enjoy the outdoor swimming pool, gym, sauna, and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference center, and a business center. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also free valet parking, along with the convenience of a free area shuttle.
With a stay at this 5-star Bukit Tinggi hotel, you'll be 39.3 km (24.4 mi) from Genting SkyWorlds Theme Park.
The Chateau Spa & Wellness Resort ratings based on 3 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for The Chateau Spa & Wellness Resort
Everyone (2)Couples (1)
5 out of 5
Beautiful hotel, away from everything
Pros:We enjoyed our suite with the jacuzzi, and also enjoyed the fact that you could do as much or as little as you wanted.
Location:About 1.5 hours drive from the airport, in the mountains. Colmar Tropicale 5 minutes walk away, with many restaurants and a bar. Adventure Park near.
The hotel was absolutely lovely. Because it was away from everything, you could have complete relaxation in beautiful and peaceful surroundings. If you wanted action, Adventure Park nearby provided rock climbing, an amazing fly fox, target shooting and paintball. You could also go horse riding or go on the ATV. The spa was gorgeous, and the staff everywhere could not do enough to ensure our total comfort.
Posted by Lea, from Darwin on 5 Jul. 2017
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Comment from Hotel Management
27 Nov. 2018
by The Management
Dear Lea,
It was a great pleasure welcoming you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us.
We really appreciate that you took your valuable time to fill out the Guest Departure Survey and kindly accept our sincere apologies, should we have not met or exceeded your expectations in any way during your stay.
Thank you for choosing and entrusting The Chateau Spa & Organic Wellness Resort as your preferred destination and we hope to welcome you back in the near future!
sincerely,
5 out of 5
A hotel dedicated to taking care of its guests!
From the moment you set foot at this hotel the staff are attentive and efficient. Very clean and well presented in all areas. A pleasure to stay! Will be back for sure.
Posted by Mark, from Sydney Australia on 15 Feb. 2016
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Comment from Hotel Management
27 Nov. 2018
by The Management
Dear Mark,
It was a great pleasure welcoming you at The Chateau and we hope that you had a relaxing and rejuvenating stay with us.
We really appreciate that you took your valuable time to share your review of your recent stay at our hotel and kindly accept our sincere apologies, should we have not met or exceeded your expectations in any way during your stay.
Nevertheless rest assured that will strive to perfect your stay with us the next time.
Thank you once again for choosing and entrusting The Chateau Spa & Organic Wellness Resort as your preferred destination and we hope to welcome you back in the near future!
Sincerely,
5 out of 5
Pros:Attentive and personal service, the staff cannot do enough for you and make you feel very special. Also, the bread rolls (food all great, actually).
Cons:We couldn't get any exercise because staff do everything for you! Food is expensive, though cheaper food available in the area. Spa also expensive.
Service: Flawless, Go the extra mile, All staff very attentive;
A truly memorable stay. The spa suite was lovely- mention a special occasion and be extra-pampered.
The Chateau Spa & Wellness Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a fitness center, and spa services are also featured at the luxury The Chateau Spa & Wellness Resort. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Bukit Tinggi hotel.
150 guestrooms or units
7 levels
2 buildings
5 dining venues
2 coffee shops
Meeting rooms
Built in 2011
Deli
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Elevator
Smoking in designated areas
Bar or lounge
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Free area shuttle
Snack bar/deli
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Free area shuttle; airport shuttle
Parking: Free valet parking and self parking
Room Amenities
The Chateau Spa & Wellness Resort offers 150 accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Bidet
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ceiling fan
Food & Drink
La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.
La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.
Belle Vue - This café serves brunch only. Reservations are required.
Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.
Salon Cigar Lounge - Onsite bistro.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 12
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 16
Swedish massage
Prenatal massage
Steam room in spa
Reflexology
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pet Policy
Pets and service animals are not allowed at The Chateau Spa & Wellness Resort
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions.
Parking height restrictions apply
Service animals not allowed
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Hotel Names
Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort
You should know
Pool access available from 7:30 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions
The Chateau Spa & Wellness Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, The Chateau Spa & Wellness Resort has a free self car park and free valet parking.
Yep, La Sante is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.
The Chateau Spa & Wellness Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 9:00 PM.
The Chateau Spa & Wellness Resort features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Chateau Spa & Wellness Resort.
No, but there's an airport shuttle for a fee.
Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
