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The Chateau Spa & Wellness Resort

Photo gallery for The Chateau Spa & Wellness Resort

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Property video
Premier Room | View from room
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$181
includes taxes & fees
2 July - 3 July

Explore the area

View map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
  • Place, La Santé Spa
    ‪5 min walk‬
  • Place, Berjaya Hills Botanical Garden
    ‪4 min drive‬
  • Place, Genting SkyWorlds Theme Park
    ‪51 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪78 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

Premier Room | View from room

Premier Room

  • Hill view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Hill view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • Hill view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 155 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Bukit Tinggi

A luxury stay in Bukit Tinggi awaits you at The Chateau Spa & Wellness Resort. You'll be within a 10-minute walk of La Santé Spa and 2.1 km (1.3 mi) from Berjaya Hills Botanical Garden. Highlights at this family-friendly hotel include 5 restaurants, 2 coffee shops/cafes and a full-service spa. .A relaxing visit to La Sante can include Swedish massages, prenatal massages, aromatherapy and reflexology along with access to the mud bath. The restaurant, La Vie, is open for breakfast, lunch and dinner. Le Rouge is the hotel's own pub. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free valet parking, along with the convenience of a free area shuttle. .In the area of this 5-property class Bukit Tinggi hotel, you'll find Genting SkyWorlds Theme Park.

What's nearby

  • La Santé Spa - 5 min walk - 0.5 km
  • Berjaya Hills Botanical Garden - 4 min drive - 1.9 km
  • Genting Highlands Premium Outlets - 41 min drive - 33.2 km
  • First World Plaza - 50 min drive - 39.2 km
  • Genting SkyWorlds Theme Park - 51 min drive - 39.6 km

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

  • ‪Noodle Bar - ‬57 min drive
  • ‪Pot Luck - ‬57 min drive
  • ‪La Flamme Restaurant - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Mushroom Farm Restaurant (香菇園海鮮飯店) - ‬58 min drive

About this property

The Chateau Spa & Wellness Resort

The Chateau Spa & Wellness Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and spa services are also featured at the luxury The Chateau Spa & Wellness Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bukit Tinggi hotel.

  • 150 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5 dining venues
  • 2 coffee shops
  • Conference rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Chateau Spa & Wellness Resort offers 150 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

La Sante has 12 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Outdoor pool
Swiss-Garden Hotel & Residences, Genting Highlands
Genting Highlands
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
3.6 out of 5, Good, 151 reviews
The price is AU$87
includes taxes & fees
9 June - 10 June
Swiss-Garden Hotel & Residences, Genting Highlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • La Assiette
  • La Vie
  • Le Rouge
  • Salon Cigar Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Chateau Spa & Wellness Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort

Frequently asked questions

What is the cancellation policy at The Chateau Spa & Wellness Resort?

The Chateau Spa & Wellness Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of 8 June 2026, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on 2 July 2026 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chateau Spa & Wellness Resort?

Yep, The Chateau Spa & Wellness Resort has a free self car park and free valet parking.

Is there a spa on site at The Chateau Spa & Wellness Resort?

Yep, La Sante is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Chateau Spa & Wellness Resort have a pool?

The Chateau Spa & Wellness Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:30 AM to 9:00 PM.

What luxury perks are available at The Chateau Spa & Wellness Resort?

The Chateau Spa & Wellness Resort features a full-service spa, an outdoor pool and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Chateau Spa & Wellness Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Chateau Spa & Wellness Resort.

Is The Chateau Spa & Wellness Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that The Chateau Spa & Wellness Resort is a hit with families.

Is there a free airport shuttle available at The Chateau Spa & Wellness Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Chateau Spa & Wellness Resort?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Chateau Spa & Wellness Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Chateau Spa & Wellness Resort?

No, pets and service animals are not allowed.

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 208 reviews
Rating 8 - Good. 51 out of 208 reviews
Rating 6 - Okay. 13 out of 208 reviews
Rating 4 - Poor. 5 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms and idyllic place. Very near to Colmar French town.
Stayed 1 night in Jan 2026
Verified

8/10 Good

AKIRA

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Taaha

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, provided amenities as i was on my honeymoon, and provided honeymoon decorations as well. Would 100% come again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay, excellent service

We had a very comfortable stay and the staff went out of their way to help us and ensure a pleasant stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

SUNGROK

Liked: Staff & service, property conditions & facilities
Best best
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is nicely located. The amenities are good. The property is upkeep. The staff is very good.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

S C

Liked: Cleanliness
The setting
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime retreat and short distance getaway from KL

Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Muhammad Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Relaxing stay. Room is spacious and beautiful. Staffs are very kind, helpful and friendly. Lyana and her team tried her best to provide the best service to us. They listen and take feedback positively and respond promptly. They deserve very high praise for that.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

terence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Hope they continue maintaining the place
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jus amazing

Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Helen May Eng

Liked: Cleanliness, staff & service, amenities
Staff. Most of them put on smiling face, quick to respond to inquiries and request.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mohd azlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property,suggest to all
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peng Chon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Muhammad Faiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Katsushi

Liked: Staff & service
Disliked: Cleanliness
No water is delivered in toilet, shower poolside.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Yong Ting Mark

Liked: Cleanliness, staff & service, amenities
This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

A Brit in Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An outstanding and unexpected find

We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau. The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and delivered as it should, and so did the staff - everyone was polite and helpful. We also felt very safe at all times. All food and drink served here was organic and delicious - from the welcome drink, through afternoon tea, to the buffet breakfast served to your table. At this time of year, there were few other guests, and so we found it a little too quiet for dinner and drinks - so we took a pleasant stroll to the nearby French Village for some light entertainment in the evening, enjoying the starry skies on the way.
Verified

4/10 Poor

Kar Wein

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아름다운풍경 신선한공기 친절한 직원들
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

unchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

휴식 최고의 호텔

모든 분들이 친절하게 잘 대해주셨고 룸상태와 식당도 최고였습니다. 수영장과 휴게시설도 좋아 편안한 휴식을 원하신 분들에게 최고의 호텔입니다.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très très vieu Hotel, le personnel ne parle pas très bien anglais!!! L’attente au restaurant est immense, énorme malgré le faite qu’il n y a pas grand monde ! Vraiment je vous déconseille cet endroit !
Stayed 2 nights in May 2023