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Swiss-Garden Hotel & Residences, Genting Highlands

3.5 star property
Comfortable hotel near Genting Strawberry Leisure Farm

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Photo gallery for Swiss-Garden Hotel & Residences, Genting Highlands

Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool loungers
Exterior
Deluxe Double Room
Terrace/patio
Lobby
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Your area essentials

Map
Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang, 69000
  • Popular LocationGenting Skyway5 min drive
  • Popular LocationGenting Highlands Premium Outlets7 min drive
  • Popular LocationGenting SkyWorlds Theme Park21 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bidet
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive 2-Bedroom Residence

Executive 2-Bedroom Residence | Living area

Executive 2-Bedroom Residence

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
Washing machine
2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
Bidet
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier 2-Bedroom Residence

Premier 2-Bedroom Residence | Living area

Premier 2-Bedroom Residence

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Smart TV
Washing machine
2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$164
for 1 night
includes taxes & fees
24 May - 25 May
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About the area

Genting Highlands

A family-friendly stay in Genting Highlands awaits you at Swiss-Garden Hotel & Residences, Genting Highlands. You'll be 2 km (1.3 mi) from Genting Strawberry Leisure Farm and 3.1 km (1.9 mi) from Genting Skyway. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the gym, sauna, kids' swimming pool and free pool cabanas. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily. .Places within a 15-minute drive of this 3.5-property class Genting Highlands hotel include Genting Highlands Premium Outlets and Chin Swee Cave Temple.

What's nearby

  • Genting Strawberry Leisure Farm - 4 min drive
  • Genting Skyway - 5 min drive
  • Genting Highlands Premium Outlets - 7 min drive
  • First World Plaza - 19 min drive
  • Genting SkyWorlds Theme Park - 21 min drive

Getting around

  • Kuala Lumpur Gombak Station - 29 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 59 min drive

Restaurants

  • Kedai Makanan Lok Lok Corner 66 - 5 min drive
  • Kedai Makanan Loong Kee - 3 min drive
  • Starbucks - 2 min walk
  • 虾皇海鲜楼restaurant Seafood Gohtong Jaya - 5 min drive
  • Restoran Al Esfan, Genting Highland - 1 min walk

About this property

Swiss-Garden Hotel & Residences, Genting Highlands

Comfortable hotel near Genting Strawberry Leisure Farm
There's a restaurant on site. WiFi is free in public spaces. Swiss-Garden Hotel & Residences, Genting Highlands offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 3 meeting rooms available. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Swiss-Garden Hotel & Residences, Genting Highlands. Self parking is free.

This 3.5-star Genting Highlands hotel is smoke free.

  • 561 guestrooms or units
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Swiss-Garden Hotel & Residences, Genting Highlands offers 561 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 58 for adults and MYR 30 for children
  • A restaurant

Restaurants on site

  • Garden Terrace

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Garden Hotel & Residences, Genting Highlands

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 137.8 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 137.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Swiss-Garden Hotel & Residences, Genting Highlands?

Swiss-Garden Hotel & Residences, Genting Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swiss-Garden Hotel & Residences, Genting Highlands?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at Swiss-Garden Hotel & Residences, Genting Highlands on 19 May 2024 start from AU$81.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swiss-Garden Hotel & Residences, Genting Highlands?

Yep, Swiss-Garden Hotel & Residences, Genting Highlands has a free self car park.

Does Swiss-Garden Hotel & Residences, Genting Highlands have a pool?

Swiss-Garden Hotel & Residences, Genting Highlands has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Swiss-Garden Hotel & Residences, Genting Highlands?

Swiss-Garden Hotel & Residences, Genting Highlands features an outdoor pool, free pool cabanas and a steam room.

What makes Swiss-Garden Hotel & Residences, Genting Highlands a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Swiss-Garden Hotel & Residences, Genting Highlands.

Is Swiss-Garden Hotel & Residences, Genting Highlands family-friendly?

You bet! With amenities like a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise Swiss-Garden Hotel & Residences, Genting Highlands is a hit with families.

Does Swiss-Garden Hotel & Residences, Genting Highlands serve breakfast?

Yep, buffet breakfast is available daily.

Is there a free airport shuttle available at Swiss-Garden Hotel & Residences, Genting Highlands?

No, Swiss-Garden Hotel & Residences, Genting Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Swiss-Garden Hotel & Residences, Genting Highlands?

Yep, you can grab a meal at Swiss-Garden Hotel & Residences, Genting Highlands's onsite restaurant.

What time are check-in & check-out at Swiss-Garden Hotel & Residences, Genting Highlands?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Swiss-Garden Hotel & Residences, Genting Highlands?

No, pets and service animals are not allowed.

Swiss-Garden Hotel & Residences, Genting Highlands Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 114 reviews" "
Rating 8 - Good. 42 out of 114 reviews" "
Rating 6 - Okay. 17 out of 114 reviews" "
Rating 4 - Poor. 17 out of 114 reviews" "
Rating 2 - Terrible. 14 out of 114 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rahamat

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The worst hotel I have ever stayed. The rooms are too small. There is no place to put the bag. Bathroom has no vanity. Water in the shower floes very slow. No hot water in the sink. Booked a full kitchen but there was no microwave, no pots, no utensils, not even a teaspoon to make tea, what a shame. I would say never book this hotel. I was given room 3333A. This room supposed to be numbered 3334 but the owner does not want to use the No. 4. This room is located after 3333 so I could not find my room. I had to go back to the reception from floor 33 to get a staff to come and show me the room. The staff should have told me when I checked in but they told me nothing.
Stayed 3 nights in Jan 2024

6/10 Okay

Chan

Travelled with family
Disliked: Staff & service, amenities
Check in took about 1hr even when no crowd. Lift is always full and have to wait very long. Floor of the room is dusty and they forgot to put towels and amenities. The balcony door have gap in between and insects come in at night from that gap. Breakfast is bare minimum but the coffee is good. Troublesome to always inform the front desk of ur car plate no every time u go out.
Stayed 2 nights in Dec 2023

4/10 Poor

Rehnuma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located mid-hill near the town. Many eateries within walking distance. Not too expensive place to stay.
Stayed 2 nights in Sep 2023

8/10 Good

Zhang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment hotel stay in Genting.
We had stayed here for two nights in two bedrooms room which come with kitchen and living room. The general cleaness is ok. Beds are comfortable. Breakfast buffet was OK, but the egg omelets was not so fresh. So the taste was a bit weird. The hotel is not up at top of Genting Highlands. So need to drive 20 mins in order to reach casino or theme park.
Stayed 2 nights in Sep 2023

10/10 Excellent

manoj

Stayed 3 nights in Aug 2023

8/10 Good

Chow

Stayed 1 night in Jul 2023

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

MD SHAHRIL BIN MD

Disliked: Cleanliness, staff & service
Parking area confusing.
Stayed 2 nights in Jun 2023

8/10 Good

Munawar

Overall enjoyable stay
Stayed 4 nights in Jun 2023