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"Atmosphere refreshing but hotel requires some serious maintenance. Apartment was clean and roomy but WiFi was limited to one device only. " More

By a verified traveller on Mon 25 Jul 2016

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Hotel Description

At Colmar Tropicale, you'll be connected to the convention center and 29.5 km (18.3 mi) from Genting Skyway. Highlights at this hotel include 6 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy TVs with cable channels, and all 235 rooms feature free WiFi, free bottled water, and ceiling fans. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Safes, hair dryers, and phones are also available.

A relaxing day at Tatami Spa can include massages, body wraps, and body scrubs along with aromatherapy and reflexology. The restaurant, La Flamme, serves Italian cuisine and is open for lunch and dinner. Enjoy the outdoor swimming pool, fitness center, and kids' swimming pool as well as access to bike rentals. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Bukit Tinggi hotel, you'll be 36.8 km (22.9 mi) from Genting Highlands Theme Park.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$64* Per night/room 16 Nov. - 17 Nov.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Colmar Tropicale ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Colmar Tropicale

Everyone (2) Couples (1)
3 out of 5

Hotel Colmar Tropicale in Bukit Tinggi

Pros: 2 rooms apartment was clean and spacious but the breakfast is far below Malaysian hotel standard.
Cons: Buildings require updating and maintenance.
Location: Limited activities and location is remote.
Atmosphere refreshing but hotel requires some serious maintenance. Apartment was clean and roomy but WiFi was limited to one device only.

Posted by , from canberra on 25 Jul. 2016

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4 out of 5
Pros: Brilliant New Year's Eve party, good service at all venues, beautiful views and nice European ambience
Cons: Were sent to the wrong carpark, very family-oriented and can be noisy, dirty bathroom
Location: Inspiring
Facilities: Spread out; Value: Room needed renovating; Service: Go the extra mile; Cleanliness: Bathroom dirty rest good; So hard to rate- fantastic and dreadful at the same time. Did eventually improve bathroom, and managemt were very apologetic- we'd an unreno room.

Posted by , from Malaysia on 4 Jan. 2013

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2 out of 5
Pros: It had the Colmar setup that was exotic
Cons: The curtain was faulty, hair dryer available on request but for a while only.
Location: Poor views
Facilities: Modest; Value: Could be better, It was not value for money; Service: Basic; Cleanliness: Unsanitary;

Posted by , from Australia on 20 May 2011

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Property Features

Colmar Tropicale offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite business center. The business-friendly Colmar Tropicale also features a children's pool, a garden, and concierge services. A free area shuttle within 1 km is available. Smoking is allowed in designated areas at this 4-star Bukit Tinggi hotel.

  • 235 guestrooms or units
  • 5 levels
  • 7 buildings
  • 6 dining venues
  • 2 bars or lounges
  • Built in 2000
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Kuantan (KUA-Sultan Haji Ahmad Shah) (196.9 km / 122.4 mi)
  • Property shuttles: Free area shuttle within 1 km; airport shuttle

Room Amenities

Colmar Tropicale offers 235 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Bukit Tinggi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

La Flamme - This restaurant specializes in Italian cuisine and serves lunch and dinner.

La Blason - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

La boulangerie - This delicatessen specializes in French cuisine and serves breakfast and brunch.

La cigogne - This fine-dining restaurant specializes in French cuisine and serves dinner only.

La Orient - This restaurant specializes in Asian cuisine and serves lunch and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Colmar Tropicale

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 45 for adults and MYR 23 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colmar Tropicale
  • Colmar Tropicale Bukit Tinggi
  • Colmar Tropicale Hotel
  • Colmar Tropicale Hotel Bukit Tinggi
  • Tropicale Colmar
  • Colmar Tropicale, Berjaya Hills - Malaysia Hotel Bentung
  • Colmar Tropicale, Berjaya Hills Malaysia/Bukit Tinggi
  • Colmar Tropicale Hotel
  • Colmar Tropicale Bukit Tinggi
  • Colmar Tropicale Hotel Bukit Tinggi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.