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"Very clean, staff were polite and helpful. The only downside is the beds, very hard mattress. " More

By a verified traveller on Sat 04 Jan 2020

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Hotel Description

Kowloon Harbourfront Hotel places you in the center of Kowloon, steps from Hung Hom Promenade and within a short 5-minute stroll of Wonderful Worlds of Whampoa. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy flat-screen TVs with satellite channels, and all 240 rooms feature free WiFi, living rooms, and dining areas. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. You'll find nice touches like soaking tubs, slippers, and free toiletries to enhance your stay. DVD players, coffee/tea makers, and free local calls are also available.

The restaurant, Cafe D, serves American cuisine. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club and fitness center. Conference space and meeting rooms are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of a free area shuttle.

Places within a 30-minute walk of this 4-star Hung Hom hotel include Hong Kong Coliseum and Hong Kong Polytechnic University.

Two Bedroom Suite - City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$151* Per night/room 5 Oct. - 6 Oct.

Two Bedroom Suite - Harbour View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedroom Quad Suite - City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Bedroom Quad Suite - City View (Long Stay - 28 Nights)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Bedroom Quad Suite - Harbour View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kowloon Harbourfront Hotel ratings based on 27 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Kowloon Harbourfront Hotel

Everyone (18) Family (6)
4 out of 5
Very clean, staff were polite and helpful. The only downside is the beds, very hard mattress.

Posted by on 4 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by The Management

Thank you for your support. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, The Management Kowloon Harbourfront Hotel

4 out of 5
Pool was closed lot of rules everywhere, good breakfast

Posted by on 4 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by The Management

Thank you for your support. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, The Management Kowloon Harbourfront Hotel

2 out of 5
The photos of the rooms shown do not represent the actual premises. We had to ask the cleaning staff to redo our room it was very dirty. It was a very disapointing experience. The breakfast was sub standard so we ate at a nearby hotel. Places in the Hotel smelt like open sewerage. I would advise others when booking to take a good look at the reviews online. I would also advise them to look at the cut and paste replies from management.

Posted by on 16 Sep. 2019

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1 out of 5
Took my money even though I couldn’t fly there because of HK strikes. Refused refund. Simply don’t care.

Posted by on 18 Aug. 2019

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4 out of 5
Spacious room but limited items in the kitchenette. Very quiet and we had a top floor room with a great view of the harbour. The mini bus runs to the subway but it’s often full beyond capacity at peak times. Line up early. The pool has very limited opening times and closes too early in the evening. We were disappointed not to have a refreshing dip after a long hot day experiencing HK. Helpful staff and safe and secure. Not a bustling location so perfect if you like it quieter.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by The Management

Thank you for your support. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, The Management Kowloon Harbourfront Hotel

1 out of 5
Inconvenient location. Pool inoperable for duration of stay. I will be seeking recourse for a full refund due to advertised pool not being provided as detailed in our booking. Shuttl

Posted by on 13 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by The Management

Thank you for taking the time to share your comments. Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department head concerned for future improvements. We do look forward to welcoming you back in the not too distant future. Yours sincerely, The Management Kowloon Harbourfront Hotel

5 out of 5
Amazing harbour view and very helpful friendly staff

Posted by on 26 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Kowloon Harbourfront Hotel

Thank you for your support. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, The Management Kowloon Harbourfront Hotel

4 out of 5
The location was excellent as we had gorgeous views over the river, close to most things and the shuttle buses are great as we got dropped at the designated area and we then off in foot exploring. Had requested a kitchenette and washing machine but got a kitchenette with no crockery, cutlery etc and no washing machine. After asking about these requirements (which I stipulated when booking) so got upgraded to a full kitchenette. This involved a frying pan, 1 x saucepan, 4 x dinner plates and 4 bowls with 3 forks, 4 spoons and 2 butter knives. Also 1 x sharp knife and an old stained chopping board. Very basic cooking/eating equipment but we did use the kitchenette so suited our simple needs. Housekeeping staff are awesome and really went out to make us feel welcome. Ben was lovely and assisted us. Friendly, smiling faces from most staff yet there was some staff who looked less than impressed to be on reception. Definitely more positive experiences than negative ones.

Posted by on 15 May 2019

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Comment from Hotel Management

16 May 2019 by Virginia Hui

Thank you for your support. Please rest assure that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

3 out of 5
Just ok...trouble with checkin, we were moved twice. Sizeable deposit taken on all three rooms even though they have been paid in full, 7 days later still not returned. Breakfast inclusion very average, no fruit in sight. No mention of amenities that we had to discover on our own. Too far to walk to anywhere but shuttle bus was useful. Would stay elsewhere next time.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Virginia Hui

Thank you for taking the time to share your comments. Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department head concerned for future improvements. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

1 out of 5
We chose this hotel for the pool and there was no mention it was “closed for winter” and “under renovations”. Both my kids were devastated. We will not be going back there ever again. 5/10.

Posted by on 25 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Virginia Hui

Thank you for taking the time to share your comments. Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department head concerned for future improvements. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

About the Kowloon Harbourfront Hotel

Location 8 Hung Luen Road, Kowloon,

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 01 to April 27:

  • Swimming pool

Property Features

Kowloon Harbourfront Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A complimentary children's club, an arcade/game room, and concierge services are also featured at the business-friendly Kowloon Harbourfront Hotel. An area shuttle within 4.00 km and a shopping center shuttle are free. Parking is available for a fee. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 16 levels
  • 3 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Computer for guest use
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Children's club (free)
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong Hung Hom Station (2 km / 1.3 mi)
  • Metro station: Whampoa Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 4.00 km and shopping center shuttle; airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Kowloon Harbourfront Hotel offers 240 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate living rooms. Flat-screen televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include bathtubs with deep soaking bathtubs, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and amenities available on request include irons/ironing boards.

  • In-room kitchenette
  • Dining room
  • Living room
  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Nightly turndown service
  • Local calls (free)
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Cafe D - This restaurant specializes in American cuisine.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

For bookings of 2 or more rooms, a distinct contact name must be assigned per room reserved at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Kowloon Harbourfront Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: HKD 70 for adults and HKD 50 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Airport shuttle fee per child: HKD 140 (one-way)
  • Valet parking fee: HKD 1128.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kowloon Harbourfront Hotel
  • Harbourfront Hotel
  • Kowloon Harbourfront
  • Kowloon Harbourfront Hotel Hong Kong
  • Kowloon Harbourfront
  • Kowloon Harbourfront Hotel Hotel
  • Kowloon Harbourfront Hotel Kowloon
  • Kowloon Harbourfront Hotel Hotel Kowloon

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Kowloon Harbourfront Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.