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Old Town Suites

3.0 star property
Comfortable hotel, walk to Duval Street

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Photo gallery for Old Town Suites

Exterior
Exterior
Premium bedding, in-room safe, individually decorated
Full-sized fridge, microwave, coffee/tea maker
Old Town One Bedroom Cottage | Private kitchen
Reviews
8.4

Very good

Popular amenities

  • Parking available
    Parking availableParking available
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:30 PM

Check-out time

11:00 AM

Explore the area

Map
517 Truman Ave, Key West, FL, 33340
  • Popular LocationDuval Street1 min walk
  • Popular LocationErnest Hemingway Home and Museum4 min walk
  • Popular LocationSouthernmost Point9 min walk
  • AirportKey West, FL (EYW-Key West Intl.)9 min drive

Room options

View all photos for Old Town Queen Studio

Old Town Queen Studio

Old Town Queen Studio

  • 26.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Old Town Two Bedroom Suite

Premium bedding, in-room safe, individually decorated

Old Town Two Bedroom Suite

  • 86 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Old Town One Bedroom Cottage

Old Town One Bedroom Cottage

Old Town One Bedroom Cottage

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Old Town Two Bedroom Suite

Premium bedding, in-room safe, individually decorated

Old Town Two Bedroom Suite

  • 86 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Outdoor pool
NYAH Key West - Adults Only
Pool
Hot tub
Breakfast included
Air conditioning
3.9 out of 5, Good, (1001)
The price is AU$347
for 1 night
includes taxes & fees
5 July - 6 July
NYAH Key West - Adults Only

About the area

Key West

At Old Town Suites you'll be within steps of popular attractions like Duval Street and Ernest Hemingway Home and Museum. Highlights at this hotel include in-room kitchens and free WiFi. .The diner, Denny's, serves American cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Key West Historic District hotel include South Beach and Florida Keys Beaches.

What's nearby

  • Duval Street - 1 min walk
  • Ernest Hemingway Home and Museum - 4 min walk
  • South Beach - 8 min walk
  • Southernmost Point - 9 min walk
  • Mallory Square - 19 min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

Restaurants

  • ‪801 Bourbon Bar - ‬4 min walk
  • ‪Bourbon Street Pub - ‬5 min walk
  • ‪Better Than Sex - ‬1 min walk
  • ‪Pinchers - ‬5 min walk
  • ‪Old Town Tavern Key West - ‬2 min walk

About this property

Old Town Suites

Comfortable hotel, walk to Duval Street
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Old Town Suites also features a terrace, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Old Town Suites was completed in 2017.

Smoking is allowed in designated areas at this 3-star Key West hotel.

  • 4 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1972
  • Deli
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Smoking in designated areas
  • Coffee shop
Old Town Suites offers 4 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a limited basis and hairdryers can be requested.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Better Than Sex Desserts
  • Denny's

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Limited housekeeping

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1972
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests will receive check-in instructions prior to their arrival.

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 127 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property is also known as

Hospitium Collection Key West Apartment
Hospitium Collection Apartment
Old Town Suites Apartment Key West
Hospitium Collection
Old Town Suites Key West
Old Town Suites Hotel
Old Town Suites Key West
Old Town Suites Hotel Key West

Frequently asked questions

Is parking available at Old Town Suites?

Yep, Old Town Suites has a self car park with in/out privileges for USD 25.00 per day. Onsite parking is limited.

Are there any beaches close to Old Town Suites?

Yep, Old Town Suites is a short 8-minute walk from South Beach.

Is there a free airport shuttle available at Old Town Suites?

No, Old Town Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Old Town Suites?

Yep, you can grab a meal at Old Town Suites's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Old Town Suites?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at Old Town Suites?

No, only service animals are allowed.

Old Town Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 169 reviews" "
Rating 8 - Good. 43 out of 169 reviews" "
Rating 6 - Okay. 10 out of 169 reviews" "
Rating 4 - Poor. 7 out of 169 reviews" "
Rating 2 - Terrible. 13 out of 169 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking this property in June Expedia sent me an email one week before my reservation stating that Old Town Suites could not honor my reservation. One week before the busiest week in Key West I was left trying to find a new hotel. The property wouldn’t answer the phone or return calls, I had to dispute the charges. Do yourself a favor and book with the Almond Tree Inn across the street.
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was never able to get into the property because I never heard from the property owner. They never responded to multiple phone calls, voicemails or email. I even went to the property several times and never saw anyone. I prepaid, so at this point, I do not have my money back.
Stayed 2 nights in Aug 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon our arrival to the property the smart lock did not work and the door was left wide open and unlocked for anyone to enter. I texted the number that’s listed on the itinerary and let them know that the lock was not working and that the property was open. I was ok with that until more issues came up. The air conditioner can not keep the entire space at a comfortable temperature, the toilet would barely flush and we could not use it l, there was a terrible smell coming from the bathroom, and then there was the main concern which was there was no smoke detector in the unit at all. I texted the property’s number once again and told them I’d be leaving without staying the night immediately. They did not respond until noon the next day, and would not issue me a refund. It is highly unsafe and also illegal for them to not have a working smoke detector in the unit. Please do yourself a favor and DO NOT book with this property.

2/10 Terrible

Tara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
WARNING. Dont Stay here
We checked in at 4pm on July 16 2023, we told them by 4:44 the temperature in the apartment was 85 and sent pictures. We were told it would take 40 min to cool off the whole place. After 1.5 hours they responded saying someone was coming to look at it. At 2.5 hours still no one, and it was getting warmer now 86 degrees. No one came that night we had to go somewhere else, there was 4 of us so we had to rent 2 rooms since there were no more 2 bedroom condos we could find. The Almond Tree Inn next door was extremely accomodating and helped us. They said they get guests from there quite often since the property owners/managers never answer phone call. I texted the manager and told them we needed to know by 1030am if the air would be fixed, if not we had to reserve the Inn rooms again. (We werent going to repack again), no response after texts and phone calls. We ended up rebooking at 1100. At 1230 they said it was fixed. We asked the cleaning crew to check the temps at and they were at 82 still, when they told us it was at 77. That is not a working air conditioner. They sent a pic of the temp and said its hot outside. No sh*t, why wouldnt we want a cool place to sleep then. They told us they would fully refund us immediately but still have NOT. They condo was cute if only the air worked.
Stayed 2 nights in Jul 2023

2/10 Terrible

steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ripped off
Stayed 3 nights in Jun 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and nice. Good size room and big shower. Bed was comfy. Only issue was the door code was not working so we had to wait for housekeeping to give us key and she was late in getting room ready. Also know that parking is very limited. Only 2 spots for 4 rooms. But location could not have been better. Great spot. Would stay there again and I am clean freak.
Stayed 2 nights in May 2023

6/10 Okay

YaFang

Stayed 1 night in Apr 2023

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable place to stay...to fell in love
Stayed 1 night in Apr 2023

10/10 Excellent

ZIQIANG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always fun n in Key West
Awesome unit to stay at while in Key West. A little un nerving waiting until almost last minute to get access code info. Owner should give a little more of a heads up when that information will be given. The unit was absolutely awesome. I hope I can get a reservation back there the next time I head down to Key West.
Stayed 1 night in Jan 2023