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Sheraton Kauai Coconut Beach Resort

4.0 star property
Beachfront hotel with 6 restaurants and health club

Photo gallery for Sheraton Kauai Coconut Beach Resort

View from property
Outdoor pool, pool umbrellas, pool loungers
Banquet hall
On the beach, sun-loungers, beach umbrellas, beach yoga
6 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
The current price is AU$603
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
650 Aleka Loop, Kapaa, HI, 96746
  • Place, Coconut Marketplace
    ‪7 min walk‬
  • Place, Waipouli Beach
    ‪10 min walk‬
  • Place, Lae Nani Beach
    ‪15 min walk‬
  • Airport, Lihue, HI (LIH)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Oceanfront

7.2 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(83 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(71 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Coconut Grove)

Room, 2 Queen Beds (Coconut Grove)

Room, 2 Queen Beds (Coconut Grove)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Oceanfront

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Oceanfront

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Kapaa

A family-friendly stay in Kapaa awaits you at Sheraton Kauai Coconut Beach Resort. Within just a 15-minute stroll, you'll find Coconut Marketplace and Waipouli Beach. Highlights at this beachfront hotel include 6 restaurants, an outdoor swimming pool and a gym. .The coffee shop, First Light Coffee & Bar, is open for breakfast. The Crooked Surf is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. 12454 square feet (1157 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Waipouli hotel, you'll be 13.5 km (8.4 mi) from Nawiliwili Harbor.

What's nearby

  • Coconut Marketplace - 7 min walk - 0.6 km
  • Waipouli Beach - 10 min walk - 0.9 km
  • Lae Nani Beach - 15 min walk - 1.3 km
  • Lydgate Beach - 4 min drive - 2.7 km
  • Smith's Tropical Paradise - 4 min drive - 2.7 km

Getting around

  • Lihue, HI (LIH) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪JoJo’s Shave Ice - ‬7 min walk
  • ‪Waipouli Deli & Restaurant - ‬7 min walk
  • ‪BV's Bourbon & Ale House - ‬8 min walk

About this property

Sheraton Kauai Coconut Beach Resort

Beachfront hotel with 6 restaurants and health club
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Sheraton Kauai Coconut Beach Resort such as an outdoor pool, a children's pool and a 24-hour fitness centre.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee.

This 4-star Kapaa hotel is smoke free.

  • 314 guestrooms or units
  • 4 levels
  • 6 dining venues
  • Conference rooms
  • 12454 sq ft of conference space
  • 1157 sq. m of conference space
  • Built in 1978
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Kauai Coconut Beach Resort offers 314 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

On the beach, beach cabanas, sun-loungers, beach umbrellas
The Royal Sonesta Kaua'i Resort Lihue
  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, 1,061 reviews
The price is AU$674
includes taxes & fees
17 Nov - 18 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20.94 per day)
  • Uncovered valet parking on site (USD 31.41 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 26 for adults and USD 10 to 26 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Daybreak Restaurant
  • Fire Hen, Kauai
  • First Light Coffee & Bar
  • Moa Moa Restaurant
  • The Crooked Surf

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,454 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 1978
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 to 26.00 for adults and USD 10.00 to 26.00 for children
  • Uncovered self-parking fee: USD 20.94 per day
  • Valet parking fee: USD 31.41 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-091-847-0656-02
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is TA-091-847-0656-02. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Kauai
Courtyard Kauai Coconut Beach
Courtyard Marriott Kauai Coconut Beach
Courtyard Marriott Kauai Coconut Beach Hotel
Courtyard Marriott Kauai Coconut Beach Hotel Kapaa
Courtyard Marriott Kauai Coconut Beach Kapaa
Kauai Coconut Beach
Kauai Courtyard
Kauai Marriott Courtyard
Marriott Courtyard Coconut Beach Kauai
Resortquest Kauai Beach Makaiwa
Courtyard By Marriott Kauai At Coconut Beach Kapaa
Courtyard By Marriott Kauai At Coconut Beach Hotel Kapaa
Sheraton Kauai Coconut Kapaa
Sheraton Kauai Coconut Beach Resort Hotel
Sheraton Kauai Coconut Beach Resort Kapaa
Courtyard by Marriott Kauai at Coconut Beach
Sheraton Kauai Coconut Beach Resort Hotel Kapaa

Frequently asked questions

What is the cancellation policy at Sheraton Kauai Coconut Beach Resort?

Sheraton Kauai Coconut Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kauai Coconut Beach Resort?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Kauai Coconut Beach Resort on 10 Nov 2025 start from AU$531.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kauai Coconut Beach Resort?

Yep, Sheraton Kauai Coconut Beach Resort has an uncovered self car park for USD 20.94 per day.

Are there any beaches close to Sheraton Kauai Coconut Beach Resort?

Yep, Sheraton Kauai Coconut Beach Resort is a short 13-minute walk from Waipouli Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Does Sheraton Kauai Coconut Beach Resort have a pool?

Yep, and guests love it! Sheraton Kauai Coconut Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sheraton Kauai Coconut Beach Resort?

Sheraton Kauai Coconut Beach Resort features a health club, an outdoor pool and 1 hot tub.

What makes Sheraton Kauai Coconut Beach Resort a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sheraton Kauai Coconut Beach Resort.

Is Sheraton Kauai Coconut Beach Resort family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Sheraton Kauai Coconut Beach Resort is a hit with families.

Does Sheraton Kauai Coconut Beach Resort serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Kauai Coconut Beach Resort?

No, Sheraton Kauai Coconut Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kauai Coconut Beach Resort?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Kauai Coconut Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Kauai Coconut Beach Resort?

No, only service animals are allowed.

Reviews

Sheraton Kauai Coconut Beach Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 590 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

Reviews

4/10 Poor

Jodette

Liked: Cleanliness
Disliked: Staff & service
You won’t find Aloha spirit here, barely even a smile. Bartender will upsell you $3 on a mai tai without telling you the “local” rum is more. Staff engage is their own convos for you to overhear or wait for them to be done so you can order coffee or ask a question. The welcome lei? The obligation spirit is the only thing that comes with it. Hidden fees. I called and aaked if they had free parking. They said yes. It’s Free” by being included in the resort fee & that fee isn’t on Expedia. What a waste of money.
Stayed 5 nights in Jul 2025

4/10 Poor

Justine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cockroaches in the room and staff at hotel was not friendly at all.
Stayed 5 nights in Jul 2025

6/10 Okay

Nathaniel Johnson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would make the front desk people much nicer and accommodating. They really didnt greet us in a great way and very SLOW service. Maybe they all are on island time. If your working in hospitality you need to be on your A game.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort!

Loved the extra amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Staff was nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Cedrick

Stayed 2 nights in Jul 2025

6/10 Okay

Wesley, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no beach - very rocky. Big undertow. The pool is warm. No problem getting chairs by the pool. The resort shuts down completely by 10pm. No pool, hot tub able to use after 10pm. The food is good. We saw a seal on the sand right outside of our hotel. Staff is friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ribert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just need more like a gift shop or something for those who truely want to take in the property
Stayed 6 nights in Jul 2025

8/10 Good

Michael Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Photo shows the hotel on the Beach. It is. but the ocean here is mostly coral. you can find some sandy areas in the water, but be careful about waves pushing you into coral. Smells good and food is good. usual 15 dollar cocktails. rented bikes and beach chairs could have been in better shape. Deluxe room was like a big cave. a bed, 2 chairs, tv. No homely hotel art. Balcony with an unbalanced table. Pool was usually filled with screaming squealing kids.
Stayed 8 nights in Jul 2025

10/10 Excellent

Debora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation.
Stayed 9 nights in Jul 2025

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sis and I went here for a sister vacation and we absolutely loved it! The pool was amazing. They were right on the water. The only downfall was you couldn’t swim right there because of the riptides. But you were allowed to put your feet in so we did! They put out a BIG connect 4 game, and a corn hole game. They had 2 pool tables and a foozeball table. They also had arcade games. They had an awesome pool restaurant that served at the pool. The people at the resort were so nice. We’d go back.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with family
We had a great time in kauai for our wedding anniversary. Liked the property althoug the restaurants in the hotel were pricey. There was no promotion for the beach chairs, umbrellas, boogie boards....we discovered these on the 4th day of our stay
Stayed 7 nights in Jul 2025

10/10 Excellent

Jeffrey King

Stayed 8 nights in Jul 2025

8/10 Good

Heidi Ann Marcella Tamiko, Kula

Stayed 3 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was amazing keep doing what you’re doing ☺️
Stayed 4 nights in Jul 2025

6/10 Okay

Maria D

Stayed 6 nights in Jul 2025

4/10 Poor

Cameryn

Travelled with partner
Disliked: Cleanliness
I was let down with this hotel. As soon as we arrived, we found a toenail in the bathroom, gunk around the toilet, hair in the drawers, stains on the sheets, dust on numerous places throughout the room, and dirty floors. *** Just to make sure I wasn’t over exaggerating, I took a Clorox wipe to the dirty areas to make sure they were in fact dirty and able to be wiped away clean. And yes, all of the dirt and grime came off easily with a Clorox wipe. Not only were we informed of a $500 hold/deposit (nowhere was the stated online upon booking. It wasn’t an issue, just would’ve been nice to know about), we were also made aware that sheets would only be replaced every three days. For a resort, that is not acceptable, especially being by the beach. Housekeeping did not do much at all and the laundry room was filthy. I’m sure it does not get cleaned because the floors were filthy and there was lint everywhere. The washer also had a mildew smell. The staff was really nice, which was a big plus. However, cleanliness is top-tier for me personally, and this hotel did not meet those standards at all.
Toenail on the bathroom floor.
Dirty floors. This was behind dresser, but everywhere was dirty.
Hair in drawer.
Dirt on dresser. (I wiped away the dirt with a Clorox wipe to see if it was dirt or if it was stained. All the dirt came off with ease!
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and Hospitality

The location is incredible. The hotel is maintained and clean. The hotel Check-in was easy. The hotel employees were helpful. Attended a Luau at the property on my first night. It was very enjoyable.
Stayed 5 nights in Jul 2025

8/10 Good

Irene

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Decent hotel, service is great.

This hotel used to be Courtyard Marriott years ago when I stayed there and it was budget friendly, with few upgrades they are now marketing it as more luxurious Sheraton. The service is great, the rooms are on the smaller side, but overall pretty good.
Stayed 3 nights in Jul 2025

8/10 Good

Kraig

Stayed 6 nights in Jul 2025

10/10 Excellent

Sudhakar

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Right on the beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Stayed 10 nights in Jun 2025

2/10 Terrible

Ken

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rude, overpriced, and the pictures do not represent the hotel
Stayed 4 nights in Jul 2025