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"Really comfortable beds, Day reception staff were not very helpful, look surprised when we asked about transport. Afternoon lady Naomi? was extremely ... " More

By a verified traveller on Mon 23 Sep 2019

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Hotel Description

At Hilton Garden Inn Kauai Wailua Bay, HI you'll be within just a 10-minute stroll of Wailua Beach and Lydgate Beach. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools, and a bar/lounge.

The restaurant, Garden Grille Restaurant, serves Hawaiian cuisine and is open for breakfast and dinner. Mamahune's is the hotel's own bar. Enjoy the gym and pool loungers as well as access to bike rentals. 7000 square feet (650 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM.

Attractions within a 15-minute drive of this Lihue hotel include Nawiliwili Harbor and Nawiliwili Bay.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$429* Per night/room 25 Apr. - 26 Apr.

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cottage, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Kauai Wailua Bay, HI ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Kauai Wailua Bay, HI

Everyone (2) Couples (1)
1 out of 5
Premium prices but missing any nice touches and staff were just going through the motions

Posted by on 13 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Manager Jonathan

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5 out of 5

Posted by on 22 Sep. 2022

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4 out of 5
Really comfortable beds, Day reception staff were not very helpful, look surprised when we asked about transport. Afternoon lady Naomi? was extremely helpful and obliging

Posted by on 23 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Jim Hunsucker, Director of Rooms

Aloha! Mahalo for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations here at Hilton Garden Inn. Our hotel aims to provide a truly unique experience. I apologize for the unwelcoming response at our concierge desk and will address it to the team. We look forward to welcoming you back to our hotel in the future. Mahalo!

3 out of 5
The hotel itself was OK. Really can't fault it in the general sense. However one thing we found disappointing was the room facilities. We booked a room that had a small kitchenette. A microwave, fridge and sink. What was frustrating, is if you decide to eat or have a drink such as a glass of wine in the room, they don't supply any basic items such as crockery, cutlery or drinking glasses. Then a sink is provided however no dish washing liquid and tea towel so you can wash the dishes when you're done. I spoke to the staff on the front desk and all they could offer was some paper cups and plates with plastic cutlery. No way!! We were told if we want wine glasses we would need to ask the bar staff. That's not very good service! The thing is, you don't plan to spend much time in your room, but there is always the occasion when you just decide to eat in, like take away for dinner or something easy and quick for breakfast..you know. There is no room service for food either. I guess we're just used to hotels in Australia supplying these basic items in rooms with kitchenettes. As I said the hotel itself was quite pleasing :)

Posted by on 22 Aug. 2018

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About the Hilton Garden Inn Kauai Wailua Bay, HI

Location 3-5920 Kuhio Hwy, Lihue, HI 96746

Property Features

Hilton Garden Inn Kauai Wailua Bay, HI offers its guests 2 outdoor swimming pools and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Kauai Wailua Bay, HI. Smoking is allowed in designated areas at this Lihue hotel.

  • 216 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2016
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Room Amenities

Hilton Garden Inn Kauai Wailua Bay, HI offers 216 accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. 46-inch LCD televisions come with pay movies. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Garden Grille Restaurant - Overlooking the ocean and pool, this restaurant specializes in Hawaiian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Pavilion Pantry - Onsite café. Open 24 hours. Open daily.

Mamahune's - This bar is located by the pool and specializes in Hawaiian cuisine. Open daily.

Ahi Uila Fire Show - Onsite buffet restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-098-643-7632-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • State tax ID - GE-098-643-7632-01
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 17
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Lending library access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20–45 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloha Aston Beach Hotel
  • Aloha Beach
  • Aloha Beach Hotel
  • Aston Aloha
  • Aston Aloha Beach
  • Hilton Garden Inn Kauai Wailua Bay Lihue
  • Aston Aloha Beach Hotel Kapaa
  • Aston Aloha Beach Kapaa
  • Aston Aloha Hotel
  • Hotel Aston Aloha Beach
  • Aloha Beach Hotel Kauai
  • Aloha Beach Kauai Hotel
  • Aston Aloha Beach Hotel Kauai/Kapaa
  • Aston Aloha Beach Resort
  • Hilton Garden Inn Kauai Hotel
  • Hilton Garden Inn Kauai Wailua Bay
  • Hilton Garden Inn Kauai
  • Hilton Kauai Wailua Bay, Hi
  • Hilton Garden Inn Kauai Wailua Bay
  • Hilton Garden Inn Kauai Wailua Bay, HI Hotel
  • Hilton Garden Inn Kauai Wailua Bay, HI Lihue
  • Hilton Garden Inn Kauai Wailua Bay, HI Hotel Lihue

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.