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Sheraton Kansas City Hotel at Crown Center

4.0 star property

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Meeting facility
Serves breakfast, lunch and dinner
Meeting facility
Serves breakfast, lunch and dinner
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$393
includes taxes & fees
7 Apr - 8 Apr

Explore the area

View map
2345 McGee Street, Kansas City, MO, 64108
  • Place, Crown Center
    ‪1 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min walk‬
  • Place, Hallmark Visitors Center
    ‪6 min walk‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪24 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area

Executive Suite, 1 Bedroom, Corner

8.0 out of 10
Very good
(7 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Kansas City

Sheraton Kansas City Hotel at Crown Center puts you in the heart of Kansas City, within just a 10-minute stroll of Crown Center and Hallmark Visitors Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .Spectators serves barbecue and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 15 meeting rooms and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6:00 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Crown Center District hotel include Liberty Memorial and T-Mobile Center.

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • SEA LIFE Kansas City Aquarium - 3 min walk - 0.3 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • Science City at Union Station - 8 min walk - 0.7 km

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬12 min walk
  • ‪Burnt End BBQ - ‬5 min walk
  • ‪One East Urban Bar + Kitchen - ‬5 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Green Lady Lounge - ‬10 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Sheraton Kansas City Hotel at Crown Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Kansas City Hotel at Crown Center. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 720 guestrooms or units
  • 42 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Kansas City Hotel at Crown Center offers 720 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets. 55-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested.

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Hilton Kansas City Country Club Plaza
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  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,167 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 33.29 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Covered self-parking fee: USD 33.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

What is the cancellation policy at Sheraton Kansas City Hotel at Crown Center?

Sheraton Kansas City Hotel at Crown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kansas City Hotel at Crown Center?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton Kansas City Hotel at Crown Center on 7 Apr 2026 start from AU$393, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kansas City Hotel at Crown Center?

Yep, Sheraton Kansas City Hotel at Crown Center has a covered self car park with in/out privileges for USD 33.00 per day. A self car park is also available, for a fee.

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Sheraton Kansas City Hotel at Crown Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 10:00 PM.

What makes Sheraton Kansas City Hotel at Crown Center a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Kansas City Hotel at Crown Center.

Is Sheraton Kansas City Hotel at Crown Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Kansas City Hotel at Crown Center is a hit with families.

Does Sheraton Kansas City Hotel at Crown Center serve breakfast?

Sure does, full breakfast is on offer daily from 6:00 AM to 11 AM.

Is there a free airport shuttle available at Sheraton Kansas City Hotel at Crown Center?

No, Sheraton Kansas City Hotel at Crown Center does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kansas City Hotel at Crown Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Kansas City Hotel at Crown Center?

Check-in begins at 4:00 PM. Check-out time is noon.

Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Dennis

The staff was fine (except the restaurant/bar). The amenities much less than expected. There was a single restaurant/bar ("spectators"). I am not sure they opened for breakfast. Service was slow. Staff appeared desultory.
Stayed 3 nights in Dec 2025

8/10 Good

Catherine, Slidell

Stayed 3 nights in Dec 2025

10/10 Excellent

Carlethia

Liked: Cleanliness, property conditions & facilities
Spacious clean room and gracious staff. Suggestion: Benches I the LINK for people to rest on as they are tracking to the other hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brad

Stayed 2 nights in Dec 2025

10/10 Excellent

Carrie

Stayed 3 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

4/10 Poor

Dana

Stayed 2 nights in Nov 2025

10/10 Excellent

Cena Elizabeth, Milford

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, very professional staff, clean common areas. Catered food services were great. Loved the Starbucks coffees and Teavana tea selections!
Stayed 3 nights in Nov 2025

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Lobby was beautiful! Room was very comfortable. Staff very friendly!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Boya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Celestina

Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean
Stayed 1 night in Oct 2025

4/10 Poor

GERARD BENEDICT

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with group
Liked: Amenities
Nice location
Stayed 1 night in Oct 2025

8/10 Good

Angelita

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Rooms and conference areas were clean and comfortable. I wish the public restrooms offered toilet seat covers/liners.
Stayed 4 nights in Oct 2025

10/10 Excellent

Afton

Stayed 1 night in Oct 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Chantel

Liked: Cleanliness
We were checked in and hanging out in our room when other guests entered our room. Apparently they checked these guests into our room. An absolute safety issue. The staff’s initial response was to call it a “misunderstanding” and tried to imply it was on us. They back tracked and finally apologized and said they would give us new keys.
Stayed 2 nights in Oct 2025

10/10 Excellent

Audra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for highlighting Chappell Roan in the hotel! It’s such a great feeling to see businesses around KC support the queer community
Stayed 1 night in Oct 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was great, very friendly. Our room had hair left in the tub and around the toilet, which as a bit gross. We were close to shopping, food, & tons of entertainment. The KC Streetcar was close, so we could get downtown easily.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025