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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Hotel with an outdoor pool, steps from Crown Center

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, pool loungers
1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds
Exterior
Lobby
1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
The current price is AU$367
includes taxes & fees
2 July - 3 July

Explore the area

Map
2345 McGee Street, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • LEGOLAND® Discovery Center
    ‪3 min walk‬
  • T-Mobile Center
    ‪19 min walk‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪29 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area

Executive Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Junior Suite, 1 King Bed with Sofa bed, Corner (View) | Living area

Junior Suite, 1 King Bed with Sofa bed, Corner (View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down duvets, pillow-top beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kansas City

Sheraton Kansas City Hotel at Crown Center puts you in the heart of Kansas City, within just a 10-minute stroll of Crown Center and Hallmark Visitors Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .Spectators serves barbecue and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 15 meeting rooms and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6:00 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Crown Center District hotel include Liberty Memorial and T-Mobile Center.

What's nearby

  • Crown Center - 1 min walk - 0.0 km
  • LEGOLAND® Discovery Center - 3 min walk - 0.3 km
  • Hallmark Visitors Center - 6 min walk - 0.6 km
  • Science City at Union Station - 8 min walk - 0.7 km
  • T-Mobile Center - 19 min walk - 1.6 km

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬12 min walk
  • ‪Spectators Sports Bar and Grill - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Burnt End BBQ - ‬7 min walk
  • ‪One East - ‬7 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Hotel with an outdoor pool, steps from Crown Center
Sheraton Kansas City Hotel at Crown Center offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Kansas City Hotel at Crown Center. Parking is available for a fee.

This 4-star Kansas City hotel is smoke free.

  • 720 guestrooms or units
  • 42 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Kansas City Hotel at Crown Center offers 720 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature down duvets. 55-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested.

Languages

English, Spanish

Similar properties

Meeting facility

The Westin Kansas City at Crown Center

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$385
includes taxes & fees
3 July - 4 July
The Westin Kansas City at Crown Center

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 33.29 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Covered self-parking fee: USD 29.00 per day (in/out privileges)
  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

What is the cancellation policy at Sheraton Kansas City Hotel at Crown Center?

Sheraton Kansas City Hotel at Crown Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kansas City Hotel at Crown Center?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Sheraton Kansas City Hotel at Crown Center on 2 July 2025 start from AU$366.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kansas City Hotel at Crown Center?

Yep, Sheraton Kansas City Hotel at Crown Center has a covered self car park with in/out privileges for USD 29.00 per day.

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Sheraton Kansas City Hotel at Crown Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 10:00 PM.

What makes Sheraton Kansas City Hotel at Crown Center a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Kansas City Hotel at Crown Center.

Is Sheraton Kansas City Hotel at Crown Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Kansas City Hotel at Crown Center is a hit with families.

Does Sheraton Kansas City Hotel at Crown Center serve breakfast?

Sure does, full breakfast is on offer daily from 6:00 AM to 11 AM.

Is there a free airport shuttle available at Sheraton Kansas City Hotel at Crown Center?

No, Sheraton Kansas City Hotel at Crown Center does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kansas City Hotel at Crown Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Kansas City Hotel at Crown Center?

Check-in begins at 4:00 PM. Check-out time is noon.

Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easily accessible.
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was helpful and courteous. Room excellent, quite, A very pleasant and positive experience.
Stayed 1 night in Mar 2025

2/10 Terrible

Madina

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Corvanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful. There were a couple of staff that were a little passive aggressive. The room was clean but when we asked for room service they didn't vacuum. It was a busy weekend so the elevators took a while at times. Our stay was mostly positive.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robin

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

False Advertising

First of all the staff were very friendly and helpful. The problem I had was with the room I received was not the pics on the site. For almost $600 per night I was not happy. Lots of noise from other guests and staff. For what’s it’s worth I won’t be booking again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and staffs are friendly and helpful, great city view from 30th floor. Room was clean but the facility is not new. Water pressure is not as high as I experienced in others, the sink was a little bit clogged first day and was fixed later.
Stayed 2 nights in Dec 2024

10/10 Excellent

sara

Stayed 3 nights in Dec 2024

10/10 Excellent

Lusy

Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort

Needed to be better

In the room behind a chair had crumbs and had not been vacuumed. We asked for a late check out. Evidently someone didn’t program things because our key would not work and we got locked out of the room. Also we couldn’t get out of the parking garage. It was extremely expensive during this time and I expected better.
Stayed 2 nights in Dec 2024

6/10 Okay

Mary Anne

Travelled with group
Liked: Cleanliness
We stayed at the Westin last visit to KC. It seemed better. We did not like the fact our room was not cleaned one day and we called to front desk and asked for it to be cleaned. Had to call a second time, then when the attendant came (male) he said the Do Not Disturb sign was on, which we never would have turned that on. He did clean the room and left. That was unexpected. We were surprised at the lack of guests there compared to the Westin. We visited both hotels during our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

lori, Iowa City

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Location nice. More rundown than expected. Check in person seemed like a very unhappy person.
Stayed 1 night in Nov 2024

8/10 Good

Marilyn

Liked: Cleanliness, property conditions & facilities, room comfort

Good and bad!

The hotel was nice, the dining room staff was superb and the food good, the maid made the bed with the fitted sheet on TOP - LOL, but when we checked out, the record showed we had checked out days before we did. We were trying to catch a flight and the front desk couldn’t get it straight and the person got snippy with me. I wasn’t happy!
Stayed 4 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I enjoyed our stay at the hotel. Was close to Legoland and Science City, as well as a lot of other places to shop and eat.
Stayed 1 night in Nov 2024

8/10 Good

Gary

Travelled with partner
Liked: Property conditions & facilities
Loved the skywalks.
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very good. I would have liked a few more options for dining
Stayed 1 night in Nov 2024