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4.1 out of 5

"Could do with a make over especially the bathrooms. Bed comfortable Staff are lovely. " More

By a verified traveller on Mon 20 Jul 2020

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Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

At Hospitality Kalgoorlie, SureStay Collection by Best Western you'll be 2.5 km (1.6 mi) from Western Australian Museum and 2.8 km (1.7 mi) from Hammond Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

TVs with cable channels are featured in all 54 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Additionally, hair dryers, irons/ironing boards, and desks are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:00 AM.

With a stay at this 3.5-star Kalgoorlie hotel, you'll be 4.2 km (2.6 mi) from Digger Daws Oval and 4.8 km (3 mi) from Goldfields War Museum.

Hospitality Kalgoorlie, SureStay Collection by Best Western ratings based on 215 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hospitality Kalgoorlie, SureStay Collection by Best Western

Everyone (136) Couples (47) Business (3) Family (23)
5 out of 5

Posted by on 31 Aug. 2020

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Comment from Hotel Management

31 Aug. 2020 by Hayden

Wow! Thanks so much for rating us 5/5

4 out of 5
Could do with a make over especially the bathrooms. Bed comfortable Staff are lovely.

Posted by on 20 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by dog

Thankyou for your review good to hear you had a comfortable sleep and were looked after.

5 out of 5

Posted by on 12 Jul. 2020

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Comment from Hotel Management

18 Jul. 2020 by dog

Thankyou

3 out of 5
.The property is close to the town centre It has a pool

Posted by on 18 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by hello

Thankyou for taking the time to give us your review. Hopefully see you again soon.

4 out of 5

Posted by on 27 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Hayden

Thanks so much for your 4/5 star review :)

3 out of 5
The facility was to accommodate 5 people, and was very spacious, but I didn’t like the only toilet in the bathroom.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by bob

Thankyou for your feedback.

5 out of 5
Have stayed here before and will again good location 👍

Posted by on 11 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Dog

Thank you so much for your review glad you enjoyed your stay again. Hope to see you soon.

2 out of 5
Customer service needs to improve and smile and saying sorry goes a long way.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by dog

Sorry for this we will check in to it and hopefully improve this.

4 out of 5

Posted by on 14 Nov. 2019

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Comment from Hotel Management

16 Nov. 2019 by dog

Thankyou for your feedback. Hope to see you again.

3 out of 5

Posted by on 3 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Hayden

Thanks for your review. We hope you had a great time.

About the Hospitality Kalgoorlie, SureStay Collection by Best Western

Location 560 Hannan Street, Kalgoorlie, WA 6430

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hospitality Kalgoorlie, SureStay Collection by Best Western also features an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3.5-star Kalgoorlie hotel is smoke free.

  • 54 guestrooms or units
  • 2 levels
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kalgoorlie - Boulder, WA (KGI) (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Hospitality Kalgoorlie, SureStay Collection by Best Western offers 54 accommodations with minibars and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kalgoorlie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

Hospitality Kalgoorlie, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 16 and AUD 26 for adults, AUD 8 and AUD 12.50 for children (approximately)
  • Rollaway bed fee: AUD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.79 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hospitality Inn Kalgoorlie
  • Best Western Hospitality Kalgoorlie
  • Best Western Kalgoorlie
  • Hospitality Inn Kalgoorlie
  • Kalgoorlie Best Western
  • SureStay Collection Best Western Hospitality Kalgoorlie Motel
  • SureStay Collection Best Western Hospitality Kalgoorlie
  • Motel SureStay Collection by Best Western Hospitality Kalgoorlie
  • SureStay Collection by Best Western Hospitality Kalgoorlie
  • SureStay Collection Best Western Hospitality Motel
  • SureStay Collection Best Western Hospitality
  • Best Western Hospitality Inn Kalgoorlie
  • Best Hospitality Kalgoorlie
  • Hospitality Kalgoorlie SureStay Collection by Best Western

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.