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"An automatic pancake machine!! This place not only gives you a FREE continental breakfast but they have an automatic pancake maker. This was the perfe
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At Hospitality Kalgoorlie, SureStay Collection by Best Western you'll be 2 km (1.2 mi) from School of Mines Mineral Museum and 2.3 km (1.4 mi) from Goldfields Arts Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.
The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:00 AM.
With a stay at this 3.5-star Kalgoorlie hotel, you'll be 2.5 km (1.6 mi) from Western Australian Museum and 2.6 km (1.6 mi) from Karlkurla Park.
Hospitality Kalgoorlie, SureStay Collection by Best Western ratings based on 271 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Hospitality Kalgoorlie, SureStay Collection by Best Western
Everyone (159)Couples (65)Business (3)Family (29)
2 out of 5
I am not expecting the ritz. The 1st room & had to change due to aur con not working or remote. 2nd room I had someone elses boogie wipped on wall near bed head, dirty spray marks on main living area mirror, air con so loud, bed ubder window curtains above it full of cob webs & spiders, shower was clogged up & hardly any water coming out & when it did it was high presure it hurt on body, you walked around on carpet & got dirty red feet.
Reception was more interested in her mobile phone that customer servise.
Will not be going back there or recommending it to anyone. Disgusting
Posted by Kelly on 8 Apr. 2024
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Comment from Hotel Management
10 Apr. 2024
by Amanda H
Hi Kelly - this is disappointing and your concerns have been addressed with the relevant team members. It is unusual to have these issues - and we sincerely apologise that we did not meet you needs and expectations - we appreciate the feedback so we may investigate and improve. Most of our reviews are great - particularly regarding cleanliness - so this is certainly of concern. We wish you safe and happy travels ahead.
5 out of 5
An automatic pancake machine!! This place not only gives you a FREE continental breakfast but they have an automatic pancake maker. This was the perfect place to finish our two week trip around southern WA. Highly recommend
Posted by Catherine on 24 Mar. 2024
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Comment from Hotel Management
25 Mar. 2024
by Amanda H
Thanks for the great rating Catherine! We love that pancake maker too! Thank you for staying with us whilst in town - we hope you have some wonderful memories of southern WA to take home with you.
1 out of 5
Posted by Taila on 8 Mar. 2024
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Comment from Hotel Management
2 Apr. 2024
by Amanda H
Hi Talia - it appears we did not meet your expectations. Please feel free to reach out to discuss your concerns.
5 out of 5
Friendly staff
Posted by Sarah on 1 Mar. 2024
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Comment from Hotel Management
5 Mar. 2024
by Amanda H
Cheers Sarah! Thank you for your positive rating and kind review - we are very pleased you enjoyed our hospitality!
3 out of 5
Good value for money, particularly as breakfast included in the tariff. Location is a long way out of town centre, not walkable. Fair amount of traffic noise at night, shower leaked, musty smell. However room was clean and bed was comfortable so good cheaper option for Kal.
Posted by Nedra on 15 Feb. 2024
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Comment from Hotel Management
15 Feb. 2024
by Amanda H
Hi Nedra - we are pleased you chose to stay with us whilst in town - great to hear you found us to be good value and clean and comfortable. The rooms at the rear are a bit quieter - so sorry you had noise issues. We will certainly investigate the shower leaking and musty smell issue. Wishing you safe travels ahead.
2 out of 5
Posted by Andrew on 12 Feb. 2024
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Comment from Hotel Management
21 Mar. 2024
by Amanda H
Hi Andrew - it seems we did not quite meet your expectations and something was not right. Please reach out directly should you wish to discuss with our Manager so we can understand your concerns. So sorry. We wish you safe and happy travels ahead.
1 out of 5
Power outage in the area and the hotel didn’t let us know before we travelled there, so no lights or power on a 40 degree day. Told us to leave windows open but sign on door said not too, had someone come in the pool area hunting for cigarette butts and people lurking in the car park at night.
Posted by Brad on 24 Jan. 2024
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Comment from Hotel Management
29 Jan. 2024
by Amanda H
Hello Brad - so sorry about the power outage which unfortunately we were not made aware of early enough. We do have security checks and cameras to assist should there be unfortunate issues with non-guests in the premises. We apologise that you did not have a great stay with us due to these concerns. We wish you safe and happy travels ahead.
4 out of 5
Everything was great except the air conditioner did not circulate the cool air around very good in our room as it was set back in a little alcove from the sleeping area. The bed was comfortable and the pool was very inviting. Suggest perhaps and extra set of towels for pool use.
Posted by Debrah on 19 Jan. 2024
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Comment from Hotel Management
23 Jan. 2024
by Hayden
Thanks so much Debrah. We have passed your comments on to the Management Team for future improvement of our services.
5 out of 5
Thoroughly enjoyed our 2nights, and because we were there in Kalgoorlie for a birthday and they helped us out by holding the birthday cakes x 2 in their kitchen fridge.
Posted by Dave on 27 Nov. 2023
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Comment from Hotel Management
29 Nov. 2023
by Hayden
Thanks Dave. We are delighted that you had a great time with us.
5 out of 5
Back Rooms were nice and quiet. Easy Parking in front of your room. Nice and easy to get in and out of. Convenient location slightly out of the hustle and Bussel of the town centre.
Posted by Daniel on 20 Oct. 2023
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Comment from Hotel Management
20 Oct. 2023
by Hayden
Thanks Daniel. We are delighted that you found the room clean and quiet. Hope to see you again.
About the Hospitality Kalgoorlie, SureStay Collection by Best Western
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hospitality Kalgoorlie, SureStay Collection by Best Western. Self parking is free. This 3.5-star Kalgoorlie hotel is smoke free.
54 guestrooms or units
2 levels
Built in 1972
Poolside lounge chairs
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
BBQ grill(s)
Newspapers in lobby (free)
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Hospitality Kalgoorlie, SureStay Collection by Best Western offers 54 accommodations with minibars and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kalgoorlie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
Television
Cable channels
Refrigerator
Coffee maker
Shower
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Hospitality Kalgoorlie, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 9:00 PM
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 9:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
No rollaway/extra beds available
No lifts
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Front desk opens daily at 7:00 AM
Front desk closes daily at 9:00 PM
Debit cards
Staffed front desk
Smoke detector
Children stay free - maximum age 12
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately AUD 16–26 for adults, and AUD 8–12.50 for children
Credit card charges are subject to a surcharge of 1.68 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Best Western Hospitality Inn Kalgoorlie
Best Western Hospitality Kalgoorlie
Best Western Kalgoorlie
Hospitality Inn Kalgoorlie
Kalgoorlie Best Western
SureStay Collection Best Western Hospitality Kalgoorlie Motel
SureStay Collection Best Western Hospitality Kalgoorlie
Motel SureStay Collection by Best Western Hospitality Kalgoorlie
SureStay Collection by Best Western Hospitality Kalgoorlie
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Kalgoorlie
Best Hospitality Kalgoorlie
Hospitality Kalgoorlie SureStay Collection by Best Western
You should know
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Hospitality Kalgoorlie, SureStay Collection by Best Western offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Hospitality Kalgoorlie, SureStay Collection by Best Western has a free self car park.
Hospitality Kalgoorlie, SureStay Collection by Best Western has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.
You bet! With amenities like laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise Hospitality Kalgoorlie, SureStay Collection by Best Western is a hit with families.
Yeah, continental brekkie is offered daily between 7:00 AM and 9:00 AM.
No, Hospitality Kalgoorlie, SureStay Collection by Best Western does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
