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4.1 out of 5

"While it was conveniently located, I was concerned with security of parking in front units. The staff was very friendly but could have made the room u ... " More

By a verified traveller on Mon 03 Oct 2022

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Hotel Description

At Hospitality Kalgoorlie, SureStay Collection by Best Western you'll be 2 km (1.2 mi) from School of Mines Mineral Museum and 2.3 km (1.4 mi) from Goldfields Arts Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, barbecue grills, and dry cleaning/laundry services. Additionally, you'll find a seasonal outdoor swimming pool and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:00 AM.

With a stay at this 3.5-star Kalgoorlie hotel, you'll be 2.5 km (1.6 mi) from Western Australian Museum and 2.6 km (1.6 mi) from Karlkurla Park.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$159* Per night/room 2 Dec. - 3 Dec.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hospitality Kalgoorlie, SureStay Collection by Best Western ratings based on 237 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hospitality Kalgoorlie, SureStay Collection by Best Western

Everyone (145) Couples (54) Business (3) Family (26)
4 out of 5
While it was conveniently located, I was concerned with security of parking in front units. The staff was very friendly but could have made the room up on the second day.

Posted by on 3 Oct. 2022

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Comment from Hotel Management

7 Oct. 2022 by Hayden

Thanks Robyn. We are delighted that you found the accommodation to be conveniently located.

4 out of 5
The only place I stay when I'm in Kalgoorlie! Love the friendliness of the staff and the cleanliness of the rooms. Water pressure in the shower is amazing!!! Would be great if onsite restaurant had a bit more of a menu selection.

Posted by on 24 Jul. 2022

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Comment from Hotel Management

25 Jul. 2022 by Hayden

Thanks Joanne. We are delighted you love the water pressure in the shower!

5 out of 5
My first option in Kalgoorlie. There may be better places but none more convenient, easy and friendly. Good breakfast and a beer and good food in the restaurant to end the day. What more do you need? Oh, there is a pool too.

Posted by , from Merredin on 24 May 2022

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Comment from Hotel Management

13 Jun. 2022 by Hayden

Thanks David. We are delighted you enjoyed your breakfast and the pool during your stay with us.

4 out of 5
Being expected to cook my own toast when paying for a cooked breakfast has ensured I will never return

Posted by on 21 May 2022

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Comment from Hotel Management

13 Jun. 2022 by Hayden

Hi Melinda, We are so disappointed to hear that you will not be returning to see us again. Your feedback has been passed on to the management team.

3 out of 5
Room not serviced daily as per information provided in room. No mini bar, as indicated in room information. Could not provide an ice tray, but did offer to provide if I went to reception. 2 of 3 times I went to reception during the day - "back in 30 minutes". I appreciate staff shortages may have been in place but it would have been nice to have been advised of this before we found the service wanting. Staff appeared to be doing the best they could.

Posted by on 19 Apr. 2022

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Comment from Hotel Management

2 May 2022 by Hayden

Thanks for your feedback Chris. Your feedback is important to us and we will address these issues ASAP.

5 out of 5
The room was lovely. Clean crisp sheets and it smelt lovely. Around outside could do with a clean up just long grass etc. Pool area is a bit dated but clean and functioning. Definitely recommend this place for a budget friendly stay

Posted by on 8 Mar. 2022

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Comment from Hotel Management

10 Mar. 2022 by Hayden

Thanks so much Antionette. We are delighted that you enjoyed your stay with us.

3 out of 5
Stayed here a number of times. Very convenient, clean and good staff. Bit disappointed with meals at dinner this time. Otherwise all good!

Posted by , from Merredin on 13 Feb. 2022

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Comment from Hotel Management

13 Feb. 2022 by Leah

Hello David, Good day. Thank you for your patronage. I will definitely inform the Chef about your comment. I did check with my staff and they told me that you did not complain to them about the meals. I can see here that you had dinner with us for 4 times. We would appreciate next time to inform us right away so we can rectify the problem. Hope next time you visit us you will be satisfied with the meals that you'll order. See you soon. :)

5 out of 5

Posted by on 24 Jan. 2022

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4 out of 5

Posted by on 18 Jan. 2022

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5 out of 5
Great place to say when you visit Kalgoorlie. Along the main street but very reasonable price.

Posted by on 5 Jan. 2022

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Comment from Hotel Management

9 Jan. 2022 by Hayden

Thanks for your feedback Kiat! We are delighted you enjoyed your time with us.

About the Hospitality Kalgoorlie, SureStay Collection by Best Western

Location 560 Hannan Street, Kalgoorlie, WA 6430

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hospitality Kalgoorlie, SureStay Collection by Best Western. Self parking is free. This 3.5-star Kalgoorlie hotel is smoke free.

  • 54 guestrooms or units
  • 2 levels
  • Built in 1972
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hospitality Kalgoorlie, SureStay Collection by Best Western offers 54 accommodations with minibars and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Kalgoorlie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

Hospitality Kalgoorlie, SureStay Collection by Best Western has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 16 and AUD 26 for adults, AUD 8 and AUD 12.50 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.71 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hospitality Inn Kalgoorlie
  • Best Western Hospitality Kalgoorlie
  • Best Western Kalgoorlie
  • Hospitality Inn Kalgoorlie
  • Kalgoorlie Best Western
  • SureStay Collection Best Western Hospitality Kalgoorlie Motel
  • SureStay Collection Best Western Hospitality Kalgoorlie
  • Motel SureStay Collection by Best Western Hospitality Kalgoorlie
  • SureStay Collection by Best Western Hospitality Kalgoorlie
  • SureStay Collection Best Western Hospitality Motel
  • SureStay Collection Best Western Hospitality
  • Best Western Hospitality Inn Kalgoorlie
  • Best Hospitality Kalgoorlie
  • Hospitality Kalgoorlie SureStay Collection by Best Western

You should know

  • The seasonal pool will open May 01 and close November 30.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.