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CIQ HOTEL at Jalan Trus

3.0 star property
Hotel with a 24-hour front desk, in the vicinity of Singapore Turf Club

Photo gallery for CIQ HOTEL at Jalan Trus

In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Interior
Exterior
Interior

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
86 jalan trus, Johor Bahru, johor, 80000
  • Johor Bahru City Square
    ‪2 min walk‬
  • Komtar JBCC
    ‪2 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪5 min walk‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
In-room safe
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Family Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Family Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
In-room safe
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
In-room safe
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Johor Bahru

CIQ HOTEL at Jalan Trus puts you in the centre of Johor Bahru, 10.3 km (6.4 mi) from Singapore Turf Club and 11.1 km (6.9 mi) from Night Safari. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include a snack bar/deli and a reception hall. There's also the convenience of limited parking. .Places within a 15-minute drive of this 3-property class Central District hotel include River Safari and Singapore Zoo.

What's nearby

  • Johor Bahru City Square - 2 min walk - 0.2 km
  • Komtar JBCC - 2 min walk - 0.2 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 5 min walk - 0.5 km
  • R&F Mall - 8 min walk - 0.8 km
  • KSL City Mall - 4 min drive - 3.8 km

Getting around

  • JB Sentral - 4 min walk
  • Kranji Station - 8 min drive
  • Singapore (XSP-Seletar) - 32 min drive

Restaurants

  • ‪Din Tai Fung 鼎泰丰 - ‬2 min walk
  • ‪Ak Noodles House 阿坤西刀鱼丸 - ‬1 min walk
  • ‪Lepak Corner - ‬2 min walk
  • ‪有間麺館 Go Noodle House - ‬2 min walk
  • ‪Thai Express - ‬5 min walk

About this property

CIQ HOTEL at Jalan Trus

Hotel with a 24-hour front desk, in the vicinity of Singapore Turf Club
There's a snack bar/deli on site. WiFi is free in public spaces.

This 3-star Johor Bahru hotel is smoke free.

  • 40 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
CIQ HOTEL at Jalan Trus offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Johor Bahru hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Touch 'n Go eWallet and DuitNow
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards, cash, mobile payments, Touch 'n Go eWallet and DuitNow. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

CIQ HOTEL Jalan Trus Johor Bahru
CIQ HOTEL Jalan Trus
CIQ Jalan Trus
CIQ HOTEL at Jalan Trus Hotel
CIQ HOTEL at Jalan Trus Johor Bahru
CIQ HOTEL at Jalan Trus Hotel Johor Bahru

Frequently asked questions

What is the cancellation policy at CIQ HOTEL at Jalan Trus?

CIQ HOTEL at Jalan Trus offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at CIQ HOTEL at Jalan Trus?

Onsite parking is limited.

Is there a free airport shuttle available at CIQ HOTEL at Jalan Trus?

No, CIQ HOTEL at Jalan Trus does not offer an airport shuttle service.

What time are check-in & check-out at CIQ HOTEL at Jalan Trus?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at CIQ HOTEL at Jalan Trus?

No, pets are not allowed.

CIQ HOTEL at Jalan Trus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 83 reviews
Rating 8 - Good. 32 out of 83 reviews
Rating 6 - Okay. 14 out of 83 reviews
Rating 4 - Poor. 9 out of 83 reviews
Rating 2 - Terrible. 4 out of 83 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Yi Yang Clive

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
this was a bad experience for us. Towels were stained, hallways were noisy and air conditioning was cranky and loud. When requesting for additional blankets (which costs extra) they didn’t even have any. I wouldn’t return to this hotel. And for the price being charged, it’s a bad deal. I would pay the extra bit more to stay in a place with less disturbances, inconveniences and is cleaner.
Stayed 1 night in Dec 2024

8/10 Good

Salbiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . Shopping malls are nearby . Customer service are friendly. We supposed to check in at 3 and we came at 2.15 and we need to pay $10 RM (no receipt)for early check in. Plus deposit of $100RM(given receipt ). $100RM will be returned upon check out.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Convenient but occasional noises

Next to a road. Will get occasional motor bikes' noises.
Stayed 1 night in Nov 2024

6/10 Okay

KA FU

Worth for the Price

Value for money. Everything is simple ! Suitable for one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Olsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

ABDUL RAHIM

Travelled with family
Liked: Cleanliness, property conditions & facilities
No iron. No hair dryer
Stayed 1 night in Apr 2024

4/10 Poor

Chung Shii

Disliked: Cleanliness, property conditions & facilities, room comfort

Room cleanliness is below standard

Cleanliness and smell of the room are the main issue of this hotel. There are smoke smell in the room. There are lots of stains on the wall. Bedsheet has yellow stain and so I slept on top of mattress. Early check in at 1 pm requires customer to per 10 dollars per hours . In other hotel, they allow checking in after 1 pm without any cost . Adding all these up, I prefer the I use that additional money spent to book a better hotel ! My first and will be my last time here .
Stayed 1 night in Feb 2024

6/10 Okay

Hui Hui

Travelled with family
A decent budget hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chern Kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. Room is clean and quiet. Hotel is well located and within walking distance to City Square and many eatery spots. Easy to take a grab to other parts to!
Stayed 3 nights in Dec 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Bee Lian

Travelled with family
Liked: Staff & service
good - location convenient to shopping and eatery not so good - given room near the lobby, too noisy, ppl talking loudly middle of the night, result in not so good sleep:(
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

play eat shop & sleep

convenience to eat and shop
Stayed 1 night in Jul 2023

10/10 Excellent

Wen Bin Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a value accommodation. It has 24 front desk. Room was neat and tidy. This property has a water cooler which is quite good. Remember that you get what you paid for, and this is value for money. Feels like a safe place to rest at night.

8/10 Good

Tey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Bed and pillows are comfortable. However, room is rather small.
Stayed 1 night in Mar 2023

10/10 Excellent

Soon

Stayed 1 night in Dec 2022

8/10 Good

Aneez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable hotel in center of Johor Bahru
Stayed 1 night in Oct 2022

10/10 Excellent

CHENG

Stayed 1 night in Aug 2022

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Shu Ling

Business traveller
Stayed 1 night in Apr 2021

10/10 Excellent

Yew, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went thru a smooth checkin process assist by Mr Muhammad. The cleanliness is super nice. Recommended hotel
Stayed 1 night in Dec 2020

6/10 Okay

Vivien

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

james casey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy - all rooms open to atrium which is like a concrete well from lobby to top floor. All noises from any level of the hotel carry to every floor. Noisy both morning and night. There also seems to be a disco next door. Booming bass rhythm continues to 3 am on both Friday and Saturday nights. Windowless room was very small, very basic, somewhat damp and musty. They tried to put me in a windowless room in the basement of the hotel, but quickly agreed to move me to the 2nd floor when I protested
Stayed 2 nights in Nov 2019

10/10 Excellent

Kin Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to JB Sentral. Properly maintained.
Stayed 1 night in Oct 2019

8/10 Good

Wenyi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and allows late check out. Near City Square mall, very accessible!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi gets disconnected too frequently room a bit small though
Stayed 2 nights in Oct 2019