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3.7 out of 5

"Brilliant position. Brilliant amenities. Brilliant staff. Would not hesitate to recommend this hotel. Thank you. Flank Australia " More

By a verified traveller on Thu 28 Nov 2019

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Hotel Description

Berjaya Waterfront Hotel places you in the heart of Johor Bahru, connected to the convention center and 3.1 km (1.9 mi) from Johor Bahru City Square. Highlights at this family-friendly hotel include 4 restaurants, an outdoor swimming pool, and a nightclub.

All 390 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Additionally, free bottled water, safes, and hair dryers are available.

A day of pampering can include massages and body scrubs. The restaurant, Salt and Pepper Cafe, serves local and international cuisine and is open for breakfast, lunch, and dinner. Palm Lounge is the hotel's own pub. Enjoy the health club and kids' swimming pool. Conference space, a business center, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Central District hotel, you'll be 3.8 km (2.4 mi) from KSL City Mall and 3.1 km (1.9 mi) from Komtar JBCC.

Suite Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Berjaya Waterfront Hotel ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Berjaya Waterfront Hotel

Everyone (4) Couples (2) Family (5)
5 out of 5
Brilliant position. Brilliant amenities. Brilliant staff. Would not hesitate to recommend this hotel. Thank you. Flank Australia

Posted by on 28 Nov. 2019

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2 out of 5

Poorly maintained

On checkin double bed was not provided. Bathroom was full of leaked water. Hand showers did not work. This hotel needs real maintenance. In our two nights stay they could not fix one shower. Very unprofessional.

Posted by , from sydney on 31 Jan. 2018

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3 out of 5

Wonderful hotel in its day.

Pros: Staff, bed, breakfast.
Location: Location not good. Always have to go by taxi.
The hotel has been let go. Wonderful old building. Bed very comfortable. Room never cleaned until late in the day. We were always back by then so declined. Bathroom, shower leaked around top of bath and flooded floor. Because smoking is allowed in hotel it wafted up stairs all the time.

Posted by , from Perth on 12 Aug. 2015

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4 out of 5
Location: Good views, Close to the city
Facilities: Nice ; Value: Affordable; Service: Courteous; Cleanliness: Neat, Building is old; renovati; Food isn't great, but there are many nearby places to eat anyway!

Posted by , from Singapore on 29 Jan. 2015

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4 out of 5
Pros: Breakfast, views
Cons: Cigarette smell; room swipe cards not working
Location: Good views
Facilities: Everyday; Value: Affordable; Service: Professional, Courteous; Cleanliness: Spick and span;

Posted by , from Australia - WA - Perth on 19 Jan. 2014

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4 out of 5
Pros: Corner suite; great breakfast choice; lovely staff; view over Singapore; shop downstairs for essentials + duty free; clubs & bars if you wish to drink
Cons: Cigarette smell; room swipe cards not working (don't put next to mobile phone would have been great tip from staff on 1st day); pool looked yukky
Location: Nice position, Reasonable access, Clubbing
Facilities: Above average; Value: Acceptable price; Service: Flawless; Cleanliness: Pleasant, Except Cigarette Smell!; Shop in JB for better prices; parking across from hotel is cheap; very busy Sat night + every night could hear singer on 5th floor from 15th floor

Posted by , from Australia - WA - Perth on 7 Jan. 2014

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4 out of 5
Pros: Reasonable pricing and duty free shopping
Cons: Seedy location, not very clean

Posted by , from Australia - WA - Fremantle on 10 Feb. 2013

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3 out of 5
Pros: Very close to woodland
Cons: Bad breakfast, old interior at room, hotel security too strict
Location: Uninspiring
Facilities: Old; Value: Average price; Service: Friendly; Cleanliness: Clean; price for taxi (must follow hotel's fare)

Posted by , from Indonesia on 31 Dec. 2012

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5 out of 5
Pros: Best scenery
Cons: Insufficient of non smoking room

Posted by , from Singapore on 22 Aug. 2012

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4 out of 5
Pros: Nice and comfortable rooms
Cons: Reception mixed up my room. Was locked up twice. Reception booked someone else to my room when I'm still in the room.
Location: very close to Singapore
Facilities: Typical, Not much varietes; Value: Affordable, spacious room; Service: Sufficient, Polite; Cleanliness: Pleasant; I love the nearby seafood restaurant which is only 5 mins walk. Price is very reasonable and good taste too.

Posted by , from Singapore on 24 Jun. 2012

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Property Features

Berjaya Waterfront Hotel offers its guests an outdoor pool, a health club, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A nightclub, spa services, and tour/ticket assistance are also featured at the family-friendly Berjaya Waterfront Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Johor Bahru hotel.

  • 1 building
  • 390 guestrooms or units
  • 16 levels
  • 4 dining venues
  • Built in 1997
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Johor Bahru (JHB-Senai Intl.) (32.4 km / 20.1 mi)
  • Train station: JB Sentral (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Berjaya Waterfront Hotel offers 390 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Salt and Pepper Cafe - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Palm Lounge - This restaurant specializes in Malaysian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Coffee Bar - This lobby lounge specializes in Malaysian cuisine and serves light fare only. Open daily.

The Club - This sports bar specializes in Malaysian cuisine and serves light fare only. Happy hour is offered. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Please note - Complimentary early check-in is available (subject to room availability).

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 50.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Berjaya Waterfront Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 200 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berjaya Hotel Johor Bahru
  • Berjaya Hotel Waterfront
  • Berjaya Johor Bahru
  • Berjaya Waterfront
  • Berjaya Waterfront Hotel
  • Berjaya Waterfront Hotel Johor Bahru
  • Berjaya Waterfront Johor Bahru
  • Hotel Waterfront Johor Bahru
  • Johor Bahru Berjaya Waterfront
  • Johor Bahru Waterfront
  • Berjaya Waterfront Hotel Hotel
  • Berjaya Waterfront Hotel Johor Bahru
  • Berjaya Waterfront Hotel Hotel Johor Bahru

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.