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Austin Park Hotel

3.0 star property
Hotel with free parking, a quick walk to Austin Heights Water & Adventure Park

Photo gallery for Austin Park Hotel

In-room safe, desk, soundproofing, iron/ironing board
Deluxe Quadruple Room
Basic Shared Dormitory | Bathroom
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
The current price is AU$68
includes taxes & fees
5 May - 6 May

Explore the area

Map
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100
  • Austin Heights Water & Adventure Park
    ‪3 min walk‬
  • AEON Tebrau City
    ‪4 min drive‬
  • KSL City Mall
    ‪11 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪36 min drive‬

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Bidet
  • 3 sq m
  • Sleeps 8
  • 8 Single Bunk Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Bidet
  • 1.9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Hairdryer
Private bathroom
Rainfall showerhead
Bidet
  • 35 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room 2 Single bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 2 King Beds

View all photos for Octagon Bunk

In-room safe, desk, soundproofing, iron/ironing board

Octagon Bunk

  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Two Bedrooms Suite

Bathroom

Executive Two Bedrooms Suite

  • Sleeps 6
  • 3 King Beds

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About the area

Johor Bahru

At Austin Park Hotel you'll be 0.2 km (0.1 mi) from Austin Heights Water & Adventure Park and 3.1 km (1.9 mi) from AEON Tebrau City. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .You can enjoy Smart televisions with digital channels, and all 108 soundproofed rooms feature free WiFi, coffee/tea makers and free bottled water. Nice touches include rainfall showerheads and free toiletries. Fridges, safes and hairdryers are also available. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli and laundry facilities. .Places within a 15-minute drive of this 3-property class Johor Bahru hotel include KSL City Mall and Komtar JBCC.

What's nearby

  • Austin Heights Water & Adventure Park - 3 min walk - 0.3 km
  • Hospital Sultan Ismail - 4 min drive - 3.1 km
  • AEON Tebrau City - 4 min drive - 3.5 km
  • Toppen Shopping Centre - 5 min drive - 3.9 km
  • KSL City Mall - 11 min drive - 12.1 km

Getting around

  • Kempas Baru Station - 12 min drive
  • Senai International Airport (JHB) - 36 min drive

Restaurants

  • ‪Sushi Zento 膳户 Austin Heights - ‬2 min walk
  • ‪宽窄巷子 成都串串香Kuanzhai Alley - ‬1 min walk
  • ‪High School Kopitiam 初中一校 - ‬3 min walk
  • ‪新煌亭泡饭小菜 SUN GOURMET KITCHEN - ‬2 min walk
  • ‪Restoran Kassim - ‬2 min walk

About this property

Austin Park Hotel

Hotel with free parking, a quick walk to Austin Heights Water & Adventure Park
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A business centre and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Austin Park Hotel. Self parking is free.

This 3-star Johor Bahru hotel is smoke free.

  • 108 guestrooms or units
  • 5 levels
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Austin Park Hotel offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Park Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Austin Park Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Frequently asked questions

What is the cancellation policy at Austin Park Hotel?

Austin Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Austin Park Hotel?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Austin Park Hotel on 5 May 2025 start from AU$67.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Austin Park Hotel?

Yep, Austin Park Hotel has a free self car park.

Are there any beaches close to Austin Park Hotel?

The closest beach to Austin Park Hotel is Country Garden (12.4 km).

Does Austin Park Hotel have a waterslide?

No, there is no waterslide at Austin Park Hotel, but Austin Heights Water & Adventure Park is a short 3-minute walk away.

Is there a free airport shuttle available at Austin Park Hotel?

No, Austin Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Austin Park Hotel?

Yep, you can grab a meal at Austin Park Hotel's onsite restaurant.

What time are check-in & check-out at Austin Park Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Austin Park Hotel?

No, pets and service animals are not allowed.

Austin Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 126 reviews
Rating 8 - Good. 41 out of 126 reviews
Rating 6 - Okay. 13 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 6 out of 126 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Lots of dining options around the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Family trip. The room is modern, big and clean. The place is bright and safe. We enjoyed the food nearby. Great place for family bonding.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Maintenance of the hotel sucks! Heater in the room was faulty and we found out when we are back after supper. After informing the hotel, the maintenance staff came after over 20 mins and he asked why we never inform early so that hotel can change a room for us. He then asked if we want to change a room at 1am or he will try to repair and see if the heater works. We did not want to go through the hassle of room changing so he tried to repair yet the problem was not fixed. End up we had to shower with cold water. We informed the front desk about faulty heater with no hot water for shower during check out and gotten the same response that we did not inform early so that they can offer room change. We told the front desk that the maintenance staff asked if we want to change the room but we did not want to. We just want to inform them that the heater is faulty and they started to repeat that we did not inform early. Can you believe that we did not even receive a "sorry" as apology for the poor maintanence?
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very clean but bad sewage smell and very loud AC

Stayed 2 nights in Dec 2024

10/10 Excellent

Hui Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, big beds. Friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Austin

Room was big and clean. Aircon is powerful and cold. Overall a good night stay for the family.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Ok stay.. still worth it

Used to stay in deluxe room. 1st time in std room.. furniture edges dmg quote a fair bit Toilet paper not enough.. 100RM deposit required. Paid by credit card still waiting refund after EOD Has heat function if aircon too cold Quiet side which is great
Stayed 1 night in Nov 2024

10/10 Excellent

Chye Teck

Stayed 1 night in Oct 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Han Wei Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yuk King

Stayed 1 night in Sep 2024

6/10 Okay

Jasmine

Travelled with group
Room and overall is ok. But staff forgot to return me my passport after collecting the deposit and etc. Was so afraid I lost it when I realized and when return to counter they put it right on top of the counter table which is so dangerous !
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pls ensure guests are able to watch CNA (channel news asia) in yr TV program. This particular channel always freezes when we ‘channel surf’. Thru out all our previous stays, without fail, we have consistently given our feedback to your team duriing check out about not being able to access CNA, which I believe is supposed to be part of the listed channels for all your in- house guests’. I am beginning to wonder if this is going to be the norm since nothing has been done till date. Appreciate if the relevant departmentI could comment on this matter. Awaiting your prompt response, or at your most convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great except the cold congee during breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Yuk King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV programs

Pls check yr tv program signal for CNA (Channel News Asia), we cannot catch up on news when we were staying at yr property for last 3-4 stays
Stayed 1 night in Jul 2024

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and pleasant. Location is good with many F&B outlets available within walking distance. Hotel has a large and secured carpark complimentary to hotel guest,
Stayed 3 nights in Jul 2024

10/10 Excellent

kai zhong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

cho

Stayed 1 night in Jun 2024

10/10 Excellent

Georgina Siew Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is well maintained & clean
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in Mar & May 2024, both stays we were unable to watch CNA. We hope the mgt will look into this & resolve the issue soon.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy & satisfactory

Very comfortly, clean & excelleant service
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good with many restaurants.
Stayed 1 night in Mar 2024

8/10 Good

Yark Khwee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for convention
Stayed 3 nights in Feb 2024

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hot bath water didn't come enough, but the room is always very clean was good impression.
Stayed 2 nights in Feb 2024