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Crystal Crown Hotel

3.0 star property
Hotel with free parking, a short walk to KSL City Mall

Photo gallery for Crystal Crown Hotel

Executive Studio (Newly Renovated) | View from room
Lobby
Lunch and dinner served, Japanese cuisine
Outdoor pool
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250
  • KSL City Mall
    ‪5 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Johor Bahru City Square
    ‪4 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Shower/bath combination
Bidet
Hydromassage showerhead
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room -Newly Renovated

Superior Twin Room -Newly Renovated

Superior Twin Room -Newly Renovated

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Shower/bath combination
Bidet
Hydromassage showerhead
Coffee/tea maker
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Shower/bath combination
Bidet
Hydromassage showerhead
Coffee/tea maker
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor King Studio

Desk, iron/ironing board, free WiFi

Crown Floor King Studio

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Shower/bath combination
Bidet
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crown Floor Twin Studio

Desk, iron/ironing board, free WiFi

Crown Floor Twin Studio

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Shower/bath combination
Bidet
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
Fridge
LED TV
Private bathroom
Shower/bath combination
Bidet
Hydromassage showerhead
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Newly Renovated)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated)

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Newly Renovated)

Executive Studio (Newly Renovated)

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Bidet
Private bathroom
Rainfall showerhead
Coffee/tea maker
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Twin Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Executive Studio (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Executive Studio (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Deluxe Room

Desk, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Crown Studio Deluxe Room

Desk, iron/ironing board, free WiFi

Crown Studio Deluxe Room

  • Sleeps 2

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Deluxe Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Twin Room

Desk, iron/ironing board, free WiFi

Crown Studio Twin Room

  • Sleeps 2

View all photos for Superior Double Room (Newly Renovated, No Bathtub)

Desk, iron/ironing board, free WiFi

Superior Double Room (Newly Renovated, No Bathtub)

  • Sleeps 2

View all photos for Crown Studio Double Room

Desk, iron/ironing board, free WiFi

Crown Studio Double Room

  • Sleeps 2

View all photos for Superior Triple (New Renovated)

Interior

Superior Triple (New Renovated)

  • Sleeps 3

View all photos for Executive Studio

Desk, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Crown Studio

Interior

Crown Studio

  • Sleeps 2

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About the area

Johor Bahru

At Crystal Crown Hotel you'll be 0.4 km (0.3 mi) from KSL City Mall and 3.3 km (2 mi) from Johor Bahru City Square. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Kirishima Shuzou, serves Japanese cuisine and is open for lunch and dinner. 4833 square feet (449 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. .Attractions within a 10-minute drive of this 3-property class Central District hotel include Komtar JBCC and Johor Bahru Customs, Immigration, and Quarantine Complex.

What's nearby

  • KSL City Mall - 5 min walk - 0.5 km
  • Plaza Pelangi - 10 min walk - 0.9 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 3.8 km
  • Komtar JBCC - 4 min drive - 4.1 km
  • Johor Bahru City Square - 4 min drive - 4.1 km

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 23 min drive

Restaurants

  • ‪Taman Sri Tebrau Hawkers Centre - ‬5 min walk
  • ‪New Lucky Seafood Restaurant 新运海鲜酒楼 - ‬4 min walk
  • ‪Kedai Makanan Ah Soon 亚顺肉骨茶 - ‬5 min walk
  • ‪Meng Meng Roasted Duck - ‬5 min walk
  • ‪銘厨房 Meng Kitchen - ‬5 min walk

About this property

Crystal Crown Hotel

Hotel with free parking, a short walk to KSL City Mall
Crystal Crown Hotel offers its guests an outdoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4833 square feet (449 square metres) and includes conference space. The business-friendly Crystal Crown Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3-star Johor Bahru hotel is smoke free.

  • 264 guestrooms or units
  • 11 levels
  • 4833 sq ft of conference space
  • 449 sq. m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Crystal Crown Hotel offers 264 air-conditioned accommodations with free newspapers and complimentary bottles of water. 32-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bidets and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chatter Corner CoffeeHous
  • Kirishima Shuzou

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,833 square feet of conference space
  • 5 meeting rooms
  • Business centre

Spa

  • Massage

Accessibility

  • Lift

More

  • 11 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

What is the cancellation policy at Crystal Crown Hotel?

Crystal Crown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Crown Hotel?

Yep, Crystal Crown Hotel has a free self car park.

Does Crystal Crown Hotel have a pool?

Crystal Crown Hotel has an outdoor pool.

Is there a free airport shuttle available at Crystal Crown Hotel?

No, Crystal Crown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crystal Crown Hotel?

Yep, you can grab a meal at Crystal Crown Hotel's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Crystal Crown Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crystal Crown Hotel?

No, pets are not allowed.

Reviews

Crystal Crown Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 475 reviews
Rating 8 - Good. 209 out of 475 reviews
Rating 6 - Okay. 139 out of 475 reviews
Rating 4 - Poor. 51 out of 475 reviews
Rating 2 - Terrible. 20 out of 475 reviews

Reviews

2/10 Terrible

Chan Lee

Travelled with partner
Disliked: Staff & service, amenities
Dont like: 1. it doesn't not come with free breakfast with the price paid. 2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Stayed 1 night in May 2025

2/10 Terrible

Rachel, Subang Jaya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Stayed 1 night in Apr 2025

4/10 Poor

Siddhartha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The court hangers were had fungai. The staff woke me up early in the asking to change room. The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Tracy, Kuala Lumpur

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Stayed 3 nights in Mar 2025

6/10 Okay

Seow Wah

Travelled with partner
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Cheong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here shen in JB
Stayed 3 nights in Jan 2025

8/10 Good

Georgina Siew Ling

Travelled with family
Liked: Staff & service, amenities
Staff is helpful & attentive
Stayed 1 night in Jan 2025

10/10 Excellent

Eric, Singapore

Stayed 2 nights in Dec 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bin Soo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not comfy
Stayed 1 night in Dec 2024

6/10 Okay

Shahridan

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The renovated rooms look great. Though the TV has no signal. (Didnt bother to ask for help, since I'm not using anyway). No in-room safe, used the safe deposit at front desk. Similar to past reviewers, they seems to have poor housekeeping of the safe keys. Took them some time to find the keys that I've returned the night before.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Myat

Stayed 3 nights in Aug 2024

8/10 Good

Larry Ng

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fast Check in and very good location for good food all around. Rooms need renovations.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room

The renovated room was quite clean. The staffs were helpful too during our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Swee Lee

Stayed 1 night in Aug 2024

6/10 Okay

ADELA

Disliked: Cleanliness
The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
Stayed 2 nights in Jul 2024

6/10 Okay

Chee Kiong, Singapore

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Car park super narrow.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Hotel room is big but bath room is old.
Stayed 1 night in Jul 2024

4/10 Poor

Nordin

Disliked: Property conditions & facilities

Old Hotel. Need 100% Makeover

Old hotel. Desperately needs makeover or just demolish entirely to make way for new construction of newer generation hotels. No shower screen in toilet. Old WC and carpeting.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Old but Gold

Room looks old, different from posted pictures online. breakfast was great! Staff were very welcoming especially those assigned in the cafe
Stayed 2 nights in Jul 2024