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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel in Jacksonville with free breakfast and 24-hour fitness centre

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Lobby
Snack bar
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
The current price is AU$152
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Place, Orange Park Mall
    ‪8 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪9 min drive‬
  • Place, St. Johns Town Center
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪38 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Mini-fridge
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk chair
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Mini-fridge
Cable channels
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Mini-fridge
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Mini-fridge
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Mini-fridge
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk chair
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Mini-fridge
Cable channels
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Mini-fridge
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
Air-conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Mini-fridge
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

At Tru by Hilton Jacksonville South Mandarin, you'll be 11.4 km (7.1 mi) from Jacksonville Naval Air Station and 20.7 km (12.8 mi) from St. Johns Town Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. .Attractions within a 20-minute drive of this Jacksonville hotel include University of North Florida and EverBank Stadium.

What's nearby

  • The Avenues - 8 min drive - 11.6 km
  • Orange Park Mall - 8 min drive - 13.3 km
  • Jacksonville Naval Air Station - 9 min drive - 13.1 km
  • St. Johns Town Center - 14 min drive - 25.3 km
  • EverBank Stadium - 22 min drive - 33.6 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Whataburger - ‬5 min walk
  • ‪Monkey's Uncle Tavern - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - Jacksonville – Mandarin Landing - ‬8 min walk
  • ‪Krispy Kreme - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel in Jacksonville with free breakfast and 24-hour fitness centre
Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (53 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 80.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

What is the cancellation policy at Tru by Hilton Jacksonville South Mandarin?

Tru by Hilton Jacksonville South Mandarin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on 16 Nov 2025 start from AU$152.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Jacksonville South Mandarin?

Yep, Tru by Hilton Jacksonville South Mandarin has a free self car park.

Are there any beaches close to Tru by Hilton Jacksonville South Mandarin?

The closest beach to Tru by Hilton Jacksonville South Mandarin is Kurzius Beach (18.7 km).

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Tru by Hilton Jacksonville South Mandarin has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Tru by Hilton Jacksonville South Mandarin serve breakfast?

You bet, guests give top marks to the free buffet brekkie here! Offered daily from 6:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Tru by Hilton Jacksonville South Mandarin?

No, Tru by Hilton Jacksonville South Mandarin does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Jacksonville South Mandarin?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

London

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Warly

Stayed 3 nights in Jul 2025

6/10 Okay

Damien

Stayed 1 night in Jul 2025

4/10 Poor

Mary, Okeechobee

Travelled with family and small children
Disliked: Cleanliness
The outside door to the pool was left unlocked as staff family was present swimming. The pool was filled with people who were not guests as they arrived and left in a vehicle. The pool surroundings were left filthy with outside food. Trash was everywhere from those guests. The breakfast bar was not refilled. There were no bagels. The milk was out. The coffee was empty. The staff never greeted us. The hotel use to be our favorite but we will not be staying again. We are Hilton honor members and this establishment needs to be reviewed by upper management
Stayed 2 nights in Jul 2025

8/10 Good

Shauna

Stayed 2 nights in May 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!! The hotel was clean, the front desk staff was approachable, and friendly, and the surrounding area had plenty of shopping for our short stay. The only thing we wished was a bit better was the continental breakfast. Wish there were a few more options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
hilton knows quality over flashy attractions , water quality, sound quality ,sleep quality. and a super welcoming tone and attention to little details *chefs kiss*
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel limpio y muy tranquilo
Stayed 3 nights in Jul 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

8/10 Good

Dirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One elevator makes noise and needs maintenance.
Stayed 2 nights in Jul 2025

8/10 Good

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sandrell

Stayed 1 night in Jul 2025

10/10 Excellent

Edna

Liked: Staff & service, property conditions & facilities
I went with my family, and it was clean with friendly staff. I'll totally stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located close to a highway and you could hear it at times. Othr than that it was exceptional and We will stay there again.
Stayed 5 nights in Jul 2025

8/10 Good

Alexa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Okay

Super friendly staff. Zero privacy. Pool is dingy. Breakfast was good.
Stayed 2 nights in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe, quiet and clean hotel. It is convenient to go to restaurants and shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean, safe and staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Selami Emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and a safe locatıon
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, and spacious

The staff was extremely polite. I even received a text 15 minutes after check in to ensure my room was perfect. Our room was very spacious and clean. It was very quiet. Breakfast was great- they accommodated my daughter’s dairy allergy by asking if she wanted them to make plain eggs for her. I didn’t ask- they offered when I asked if they had dairy. The TV was large. The bathroom was large and clean. I will definitely be back.
Stayed 1 night in Jul 2025