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SureStay by Best Western Jacksonville Airport

2.0 star property

Photo gallery for SureStay by Best Western Jacksonville Airport

1 bedroom, desk, blackout curtains, free WiFi
Restaurant
Rainfall showerhead, free toiletries, towels
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$109
includes taxes & fees
24 May - 25 May

Explore the area

View map
1181 Airport Road, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪12 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, St. Johns Town Center
    ‪25 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout curtains, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Jacksonville

SureStay by Best Western Jacksonville Airport places you in the heart of Jacksonville, connected to a shopping centre and 1.4 km (0.9 mi) from River City Market Place. Highlights at this hotel include free continental breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a television in a common area. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 20-minute drive of this Northside hotel include Jacksonville Zoo and Gardens and EverBank Stadium.

What's nearby

  • River City Market Place - 12 min walk - 1.0 km
  • Jacksonville Zoo and Gardens - 10 min drive - 14.7 km
  • St. Johns Town Center - 25 min drive - 42.0 km
  • Jacksonville Naval Air Station - 30 min drive - 41.7 km
  • Mayport Naval Station - 38 min drive - 42.9 km

Getting around

  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

SureStay by Best Western Jacksonville Airport

Free breakfast is available daily. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly SureStay by Best Western Jacksonville Airport also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

  • 1 building
  • 62 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas
SureStay by Best Western Jacksonville Airport offers 62 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. 25-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a rainfall showerhead and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 2 per night)
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD25.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jaxport Inn

Jaxport Inn Jacksonville

Econo Lodge Jacksonville Hotel

Econo Lodge Jacksonville

JAX Airport Hotel Hotel

Econo Lodge Jacksonville

JAX Airport Hotel Jacksonville

JAX Airport Hotel Hotel Jacksonville

Frequently asked questions

Is parking available at SureStay by Best Western Jacksonville Airport?

Yep, SureStay by Best Western Jacksonville Airport has a free self car park.

How much does it cost to stay at SureStay by Best Western Jacksonville Airport?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Jacksonville Airport on 24 May 2026 start from AU$109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay by Best Western Jacksonville Airport?

The closest beach to SureStay by Best Western Jacksonville Airport is Kurzius Beach (15.1 km).

Does SureStay by Best Western Jacksonville Airport serve breakfast?

Yep, complimentary continental brekkie is on offer daily.

Is there a free airport shuttle available at SureStay by Best Western Jacksonville Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at SureStay by Best Western Jacksonville Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay by Best Western Jacksonville Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 91 out of 244 reviews
Rating 8 - Good. 49 out of 244 reviews
Rating 6 - Okay. 31 out of 244 reviews
Rating 4 - Poor. 26 out of 244 reviews
Rating 2 - Terrible. 47 out of 244 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

6/10 Okay

Christopher

Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Olivier

Stayed 4 nights in Feb 2026

2/10 Terrible

Arturo

Disliked: Cleanliness, amenities, property conditions & facilities
They did not have room i pre paid for also i checked in late i called to let them know close to 12 am they gave me a room that was not clean beds where made but floors where dirty sticky have not been clean in a long time checked out at 6 am sleeped n room fir 5-6 hrs and still was charged a $50 dollar deposit on a dirty not well maintained room …Front desk has no care in world about accommodating the customer oh well attitude!!
Stayed 1 night in Feb 2026

10/10 Excellent

Olivier

Stayed 7 nights in Jan 2026

10/10 Excellent

Rashaina

Stayed 1 night in Nov 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
I was told that my reservation had been cancelled when I arrived there last night. I was able to get a room but it was a non-smoking room. I brought some food that needed to be refrigerated with me and a few bottles of water. The refrigerator in the room didn't work. I'm not sure if it was even plugged in or not but nothing in the fridge was cold. I had been considering staying at the motel for another night but I decided against it.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

2/10 Terrible

Shelby

Stayed 2 nights in Jan 2026

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, close to the highway and airport.
Stayed 2 nights in Jan 2026

10/10 Excellent

Olivier

Stayed 3 nights in Jan 2026

4/10 Poor

Andres

Stayed 1 night in Jan 2026

10/10 Excellent

greta

Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2025

8/10 Good

Trudy Ann

Travelled with family, Business traveller
Liked: Cleanliness
My stay was ok. The outside of the property was sketchy but the room was clean and nice. The breakfast was minimal. Also they charged me $30 to check in early. But overall it was a quick convenient stop right off I-95.
Stayed 1 night in Dec 2025

10/10 Excellent

Gelder

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Londrea

Stayed 1 night in Nov 2025

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfy. The shower pressure was great!
Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Bkkk, Davisburg

Business traveller
Liked: Staff & service
Hotel was ok. Room was nice but had leftover towels and soap wrappers from previous guest
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, staff was awesome, spacious room
Stayed 1 night in Dec 2025

8/10 Good

Keith

Stayed 2 nights in Dec 2025