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Surmeli Istanbul Hotel

Property class: 5 and above

Photo gallery for Surmeli Istanbul Hotel

A hotel entrance with a modern design, featuring a curved roof and glass doors.
A buffet with various food items and beverages, a large pillar with red decorations, and a view of the outdoors through large windows.
A modern lounge area with sofas, armchairs, and a coffee table, featuring a patterned rug and a central decorative sculpture.
A multi-level atrium with a central spiral staircase, multiple floors, and a reception area.
A poolside area with lounge chairs, a bar, and a restaurant.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$162
includes taxes & fees
7 Nov - 8 Nov

Explore the area

View map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349
  • Place, Astoria Istanbul Shopping Center
    ‪5 min walk‬
  • Place, Trump Towers Istanbul
    ‪13 min walk‬
  • Place, Istanbul Cevahir Shopping and Entertainment Centre
    ‪15 min walk‬
  • Airport, Istanbul (IST)
    ‪37 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a bed, a chair, a desk, a TV, and a window with a city view.

Junior Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

A modern hotel room with a bed, bedside table, lamp, and a desk with a chair.

Superior Double or Twin Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, a desk, a TV, and a view of the city.

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

A modern hotel room with a sofa, armchair, and a coffee table. There is a large mirror, a lamp, and a painting on the wall.

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Presidential Suite

A hotel room with a large bed, a separate bathtub, a red accent wall, and a city view through the window.

Presidential Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

A hotel room with a large bed, a bedside table, a chair, a desk, and a mirror.

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Murphy Bed and 1 Large Single Murphy Bed

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About the area

Istanbul

Surmeli Istanbul Hotel places you in the centre of Istanbul, connected to the convention centre and within just a 15-minute stroll of Istanbul Cevahir Shopping and Entertainment Centre and Mecidiyekoy Square. Highlights at this luxury hotel include a restaurant and in-room free WiFi. .The restaurant, Ruga Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .This 5-property class Beşiktaş hotel is 3.2 km (2 mi) from Bosphorus and 3.8 km (2.4 mi) from Taksim Square.

What's nearby

  • Astoria Istanbul Shopping Center - 5 min walk - 0.5 km
  • Mecidiyekoy Square - 12 min walk - 1.0 km
  • Trump Towers Istanbul - 13 min walk - 1.2 km
  • Istanbul Cevahir Shopping and Entertainment Centre - 15 min walk - 1.3 km
  • Yildiz - 15 min walk - 1.3 km

Getting around

  • Uskudar Station - 9 min drive
  • Mecidiyekoy Station - 11 min walk
  • Istanbul (IST) - 38 min drive

Restaurants

  • ‪Sita Balık - ‬1 min walk
  • ‪Trattoria Carbonara - ‬2 min walk
  • ‪Akl-ı Selim Ocakbaşı - ‬1 min walk
  • ‪Nadire Abla’nın Yeri - ‬1 min walk
  • ‪Tarihi Bursa İskender - ‬1 min walk

About this property

Surmeli Istanbul Hotel

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A children's pool, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Surmeli Istanbul Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 1 building
  • 201 guestrooms or units
  • 12 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Surmeli Istanbul Hotel offers 201 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Handrails in hallways
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Uncovered self-parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 1954

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Surmeli Istanbul Hotel?

Surmeli Istanbul Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Surmeli Istanbul Hotel?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Surmeli Istanbul Hotel on 7 Nov 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Surmeli Istanbul Hotel?

Yep, Surmeli Istanbul Hotel has an uncovered self car park for EUR 10 per day. A self car park is also available, for a fee.

Does Surmeli Istanbul Hotel have a pool?

Surmeli Istanbul Hotel has a kids' pool.

What makes Surmeli Istanbul Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Surmeli Istanbul Hotel.

Are there hot tubs in the rooms at Surmeli Istanbul Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Surmeli Istanbul Hotel serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Surmeli Istanbul Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Surmeli Istanbul Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Surmeli Istanbul Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Surmeli Istanbul Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 180 out of 744 reviews
Rating 8 - Good. 187 out of 744 reviews
Rating 6 - Okay. 142 out of 744 reviews
Rating 4 - Poor. 97 out of 744 reviews
Rating 2 - Terrible. 138 out of 744 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I was very happy when I was stayed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel was clean staff was friendly. I actually extended for another week and will be back on the 6th June again. Location was really good also
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty One star only
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
This ok
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Your Three Star hotel with 1 star breakfast buffet

This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süleyman bey hakkında söylenebilecek tek şey var o da muhteşem( isviçre çakısı ) Herşey için teşekkürler Gayrettepe Sürmeli Otel🙏
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
jakuzi çalışmadı. resepsiyonu aradık fakat personel olmadığını yapacak bişey olmadığını söylediler. yatak üzerindeki çarşaflar kirliydi. klima çok ses çıkarıyordu.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Uzun yıllardır gelip kaldığım Sürmeli Otel, konumu, güleryüzlü personeli ve fiyat performans dengesiyle gayet başarılı bir tesis. Otelde yenileme çalışması da yapılırsa mükemmel hale gelecektir. İlgisi için ön büro görevlisi Ahmet Bey’e de özel olarak teşekkür etmek isterim.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Çalışanlara teşekkür ediyorum
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Konumu dolayısıyla her yere yakın.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
​I wanted to express my sincere thanks for such a wonderful experience. The venue is absolutely stunning, and the attention to detail is truly impressive. Thank you for creating such a beautiful atmosphere , it made my visit truly memorable.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yan odalardan cok fazla ses geciriyordu. Genel olarak temiz bir yerdi.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Felt like I was at home. I stayed there for over 3 weeks. The staff were always helpful and friendly. Will definately go back again.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadece banyoların tekrar tadilat yapılması lazım
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Sıcak su problemi yaşadık
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
asla tavsiye etmem rezalet oda buz gibiydi klima çalışmıyordu üstelik sıcak su da akmıyordu
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genel olarak memnun kaldık. Personelin yaklaşımı gayet iyi. Konum olarak da merkezi bir yerde. Ana caddeden geride olması gürültüyü azaltıyor, olumlu anlamda. Teşekkür ederiz.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rahat bir otel, ulaşım iş saatleri dışında kolay
Stayed 2 nights in May 2026