Novotel Istanbul Bosphorus

5.0 star property
Luxury hotel with full-service spa and health club

Photo gallery for Novotel Istanbul Bosphorus

Breakfast, lunch, dinner served; Turkish cuisine
Exterior
Indoor pool
Lobby
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Gym
The current price is AU$269
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Kemankes Caddesi No: 57-59, Karaköy - Beyoglu, Istanbul, 34425
  • Galata Tower
    ‪7 min walk‬
  • Taksim Square
    ‪3 min drive‬
  • Hagia Sophia
    ‪4 min drive‬
  • Istanbul (IST)
    ‪38 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed, View (Bosphorus)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed, Accessible, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at Novotel Istanbul Bosphorus. Within just a 10-minute stroll, you'll find Galataport and Istanbul Museum of Modern Art. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Qualia can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. Gourmet Bar serves Turkish cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam, sauna and kids' swimming pool. Meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Istanbul City Center hotel include Galata Tower and Egyptian Bazaar.

What's nearby

  • Galataport - 3 min walk - 0.3 km
  • Galata Tower - 7 min walk - 0.6 km
  • Taksim Square - 3 min drive - 2.2 km
  • Hagia Sophia - 4 min drive - 3.0 km
  • Topkapi Palace - 4 min drive - 3.0 km

Getting around

  • Tophane Station - 5 min walk
  • Beyoglu Station - 13 min walk
  • Sabiha Gokcen International Airport (SAW) - 65 min drive

Restaurants

  • ‪Mürver Restaurant - ‬1 min walk
  • ‪Selamlique Istanbul - ‬11 min walk
  • ‪Faros Karaköy - ‬1 min walk
  • ‪Berlin Line Karaköy - ‬4 min walk
  • Mums

About this property

Novotel Istanbul Bosphorus

Luxury hotel with full-service spa and health club
Novotel Istanbul Bosphorus offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the luxury Novotel Istanbul Bosphorus. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 200 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Novotel Istanbul Bosphorus offers 200 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Qualia has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered valet parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Archer Cafe Bistro
  • Gourmet Bar
  • Murver Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (80 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Please note: views from the "Executive Suite, 1 King Bed with Sofa bed, View (Bosphorus)" room category may be obstructed when cruise ships are harbored at port.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Airport shuttle fee: EUR 2000 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 20 per day
  • Valet parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 16082

We should mention

  • Pool access available from 7:30 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Istanbul Karakoy Opening February 2016 Hotel
Novotel Karakoy Opening February 2016 Hotel
Novotel Istanbul Karakoy Opening February 2016
Novotel Karakoy Opening February 2016
Novotel Istanbul Bosphorus Hotel
Novotel Bosphorus Hotel
Novotel Istanbul Bosphorus
Novotel Bosphorus
Novotel Istanbul Bosphorus (Opening February 2016)
Novotel Istanbul Karakoy (Opening February 2016)
Novotel Istanbul Bosphorus Hotel
Novotel Istanbul Bosphorus Istanbul
Novotel Istanbul Bosphorus Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Novotel Istanbul Bosphorus?

Novotel Istanbul Bosphorus offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Istanbul Bosphorus?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel Istanbul Bosphorus on 30 Aug 2025 start from AU$269.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Istanbul Bosphorus?

Yep, Novotel Istanbul Bosphorus has a secured covered self car park for EUR 20 per day.

Are there any beaches close to Novotel Istanbul Bosphorus?

The closest beach to Novotel Istanbul Bosphorus is Florya Beach (17.1 km).

Is there a spa on site at Novotel Istanbul Bosphorus?

Yep, Qualia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body scrubs and body treatments, as well as Thai massages.

Does Novotel Istanbul Bosphorus have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. The pool is open 7:30 AM to 11:00 PM.

What luxury perks are available at Novotel Istanbul Bosphorus?

Novotel Istanbul Bosphorus features a full-service spa, a health club and an indoor pool. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Novotel Istanbul Bosphorus a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Novotel Istanbul Bosphorus.

Is Novotel Istanbul Bosphorus family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Novotel Istanbul Bosphorus is a hit with families.

Does Novotel Istanbul Bosphorus serve breakfast?

Yep, buffet brekkie is on offer on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Istanbul Bosphorus?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Istanbul Bosphorus?

Yep, they've got a lounge bar and an onsite restaurant that serves Turkish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Istanbul Bosphorus?

Check-in begins at 2:00 PM. Check-out time is noon.

Novotel Istanbul Bosphorus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

OK, has its issues

For the price we got the rooms, it wasn't terrible. Rooms are spacious, clean, and well appointed. Location is good, and it is certainly a real hotel with amenities, not a small operation like most Istanbul places seem to be. But for the price, and for what they are going for with the hotel (down the street from the Peninsula...), the service is so-so, and the noise issues folks have mentioned in other reviews are real. Our room on a lower, street facing floor had significant noise from the street restaurant until quite late. Our room on the top floor had noise until well after midnight from the rooftop restaurant- the nearly constant sound though the ceiling of people shifting their chairs on the floor upstairs. For a hotel at this price point, aspiring to what it does, this is unacceptable and makes for a bad night's sleep if you want to go to be early or don't have earplugs. Also, the pillows are among the lumpiest and hardest I've ever encountered at any hotel, no less one like this.
Stayed 1 night in Apr 2025

6/10 Okay

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
While the location by the water and shopping/dining is good, the room was quite a bit below standards for a 5-star Novotel. Several things were not working or in disrepair, and the room smelled of smoke. The hotel also backs onto a busy street, so keep this in mind for lower floors as it was noisy. The pool was also under renovation, which is a shame as it was a major factor of us booking the place. I would say the room for the most part was below expectation based on the photos. The restaurant however, was as nice as the photos and we had a good experience there. We ended up canceling our remaining 2 nights, and switching to a boutique hotel in the same neighborhood for a fraction of the price, which is simpler but cleaner, friendly, and has working a/c!
Stayed 2 nights in Apr 2025

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restuarant/Breakfast view to the Bosphorus and Gokden Horn, magnificent!! Great location: Dinning options, tram, ferry, funicular, walkable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, and we felt very welcome by the hotel staff. The area is great with a lot of great things to do and see!
Stayed 4 nights in Mar 2025

8/10 Good

Shamala

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is in an excellent location.
Stayed 4 nights in Mar 2025

8/10 Good

Dia

Liked: Cleanliness, staff & service, property conditions & facilities
my experience was mixed. The “Superior” room I booked was somewhat disappointing, as it overlooked a noisy back street, which didn’t align with my expectations of a superior view. However, the hotel’s strengths comes through in other areas. The breakfast area on the top floor offered breathtaking views of the city, complemented by an excellent spread of food. The location is central and ideal for exploring Istanbul’s iconic sites. Despite some room for improvement, the hotel’s amenities and location make it a solid choice for travelers.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E excelente servicio y atención
Stayed 2 nights in Mar 2025

10/10 Excellent

Arjun, Kathmandu

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and nice restaurant
Stayed 2 nights in Mar 2025

10/10 Excellent

Tauseef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing Location, within 10-15 minutes walking distance of all major local tourist destinations in all directions. Room was spacious and perfect for our stay. Indoor Pool was nice and warm and our child loved it too
Stayed 5 nights in Feb 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Cevdet, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 4 nights in Feb 2025

10/10 Excellent

MARIENELA VERAS

Liked: Cleanliness, staff & service, property conditions & facilities
I honestly loved this hotel. Everything is perfect. Location, service,food and their staff.Thank you Novotel you did exceed my expectations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

ANDRES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

farzad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property for a short stay in the hub of Istanbul
Stayed 3 nights in Dec 2024

8/10 Good

Justin

Stayed 8 nights in Nov 2024

2/10 Terrible

Bakheet

Stayed 1 night in Dec 2024

4/10 Poor

Kira

Liked: Cleanliness
Disliked: Staff & service
It's not a proper 5 star hotel. The rooms are small, staff is not friendly enough for the price. If you ask them for something during buffet breakfast they point their finger to the location.They saw us with all our bags leaving the room and no one offerred assistance with concierge. I'm not sure where to stay given it's almost a top tourist location but I wouldn't stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clemens

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Carolina

Stayed 2 nights in Nov 2024

8/10 Good

Adlet

Stayed 1 night in Nov 2024