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Sofitel Istanbul Taksim

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for Sofitel Istanbul Taksim

Exterior
Creator video - submitted by sladkiibubbaleh
City view
Prestige Suite, One Bedroom, Bosphorus View, King Bed (Club Millesime Access) | View from room
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$373
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Gumussuyu Mah, Siraselviler Cad No 13, Istanbul, Istanbul, 34437
  • Place, Taksim Square
    ‪1 min walk‬
  • Place, Istiklal Avenue
    ‪1 min walk‬
  • Place, Galataport
    ‪10 min walk‬
  • Airport, Istanbul (IST)
    ‪38 min drive‬

Room options

View all photos for Luxury Room, King Bed, Taksim Square View

Minibar, in-room safe, desk, laptop workspace

Luxury Room, King Bed, Taksim Square View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite, One Bedroom, Bosphorus View, King Bed (Club Millesime Access)

Minibar, in-room safe, desk, laptop workspace

Prestige Suite, One Bedroom, Bosphorus View, King Bed (Club Millesime Access)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, King Bed, Bosphorus View

Minibar, in-room safe, desk, laptop workspace

Luxury Room, King Bed, Bosphorus View

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Millesime Access)

Junior Suite, 1 King Bed (Club Millesime Access)

Junior Suite, 1 King Bed (Club Millesime Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite, One Bedroom, City View, King Bed (Club Millesime Access)

Prestige Suite, One Bedroom, City View, King Bed (Club Millesime Access)

Prestige Suite, One Bedroom, City View, King Bed (Club Millesime Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 Bedroom, Terrace (Bosphorus View, Club Millesime Access)

Signature Suite, 1 Bedroom, Terrace (Bosphorus View, Club Millesime Access)

Signature Suite, 1 Bedroom, Terrace (Bosphorus View, Club Millesime Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 80 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Taksim Sq.View, Club Millesime Access)

Signature Suite, 1 King Bed (Taksim Sq.View, Club Millesime Access)

Signature Suite, 1 King Bed (Taksim Sq.View, Club Millesime Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Bosphorus View)

Luxury Twin Room (Bosphorus View)

Luxury Twin Room (Bosphorus View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the area

Istanbul

A luxury stay in the heart of Istanbul awaits you at Sofitel Istanbul Taksim. You'll find Taksim Square a few steps away and Galataport within a 15-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, La Table, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Turkish bath/hammam and seasonal outdoor swimming pool as well as access to aerobics classes. 1195 square feet (111 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Taksim hotel include Dolmabahçe Palace and Galata Tower.

What's nearby

  • Taksim Square - 1 min walk - 0.0 km
  • Istiklal Avenue - 1 min walk - 0.1 km
  • Galataport - 10 min walk - 0.9 km
  • Dolmabahçe Palace - 13 min walk - 1.2 km
  • Galata Tower - 20 min walk - 1.7 km

Getting around

  • Taksim Station - 1 min walk
  • Beyoglu Station - 18 min walk
  • Sabiha Gokcen International Airport (SAW) - 60 min drive

Restaurants

  • ‪Kızılkayalar - ‬2 min walk
  • ‪Hafız Mustafa 1864 - ‬1 min walk
  • ‪Espressolab - ‬3 min walk
  • ‪Bambi Cafe - ‬1 min walk
  • ‪Sütiş - ‬3 min walk

About this property

Sofitel Istanbul Taksim

Luxury hotel with full-service spa and 24-hour health club
Sofitel Istanbul Taksim offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes a conference centre. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at the luxury Sofitel Istanbul Taksim. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 202 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 2019
  • Manager's reception (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sofitel Istanbul Taksim offers 202 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 13 per day)
  • Valet parking on site (EUR 15 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Cake Box
  • La Table
  • Mr.&Ms. Meze
  • The Oven

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (1,195 square foot of space)

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 150
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 21 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 13 per day
  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 21 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products.

Property Registration Number 17561

We should mention

  • The seasonal pool will open on 14 June and close on 05 September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sofitel Istanbul Taksim Hotel
Sofitel Istanbul Taksim Istanbul
Sofitel Istanbul Taksim Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Sofitel Istanbul Taksim?

Sofitel Istanbul Taksim offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Istanbul Taksim?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Sofitel Istanbul Taksim on 5 Jan 2026 start from AU$373.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Istanbul Taksim?

Yep, Sofitel Istanbul Taksim has a self car park for EUR 13 per day. A self car park is also available, for a fee.

Are there any beaches close to Sofitel Istanbul Taksim?

The closest beach to Sofitel Istanbul Taksim is Florya Beach (17.9 km).

Is there a spa on site at Sofitel Istanbul Taksim?

Yep, there is an onsite spa at Sofitel Istanbul Taksim. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Sofitel Istanbul Taksim have a pool?

Sofitel Istanbul Taksim has a seasonal outdoor pool and an indoor pool. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from June 14 to September 05).

What luxury perks are available at Sofitel Istanbul Taksim?

Sofitel Istanbul Taksim features a full-service spa, a 24-hour health club and an indoor pool.

Is Sofitel Istanbul Taksim family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Istanbul Taksim is a hit with families.

Does Sofitel Istanbul Taksim serve breakfast?

You bet, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sofitel Istanbul Taksim?

No, Sofitel Istanbul Taksim does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Istanbul Taksim?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sofitel Istanbul Taksim?

Check-in begins at 3:00 PM. Check-out time is noon.

Sofitel Istanbul Taksim Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 439 reviews
Rating 8 - Good. 68 out of 439 reviews
Rating 6 - Okay. 31 out of 439 reviews
Rating 4 - Poor. 21 out of 439 reviews
Rating 2 - Terrible. 37 out of 439 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel. Just a bunch of handy man things that could have been fixed up to make the hotel much better. Terrance could be better maintained for better as I think it's a big focal point.
Stayed 2 nights in Sep 2025

10/10 Excellent

maimoona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean Peaceful Fast
Stayed 3 nights in Sep 2025

2/10 Terrible

Cynthia

Travelled with family
Would not recommend staying here. I booked a luxury room for my family with a young child. This was confirmed! Arrived late night following a long flight to be told at check in at the hotel that my booking was cancelled. The reception staff was rude making out I cancelled it- why would I cancel it myself and then turn up at midnight! I was offered a standard room for one night instead of the four nights I had originally booked! Considering the mess up no one spoke to me the following morning. Definitely not 5star service and not Sofitel standard! Lucky I didn’t stay here longer. I stayed at a much better hotel for the remaining 3 days! Would not recommend - chaotic and again ripped off over taxi arrangement to next hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Amro

Stayed 2 nights in Sep 2025

6/10 Okay

craig

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not a bad hotel but the pool is filthy.

The room was clean and tidy and a decent space. Checked in and went to the roof top pool to relax after our flight only to be horrified by a dirty pool. Shocked to see this at the hotel. The staff were all friendly and the location is good.
Filthy pool. No signs to say it’s closed.
Not been cleaned for months.
I wouldn’t want to swim in this.
Stayed 1 night in Sep 2025

10/10 Excellent

Ozlem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very big thank you again to Sofitel. An absolutely fantastic hotel. The staff are fabulous and so helpful. Thank you to Aye for excellent housekeeping. Thank you to Utku, Eray, Sezgin, Emre, Kaan, Aykan and the gentlemen at the hairdressing salon for your Turkish hospitality. Best hotel in the area Soficat will also be missed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohamad

Excellent
Stayed 3 nights in Sep 2025

8/10 Good

M Nadeem

Stayed 3 nights in Sep 2025

10/10 Excellent

Ozlem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel in the best location. Every single member of staff at this hotel were just fabulous. Turkish hospitality at it's best. A special thank you to Eray, Utku, Muhittin, Emre and Sezgin. Big thank you to housekeeping on Level 2 Juleyo.
Stayed 10 nights in Sep 2025

8/10 Good

Ravisankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel with very good support staff. The staff was very frinedly and helpful The only improvement we suggest is on the higher level floors, there was loud music sound coming from near by hotel playing music even after fully closing the window that the hotel management need to do something
Stayed 2 nights in Sep 2025

6/10 Okay

Sana

Liked: Staff & service
Too noisy, as there is a restaurant on the rooftop. We change the room and be 2 floor below (Non smoking room) with a strong cold smok door. Next day, we had the paper on the door to do the room, but we forgot the red light DNT...they chose the option DNT instead of the paper on the door... We asked a cocktail at the bar, and we were said that the manager was eating, so they can't do the service (There was too persons). They suggest us to go to the dancing restaurant, but it we were just looking a peace place on the terrasse to sip a drink...We did not ask more for the rest of our stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Balasubramaniam Perungvur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 2 nights in Sep 2025

8/10 Good

Fazlay, Newyork

Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Prabhjit

Stayed 2 nights in Aug 2025

10/10 Excellent

Gabbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Muhammad

Liked: Amenities, property conditions & facilities
Vry good hotel near taksim area prime location
Stayed 7 nights in Aug 2025

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Many options for restaurants around Taksim
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was so good. Deniz at the spa made it even more amazing, the entire stay was a10 out of 10 And i m thankful to the people working who did contribute to my confort each day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Place

Stayed last week here and came back after a week and the service and everything about this hotel was the same.very impressed with the level of amenities.
Stayed 4 nights in Aug 2025

4/10 Poor

Najef Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The mattress which sinkes leaving you in very uncomfortable situation,, your spine cant adjust the right position. The matre
Stayed 2 nights in Aug 2025

10/10 Excellent

Hafsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Stayed 2 nights in Aug 2025

10/10 Excellent

Franceska

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service – Kaan Made Our Stay Unforgett

From the moment we arrived, the level of service from the concierge, Kaan, exceeded every expectation. He was warm, welcoming, and genuinely invested in making sure our stay was perfect. Whether it was arranging last-minute dinner reservations, suggesting hidden gems around the city, or simply checking in to see if we needed anything, Kaan’s attention to detail and dedication to guest satisfaction were unmatched. It’s rare to meet someone who not only loves their job but also makes guests feel like valued friends rather than just visitors. Every recommendation he gave was spot-on, and his professionalism combined with a truly personal touch made all the difference. Kaan’s hospitality turned a great trip into an exceptional one, and I can’t thank him enough. If you’re staying at this hotel, seek him out—you’ll be in the best hands!
Stayed 3 nights in Feb 2025

2/10 Terrible

Tim

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately, I wouldn’t recommend you booking the premium rooms. Whilst the view is beautiful, I wasn’t able to sleep at all. There is a nightclub on the rooftop and the music was playing until the very early hours. When speaking to reception, it seems that this is a known issue and the receptionist showed very little compassion. I question why sell these rooms at a premium price, if you can’t sleep at all.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family staff August

We enjoyed our stay at the hotel. Great location and friendly staff. I did think that the mattresses were a little soft - maybe I like a firmer mattress. More choices for the glasses of wines in the bar would also be an ask.
Stayed 3 nights in Aug 2025

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, amenities
The sound from the night club on the 9th floor is very disturbing to rooms with Bosphorus view (which are the most wanted and expensive rooms). We started our stay on the 8th floor. We wanted to sleep at 11:00pm but couldn’t due to the music. I called to complain about the noise and I was surprised that Guest Relations said “yes, guests complain about it and the music will continue until 12:30am. I asked for a different room for the second night onwards on the same side. I was given a room on the second floor. The sound was still be heard but less. I believe this is hurting the hotel and needs to be addressed. Secondly, the floor in the showers is not sufficiently sloped and causes the bathroom to flood. We experienced this in three rooms. The hotel facilities and service are very good. The above two areas and the doner kebab shops in front of the hotel entrance lets it down. Hope this feedback helps.
Stayed 1 night in Aug 2025