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Hotel Promise

3.0 star property
Comfortable Art Deco hotel, walk to Istiklal Avenue

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Hotel Promise

Photo gallery for Hotel Promise

Lounge
Aerial view
Standard Triple Room
Lounge
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Hotel Promise

Reviews
4.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Explore the area

Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440
  • Popular LocationIstiklal Avenue3 min walk
  • Popular LocationTaksim Square13 min walk
  • Popular LocationGalata Tower16 min walk
  • AirportIstanbul (IST)46 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Select Comfort bed
Bathrobes
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room

Select Comfort beds, in-room safe, blackout curtains, soundproofing

Economy Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Select Comfort bed
Down duvet
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Economy Double Room

Select Comfort beds, in-room safe, blackout curtains, soundproofing

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Select Comfort bed
Down duvet
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Cumbalı Plaza Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
3.1 out of 5, (12)
The price is AU$75
for 1 night
includes taxes & fees
3 May - 4 May
Cumbalı Plaza Hotel

About the area

Istanbul

A family-friendly stay in the heart of Istanbul awaits you at Hotel Promise. Within a 5-minute stroll you'll find Istiklal Avenue and Taksim Square within a 15-minute walk. Highlights at this Art Deco hotel include a restaurant, a nightclub and a bar/lounge. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Each morning continental breakfast is served between 8:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 3-property class Istanbul City Center hotel include Galata Tower and Bosphorus.

What's nearby

  • Istiklal Avenue - 3 min walk
  • Taksim Square - 13 min walk
  • Galata Tower - 16 min walk
  • Topkapi Palace - 6 min drive
  • Grand Bazaar - 6 min drive

Getting around

  • Taksim Station - 10 min walk
  • Beyoglu Station - 13 min walk
  • Istanbul (IST) - 46 min drive

Restaurants

  • Dürümzade - 1 min walk
  • Papllion - 1 min walk
  • Taksim Şenol Türkü Barı - 1 min walk
  • Tostçu İdris - 1 min walk
  • Lipsos - 1 min walk

About this property

Hotel Promise

Comfortable Art Deco hotel, walk to Istiklal Avenue
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

WiFi and wired Internet are free in public spaces. A nightclub, a library, and a kid's club are also featured at the family-friendly Hotel Promise. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Istanbul hotel.

  • 1 building
  • 17 guestrooms or units
  • 7 levels
  • Built in 1945
  • Nightclub
  • Kid's club
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Promise offers 17 accommodations with a safe and complimentary bottles of water. Beds feature Select Comfort mattresses. 82-cm LED televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 5 per day; includes in/out privileges)
  • Valet parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM–10:30 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's club
  • Library
  • Nightclub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Art Deco architecture
  • Building
  • Built in 1945
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 82-cm LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Promise

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 per person
  • Airport shuttle fee: EUR 29 per room (one way)
  • Airport shuttle fee per child: EUR 15 (from 1 to 6 years old)
  • Self-parking fee: EUR 5 per day (in/out privileges)
  • Valet parking fee: EUR 15 per day
  • Nearby parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul

Frequently asked questions

What is the cancellation policy at Hotel Promise?

Hotel Promise offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Promise?

Yep, Hotel Promise has a self car park with in/out privileges for EUR 5 per day.

Are there any beaches close to Hotel Promise?

The closest beach to Hotel Promise is Florya Beach (17.3 km).

What makes Hotel Promise a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Promise.

Is Hotel Promise family-friendly?

You bet! With amenities like a kids' club and babysitting services, as well as childcare services in the guestrooms, it's no surprise Hotel Promise is a hit with families.

Does Hotel Promise serve breakfast?

Sure does, continental brekkie is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Promise?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Promise?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Promise?

Check-in begins at 1:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Hotel Promise?

No, pets and service animals are not allowed.

Hotel Promise Reviews

Reviews

4.6
Rating 10 - Excellent. 11 out of 131 reviews" "
Rating 8 - Good. 19 out of 131 reviews" "
Rating 6 - Okay. 20 out of 131 reviews" "
Rating 4 - Poor. 22 out of 131 reviews" "
Rating 2 - Terrible. 59 out of 131 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Iman

Stayed 3 nights in Feb 2022

6/10 Okay

Peter

Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
Stayed 1 night in May 2021

10/10 Excellent

Unknown, Unknown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Stayed 3 nights in Jan 2020

2/10 Terrible

Nichapatr

Stayed 4 nights in Dec 2019

2/10 Terrible

Raed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is horrible, none of the pictures are actually true to what the rooms are. The rooms are dirty, sheets are old, pillows are old and have molds on them. there is no cleaning of the room once you check in. the bathroom smells moldy and old. the bathroom is not clean, dark and dirty. They are not helpful and rude, they did not give me the room I reserved, they said it was not ready and they will give it to me the next day, when I went they said no stay in the room you are in, I left for 2 days on a trip in turkey, I came I saw the room all cleaned and everything I had in it was taken out. they did all that without asking me or apologizing. The internet is horrible. Overall, I would not recommend this room.
Stayed 23 nights in Nov 2019

2/10 Terrible

Ilia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They first gave me a room that was extremely dirty and in terrible condition. After complaining, they said you should pay more $25 to give you a standard room. They even didn't reimburse my money. staff very unprofessional
Stayed 2 nights in Oct 2019

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed first day because of flights and when I came second day they had no room. They put me in room next door and it was 2/10 but after 40 hours traveling I needed rest. By next morning the room opened up and was put back at promise and compared to room I was in this was 8/10 for sure. I was not looking for fancy just clean and comfortable, staff was super helpful I had booked for 3 days so I could get here and find where I wanted to stay for duration and I did leave. I would stay again as transitional hotel while looking for the amenities I want during holiday very friendly helpful staff.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019