Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property
Hotel with 2 restaurants, near River City Market Place

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Meeting facility
2 restaurants, breakfast served
Fitness facility
Point of interest

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
The current price is AU$159
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Room, 2 Double Beds, Hearing Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Atrium View)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(77 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(64 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(88 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Jacksonville

At Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG, you'll be 1.6 km (1 mi) from River City Market Place and 7.5 km (4.7 mi) from Anheuser-Busch Brewery. Highlights at this hotel include 2 restaurants, a free airport shuttle and a 24-hour gym. .The restaurant, Proper 1822, is open for lunch and dinner. Enjoy the gym and pool loungers. 10000 square feet (929 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Northside hotel include Jacksonville Zoo and Gardens and Jacksonville Cruise Terminal.

What's nearby

  • River City Market Place - 16 min walk - 1.4 km
  • UF Health North - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 10 min drive - 14.0 km
  • Jacksonville Cruise Terminal - 14 min drive - 17.3 km
  • EverBank Stadium - 20 min drive - 26.5 km

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 317 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults and USD 6 to 15 for children
  • Self-parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG on 10 Aug 2025 start from AU$158.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yep, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG has a self car park for USD 10.00 per day. Additionally there is extended parking for USD 10.00 per day.

Are there any beaches close to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

The closest beach to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is Kurzius Beach (14.8 km).

Is Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is a hit with families.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG serve breakfast?

You bet, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yep, there's a free airport shuttle that runs from 4:00 AM - 12:30 AM.

Is there a bar or restaurant at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yep, you can grab a meal at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 882 out of 1589 reviews
Rating 8 - Good. 310 out of 1589 reviews
Rating 6 - Okay. 198 out of 1589 reviews
Rating 4 - Poor. 111 out of 1589 reviews
Rating 2 - Terrible. 88 out of 1589 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kaila

Stayed 1 night in Apr 2025

10/10 Excellent

Equita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Clean, Quiet, Easily Check In
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Joanna

Disliked: Cleanliness, property conditions & facilities
Room was too small for 3 people the WiFi sucks. Took at least 30 mins just to find the room due to incorrect directions. My kids and I did not feel safe at all
Stayed 1 night in May 2025

4/10 Poor

Jesse

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looked like it hasn’t been updated since the 70s otherwise everything was fine. Phone didn’t work in room. Sold king room with high ceiling and I could touch the ceiling with my hands and I’m 5’8”. Toilet barely worked. Staff was friendly. Keeping in mind I was in the separate building. I assume it’s the old part of the hotel. Lobby and dinning was great and updated. Room was horrible. Elevator was frightening.
Stayed 1 night in Apr 2025

2/10 Terrible

Tanarshel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied

I would like to start by addressing the discrepancies between the pictures on the website and the actual condition of the rooms. The first room we were assigned appeared muggy and damp, far from the standard depicted online. After expressing our concerns, we were moved to another room that was supposedly renovated. Initially, we had booked a King room, but were informed that there were no renovated King rooms available, so we were placed in a double room instead. The new room was in poor condition, with visible dirt and mold under the sink. While a new shower curtain had been installed, the rusty rings from the previous curtain were still in place. We were told the hotel was undergoing renovations, but this is not an acceptable reason to move guests into an unclean room, especially one with mold. Had I not booked through Hotels.com, I would have immediately sought alternative accommodations. However, when I inquired about potential solutions, I was told there was nothing they could do because of the booking method, though I was aware that a refund would not be possible. As someone with severe allergies, it was incredibly disappointing to feel ill while on vacation due to the state of the room. Overall, our experience was extremely unsatisfactory. There were fans running in the hallways, and we left feeling very disappointed with the quality of the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Room had a mildew smell
Stayed 1 night in Apr 2025

10/10 Excellent

Aubrey

Stayed 1 night in Apr 2025

8/10 Good

Luzminda, Knoxville

Liked: Cleanliness, amenities
Proximity to 195, restaurants, and shopping. Easy to find. Staff are smiling , friendly and good attitude towards customers
Stayed 1 night in Apr 2025

4/10 Poor

Tanarshel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms showing online is not the room. Very old. Moved rooms from the 1st room very old and looked trashy. They moved me to supposedly up dated room and it had mold under the sink and dirty in bathroom… shower had new curtain up but the old rusty shower rings still the corner
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominic

Stayed 1 night in Mar 2025

10/10 Excellent

Shaqwana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and great customer service
Stayed 5 nights in Apr 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Hebana

Business traveller
Disliked: Cleanliness, staff & service, amenities
From the moment we arrived, their attitude was rude and unwelcoming. There was no effort to make us feel comfortable or acknowledged, and they seemed completely disinterested in helping us. This kind of service does not reflect the hospitality we expected Sadraeka was the person in the front desk who took care of us and her attitude was very poor kind of uninteresting. Very bad attitude. Also we found a cockroach in the room. We are definitely not coming back to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Danielle

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janusz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient place
Stayed 2 nights in Apr 2025

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Uday

Travelled with family
Liked: Staff & service, amenities
Tower 2 needs upgrade
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

James

Liked: Staff & service
It is hard for me to rate the room and property. Some areas were above average like the lobby and bar area. Our first room was not renovated. It was very run down and was not clean. I asked to be moved and the woman at the desk could not have been more friendly and helpful. The second room was nicely updated and much cleaner.
Stayed 1 night in Apr 2025

6/10 Okay

Adriana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The property was ok. The room was clean some of the staff members were pleasant. Toiletries were very scarce, towels had some stains. Dated property.
Stayed 2 nights in Apr 2025

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness
For the price point I definitely was expecting something a little nicer than what I stayed in. The hotel itself when you first walk in is beautiful and elegant. The room I stayed in however was more like the motel 6. It was stuffy and dusty and not at all what I was expecting. The food was okay, average hotel food. Again everything was just okay, definitely not what I was expecting for how much I paid. I can get the same experience at a motel. The staff was all super friendly though! Especially the lady working at the Starbucks counter she was very kind to me.
Stayed 1 night in Apr 2025