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San Grand Hotel

4.0 star property
Upscale spa hotel, walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for San Grand Hotel

Serves breakfast, lunch and dinner
Point of interest
Minibar, in-room safe, desk, laptop workspace
Lunch and dinner served, vegetarian cuisine
Reception
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Popular LocationThang Long Water Puppet Theatre2 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Room options

View all photos for San Double or Twin Room with City View

Minibar, in-room safe, desk, laptop workspace

San Double or Twin Room with City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Day bed
Bathrobes
Hairdryer
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room with Window

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
2 bathrooms
Bathrobes
Private bathroom
  • 58 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Grand Suite with Lake View

City view

Grand Suite with Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
LCD TV
Day bed
Bathrobes
Hairdryer
  • 68 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Window No View

Minibar, in-room safe, desk, laptop workspace

Deluxe Window No View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Senior Suite Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Senior Suite Room with Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Room with Lake View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room with Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Connecting Room

Minibar, in-room safe, desk, laptop workspace

Premium Connecting Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
2 bathrooms
Bathrobes
Private bathroom
  • 58 sq m
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 1 Queen Bed

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Breakfast included
Spa
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Restaurant
4.9 out of 5, Exceptional, (1894)
The price is AU$59
for 1 night
includes taxes & fees
28 May - 29 May
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About the area

Hanoi

San Grand Hotel puts you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and within a 10-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at The Huc Spa can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Sunset Lake View, serves vegetarian cuisine and is open for lunch and dinner. Rooftop is the hotel's own rooftop bar, serving drinks along with breakfast and lunch. Other amenities include free WiFi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include O Quan Chuong and Dong Xuan Market.

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 8 min walk
  • O Quan Chuong - 8 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • Nộm Bò Khô Long Vi Dung - 1 min walk
  • Hanoi Coffee Station - 2 min walk
  • Quán Ốc Vi Sài Gòn - 1 min walk
  • Ốc Nóng - Nguyễn Hữu Huân - 1 min walk
  • Sâm Cây Si - Bún Cá - 1 min walk

About this property

San Grand Hotel

Upscale spa hotel, walk to Hoan Kiem Lake
San Grand Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at San Grand Hotel . An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
San Grand Hotel offers 50 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The Huc Spa has couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • Full-service spa

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 190000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

What is the cancellation policy at San Grand Hotel ?

San Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at San Grand Hotel ?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at San Grand Hotel on 24 May 2024 start from AU$115.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at San Grand Hotel ?

Yep, The Huc Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Is San Grand Hotel family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as children's dinnerware in the guestrooms, it's no surprise San Grand Hotel is a hit with families.

Does San Grand Hotel serve breakfast?

You bet, travelers speak well of the buffet breakfast here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at San Grand Hotel ?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at San Grand Hotel ?

Yep, they've got a lounge bar and an onsite restaurant that serves vegetarian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at San Grand Hotel ?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at San Grand Hotel ?

No, pets are not allowed.

San Grand Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 231 reviews" "
Rating 8 - Good. 42 out of 231 reviews" "
Rating 6 - Okay. 10 out of 231 reviews" "
Rating 4 - Poor. 2 out of 231 reviews" "
Rating 2 - Terrible. 1 out of 231 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHOL SU

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice and clean room and bathroom. Great breakfast buffet. Close to Hoan Kiem lake.
Stayed 4 nights in Feb 2024

6/10 Okay

Luz

Travelled with family
Disliked: Staff & service, amenities
The hotel was dated and smelled of food at hallway of our rooms, bedding was thin and bed sheet had a hole. The surrounding of the hotel was crowded and noisy. Breakfast was average but the view overlooking the lake from breakfast floor was unbeatable. Overall, not recommended.
Stayed 1 night in Feb 2024

8/10 Good

AJIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean but small . Particularly if you get back room then window is really small. Other than that thia place is good.
Stayed 4 nights in Jan 2024

8/10 Good

Janey

Travelled with group
Liked: Cleanliness, property conditions & facilities
We thought the hotel was perfectly located. Rooms were quiet and comfortable. Staff in reception were excellent. The breakfast was mediocre and the staff at breakfast did not go out of their way to service us.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tamimi

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Warren

Stayed 1 night in Jan 2024

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location with a lovely view over the lake if you go to the sky bar. All the staff were fantastic - helpful and personable. Room were clean and cosy and the bathroom had a great shower. Highly recommended
Stayed 2 nights in Jan 2024

10/10 Excellent

Anjuly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is right in the heart of old Hanoi, really good breakfast and wonderful customer service by Kylie!
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
Staff were wonderful. Everything was great highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024