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"Property location is excellent, breakfast was amazing. Service was okay, could have been better but understandable due to Huge turn over in guests, st ... " More

By a verified traveller on Sat 09 Dec 2023

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Hotel Description

A family-friendly stay in Da Nang awaits you at Mercure Danang French Village Bana Hills. Within steps you'll find Ba Na Hills and Sun World Ba Na Hills. Highlights at this hotel include 5 restaurants, 3 coffee shops/cafes, and an indoor swimming pool.

The buffet restaurant, La Crique, serves local and international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Meeting rooms and a 24-hour business center are among the business amenities offered. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions in proximity to this 4-star Hoa Vang hotel include My Khe Beach and Da Nang Bay.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$152* Per night/room 2 Apr. - 3 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds (Ancient French Village view)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed (Duplex)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Mercure Danang French Village Bana Hills ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Danang French Village Bana Hills

Everyone (3) Couples (1) Family (1)
4 out of 5
Property location is excellent, breakfast was amazing. Service was okay, could have been better but understandable due to Huge turn over in guests, staff appear under pressure.

Posted by on 9 Dec. 2023

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Comment from Hotel Management

9 Dec. 2023 by Guest Experience Manager

Bonjour, Xin chào!Dear Vanesa,Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam.We sincerely hope that your stay with us was enjoyable and fulfilling. Our mission is to make every guest's stay at our hotel unforgettable by offering exceptional services. Your comfort is our first priority.By delivering exceptional services, I hope our staff has succeeded in making your stay comfortable.Once again, thank you for your compliment for our property, and we hope your next visit will be even more pleasant than the previous one.Best regards,Guest Experience Department

2 out of 5
It took 30’ to register at the hotel counter then it took another 60’ to have room allocated. No entertainment at night time, it’s so boring to stay overnight. Pool is terrible. The only thing good is buffet restaurant. Staff service is terrible.

Posted by on 1 Apr. 2023

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Comment from Hotel Management

1 Apr. 2023 by Guest Experience Manager

Bonjour, Xin Chào,Dear Ms.Quynh,Warmest greetings from Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed.We appreciate your comments so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future and hope that you can introduce our hotel to your friends. Best regards.Hung Nguyen (Mr.)Guest Experience Manager.

4 out of 5

Posted by on 24 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Guest Experience Manager

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

3 out of 5
Was beautiful place, but getting too busy, crowded

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Hotel Management Team

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. The hotel has rooms tastefully furnished using classical and sophisticated elements designed in a 19th century European style. There are doors in the bathroom for more privacy. I am sorry that your room did not meet your expectations. The location itself is very popular with local visitors so it could be crowded during daytime but atmosphere is totally different in the evening, the village become magic and the hill belong to you. Regarding beer voucher, Hotel Mercure do not manage this area, we will address the problem to our partner. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely,

3 out of 5
Hoa Vang is unique place for visit.Nice and beautiful.But they lack of people service, the service dont have skill of service and if you stay overnite at Hoa Vang you dont have any coffee bar even invirometn so noce and romantice

Posted by on 20 Aug. 2019

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Comment from Hotel Management

25 Aug. 2019 by Guest Experience Manager

Dear Jackie, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

4 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Hotel management team

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Hotel Management team

About the Mercure Danang French Village Bana Hills

Location An Son, Hoa Ninh, Da Nang, Da Nang

All-inclusive Details

All-inclusive room rates at Mercure Danang French Village Bana Hills are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Mercure Danang French Village Bana Hills are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Mercure Danang French Village Bana Hills offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There are 5 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Mercure Danang French Village Bana Hills. An area shuttle within 40 kilometers, a theme park shuttle, and a roundtrip airport shuttle are available for a fee. Self parking and valet parking are free. A complete renovation of Mercure Danang French Village Bana Hills was completed in January 2022. Smoking is allowed in designated areas at this 4-star Da Nang hotel.

  • 461 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • 3 coffee shops
  • Meeting rooms
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 40 kilometers, and theme park shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Mercure Danang French Village Bana Hills offers 461 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries. This Da Nang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

La Crique - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

L'Etable - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Open daily.

Cafe Postal - Onsite coffee shop. Open daily.

Maison Du Roi - Onsite restaurant. Open daily.

Le Grenier - Onsite coffee shop. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:30 PM

Special check-in instructions:

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.

To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 693000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Danang French Village Bana Hills

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property uses a grey water recycling system.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals not allowed
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 289000 for adults and VND 145000 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 693000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Danang French Village Bana Hills Hotel Hoa Vang
  • Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Hoa Vang
  • Mercure Danang French Village Bana Hills Hotel Hoa Vang
  • Mercure Danang French Village Bana Hills Hoa Vang
  • Hotel Mercure Danang French Village Bana Hills Hoa Vang
  • Hoa Vang Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Hotel
  • Hotel Mercure Danang French Village Bana Hills
  • Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Da Nang
  • Mercure Danang French Village Bana Hills Hotel Da Nang

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.