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3.5 out of 5

"Was beautiful place, but getting too busy, crowded " More

By a verified traveller on Thu 09 Jan 2020

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Hotel Description

At Mercure Danang French Village Bana Hills you'll be within steps of popular attractions like Sun World Ba Na Hills and Ba Na Hills. Highlights at this Baroque hotel include 4 restaurants, 4 coffee shops/cafés, and an indoor swimming pool.

Plasma TVs with cable channels are featured in all 333 individually furnished rooms, and you can enjoy free WiFi, free bottled water, and ceiling fans. You'll find nice touches like slippers and designer toiletries to enhance your stay. 24-hour room service, safes, and hair dryers are also available.

The buffet restaurant, La Crique, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the free kids' club, fitness center, and kids' swimming pool. Added amenities include free WiFi in public areas, a 24-hour business center, and spa services. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Hoa Vang hotel, you'll be 20 km (12.4 mi) from Ba Na Hills Cable Car and 37.3 km (23.2 mi) from Han Market.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$71* Per night/room 11 Nov. - 12 Nov.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds (Ancient French Village view)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mercure Danang French Village Bana Hills ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Danang French Village Bana Hills

Everyone (3) Family (1)
4 out of 5

Posted by on 24 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Guest Experience Manager

Dear Valued Guest, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

3 out of 5
Was beautiful place, but getting too busy, crowded

Posted by on 9 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Hotel Management Team

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Mercure Danang French Village Bana Hills. The hotel has rooms tastefully furnished using classical and sophisticated elements designed in a 19th century European style. There are doors in the bathroom for more privacy. I am sorry that your room did not meet your expectations. The location itself is very popular with local visitors so it could be crowded during daytime but atmosphere is totally different in the evening, the village become magic and the hill belong to you. Regarding beer voucher, Hotel Mercure do not manage this area, we will address the problem to our partner. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely,

3 out of 5
Hoa Vang is unique place for visit.Nice and beautiful.But they lack of people service, the service dont have skill of service and if you stay overnite at Hoa Vang you dont have any coffee bar even invirometn so noce and romantice

Posted by on 20 Aug. 2019

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Comment from Hotel Management

25 Aug. 2019 by Guest Experience Manager

Dear Jackie, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

4 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Hotel management team

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Hotel Management team

About the Mercure Danang French Village Bana Hills

Location An Son, Hoa Ninh, Hoa Vang, Da Nang

Property Features

Mercure Danang French Village Bana Hills offers its guests an indoor pool, a fitness center, and a children's pool. There are 4 restaurants and 4 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Spa services, a library, and a terrace are also featured at the business-friendly Mercure Danang French Village Bana Hills. Free valet parking is available. Smoking is allowed in designated areas at this Baroque Hoa Vang hotel.

  • 333 guestrooms or units
  • 5 levels
  • 5 buildings
  • 4 dining venues
  • 4 coffee shops
  • Built in 2014
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Da Nang Intl. Airport (DAD) (36.7 km / 22.8 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Mercure Danang French Village Bana Hills offers 333 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

La Crique - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

L'Etable - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Cafe Postal - Onsite coffee shop. Open daily.

Roi Tapas - Onsite restaurant. Open daily.

La Cote D'Azur - Onsite buffet restaurant. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Danang French Village Bana Hills

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 235000 for adults and VND 125000 for children (approximately)
  • Rollaway bed fee: VND 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Danang French Village Bana Hills Hotel Hoa Vang
  • Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Hoa Vang
  • Mercure Danang French Village Bana Hills Hotel Hoa Vang
  • Mercure Danang French Village Bana Hills Hoa Vang
  • Hotel Mercure Danang French Village Bana Hills Hoa Vang
  • Hoa Vang Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Hotel
  • Hotel Mercure Danang French Village Bana Hills
  • Mercure Danang French Village Bana Hills Hotel
  • Mercure Danang French Village Bana Hills Hoa Vang
  • Mercure Danang French Village Bana Hills Hotel Hoa Vang

You should know

  • To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.