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White Horse Lake Jianguo Hotel

Property class: 4.5

Photo gallery for White Horse Lake Jianguo Hotel

A spacious lobby with a central reception desk, multiple floors, and a modern ceiling design.
Property entrance
A hotel lobby with a buffet area, seating arrangements, and a large window providing natural light.
A modern building with vertical windows and a curved facade, surrounded by multiple flags.
A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
No 336 South Changjiang Road, Hangzhou, Zhejiang, 310052
  • Place, Quiantang River Bridge
    ‪13 min drive‬
  • Place, Song Dynasty Town
    ‪14 min drive‬
  • Place, West Lake
    ‪16 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Room

Room

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room

Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Suite

Living room

Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite

Room

Superior Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Spa pool
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  • Parking included
9.4 out of 10, Exceptional, 96 reviews
The price is AU$286
includes taxes & fees
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About the area

Hangzhou

At White Horse Lake Jianguo Hotel, you'll be connected to the convention centre and 8.7 km (5.4 mi) from West Lake. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Golden Phoenix Chinese, serves Chinese cuisine. Enjoy the gym and sauna. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Local cuisine breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Binjiang hotel include Song Dynasty Town and Taiziwan Park.

What's nearby

  • Quiantang River Bridge - 13 min drive - 8.7 km
  • Song Dynasty Town - 14 min drive - 10.4 km
  • Hangzhou Zoo - 14 min drive - 7.5 km
  • West Lake - 16 min drive - 11.3 km
  • Hangzhou Olympic Sports Center - 19 min drive - 12.5 km

Getting around

  • Chengye Road Station - 19 min walk
  • Hangzhou Station - 23 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪0578小炒 - ‬15 min walk
  • ‪群乐饭店 - ‬2 min drive
  • ‪沙县小吃 - ‬18 min walk
  • ‪伊順基牛肉麵店 - ‬2 min drive
  • ‪黑泷堂 - ‬13 min walk

About this property

White Horse Lake Jianguo Hotel

White Horse Lake Jianguo Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. A business centre and meeting rooms are available.

Public spaces have free WiFi. An arcade/games room, tour/ticket assistance, and dry cleaning/laundry services are also featured at the luxury White Horse Lake Jianguo Hotel. Self parking is free.

This 4.5-star Hangzhou hotel is smoke free.

  • 382 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
White Horse Lake Jianguo Hotel offers 382 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Exterior
EVEN Hotel Hangzhou West Lake by IHG
Downtown Hangzhou
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 37 reviews
The price is AU$111
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available for a fee: CNY 115 per person
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Chichi Restaurant
  • Golden Phoenix Chinese
  • Victory Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a lake

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at White Horse Lake Jianguo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CNY 115 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

White Horse Lake Jianguo
White Horse Lake Jianguo Hangzhou
White Horse Lake Jianguo Hotel
White Horse Lake Jianguo Hotel Hangzhou
White Horse Lake Jianguo
White Horse Lake Jianguo Hotel Hotel
White Horse Lake Jianguo Hotel Hangzhou
White Horse Lake Jianguo Hotel Hotel Hangzhou

Frequently asked questions

Is parking available at White Horse Lake Jianguo Hotel?

Yep, White Horse Lake Jianguo Hotel has a free self car park.

Does White Horse Lake Jianguo Hotel have a pool?

White Horse Lake Jianguo Hotel has an outdoor pool and an indoor pool.

What luxury perks are available at White Horse Lake Jianguo Hotel?

White Horse Lake Jianguo Hotel features an outdoor pool, an indoor pool and a sauna.

Is White Horse Lake Jianguo Hotel family-friendly?

You bet! With amenities such as an arcade, a deli and an indoor pool, it's no surprise that White Horse Lake Jianguo Hotel is a hit with families.

Does White Horse Lake Jianguo Hotel serve breakfast?

Yeah, local cuisine breakfast is on offer daily.

Is there a free airport shuttle available at White Horse Lake Jianguo Hotel?

No, White Horse Lake Jianguo Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at White Horse Lake Jianguo Hotel?

Yep, you can grab a meal at White Horse Lake Jianguo Hotel's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at White Horse Lake Jianguo Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at White Horse Lake Jianguo Hotel?

No, pets and service animals are not allowed.

White Horse Lake Jianguo Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel facility is new but service is unqualified

The credit point that I offered just in few minutes ago is opposite; the credit ranking here is correct this time. However, the comment about my staying experience is real based on my recent stays in end-July 2013; this is not a right hotel to stay for business travelers.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hardware is good but service is unqualified.

The hotel is a pretty new one. The room is nice and well facilitated, but the service at their front desk, restaurant, and public area are unqualified--not internationally, very localized, and sometimes rude. They do not offer shuttle service to any nearby spots; as this hotel is very far from the downtown and commercial area in "Binjian district" of Hangzhou City, it is very difficult to get a taxi for the hotel and very high cost to take taxi for every places you go in the city.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort