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West Lake State Guest House

5.0 star property
Luxury spa hotel near West Lake

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Photo gallery for West Lake State Guest House

Waterfront Room (King Bed) in Building No.2
Food court
Courtyard View Room (Twin Beds) in Building No.8
Food court
Interior entrance
Reviews
9.6

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
18 Yanggong Causeway, Hangzhou, Zhejiang, 310007
  • Popular LocationWest Lake1 min drive
  • Popular LocationZhejiang University Yuquan Campus4 min drive
  • Popular LocationLingyin Temple5 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)43 min drive

Room options

View all photos for Courtyard View Room (Twin Beds) in Building No.8

Courtyard View Room (Twin Beds) in Building No.8

Courtyard View Room (Twin Beds) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Courtyard View

Twin Room with Courtyard View

Twin Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room with Courtyard View

King Room with Courtyard View | Living area

King Room with Courtyard View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elegant Suite

Elegant Suite | View from room

Elegant Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Qingyi Room in Building No.7(King Bed)

Qingyi Room in Building No.7(King Bed)

Qingyi Room in Building No.7(King Bed)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.7

Courtyard View Room (King Bed) in Building No.7

Courtyard View Room (King Bed) in Building No.7

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Courtyard View Room (King Bed) in Building No.8

Courtyard View Room (King Bed) in Building No.8

Courtyard View Room (King Bed) in Building No.8

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Four Seasons Hotel Hangzhou at West Lake
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (163)
The price is AU$912
for 1 night
includes taxes & fees
29 May - 30 May
Four Seasons Hotel Hangzhou at West Lake

About the area

Hangzhou

A luxury stay in Hangzhou awaits you at West Lake State Guest House. You'll be 3.8 km (2.3 mi) from Zhejiang University Yuquan Campus and 3.9 km (2.4 mi) from Lingyin Temple. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .You can enjoy LCD TVs with satellite channels, and all 232 soundproofed rooms feature free WiFi, free wired Internet and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include dressing gowns and slippers, while premium linens invite a good night's rest. Additionally, free bottled water, safes and hairdryers are available. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Enjoy the marina, gym, Hot tub and sauna. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free WiFi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is available. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Xihu hotel include West Lake and Broken Bridge.

What's nearby

  • West Lake - 1 min drive
  • Zhejiang University Yuquan Campus - 4 min drive
  • Lingyin Temple - 5 min drive
  • Broken Bridge - 6 min drive
  • Hangzhou Tower Shopping Mall - 8 min drive

Getting around

  • Huanglong Cave Station - 5 min drive
  • Hangzhou Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive

Restaurants

  • 江南阿二 - 9 min walk
  • 翠越会 - 1 min walk
  • 湖畔茶居 - 1 min drive
  • 弄堂里 - 9 min walk
  • 溪尚会 - 9 min walk

About this property

West Lake State Guest House

Luxury spa hotel near West Lake
West Lake State Guest House offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A hot tub, a fitness centre, and a sauna are also featured at the luxury West Lake State Guest House. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

  • 232 guestrooms or units
  • 2 levels
  • 7 buildings
  • 3 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
West Lake State Guest House offers 232 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 147 for adults and CNY 74 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Marina
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Lake State Guest House

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 147 for adults and from CNY 74 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

State Guest House Hotel
West Lake State Guest House
West Lake State Guest House Hotel
West Lake State Guest House Hotel Hangzhou
West Lake State Guest House Hangzhou
West State Guest House Hotel
West Lake State Hangzhou
West Lake State Guest House Hotel
West Lake State Guest House Hangzhou
West Lake State Guest House Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at West Lake State Guest House?

West Lake State Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at West Lake State Guest House?

Yep, West Lake State Guest House has a free self car park, free extended parking and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at West Lake State Guest House?

Yep, there is an onsite spa at West Lake State Guest House. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does West Lake State Guest House have a pool?

West Lake State Guest House has an indoor pool.

What luxury perks are available at West Lake State Guest House?

West Lake State Guest House features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes West Lake State Guest House a romantic place to stay?

1 hot tub and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at West Lake State Guest House.

Does West Lake State Guest House serve breakfast?

Yep, buffet brekkie is on offer daily.

Is there a free airport shuttle available at West Lake State Guest House?

No, West Lake State Guest House does not offer an airport shuttle service.

Is there a bar or restaurant at West Lake State Guest House?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at West Lake State Guest House?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at West Lake State Guest House?

No, pets and service animals are not allowed.

West Lake State Guest House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 120 reviews" "
Rating 8 - Good. 16 out of 120 reviews" "
Rating 6 - Okay. 3 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue, AB, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019

10/10 Excellent

Yu Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience with West Lake State Guest House
The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Stayed 1 night in Nov 2019

10/10 Excellent

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hidden gem
It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
Stayed 2 nights in Oct 2019

10/10 Excellent

HY, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have the most beautiful west lake view. Will definitely stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

S, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
Stayed 4 nights in Jul 2019

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful place, poor service
The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
Stayed 1 night in Jul 2019