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Mercure Hangzhou West Lake

3.5 star property
Central hotel connected to a shopping centre in Hangzhou with a restaurant

Photo gallery for Mercure Hangzhou West Lake

Privilege, Room, 1 King Bed
Fitness facility
Meeting facility
Exterior
Superior Room, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • Laundry
  • 24/7 front desk
  • Gym
The current price is AU$160
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
No 3 Zhonghe North Road, Xiacheng District, Hangzhou, Zhejiang, 310006
  • Place, West Lake
    ‪15 min walk‬
  • Place, Wulin Square
    ‪19 min walk‬
  • Place, Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

About the area

Hangzhou

Mercure Hangzhou West Lake places you in the centre of Hangzhou, connected to a shopping centre and within just a 15-minute stroll of Hangzhou Jiali Center and Si Cheng Church. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a bar/lounge. .This business-friendly hotel offers a fitness centre, a business centre and concierge services. Added amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Shangcheng hotel, you'll be 1.6 km (1 mi) from West Lake.

What's nearby

  • Wushan Night Market - 14 min walk - 1.2 km
  • West Lake - 15 min walk - 1.3 km
  • Hangzhou China Silk Town - 18 min walk - 1.6 km
  • Wulin Square - 19 min walk - 1.6 km
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.5 km

Getting around

  • Hangzhou Station - 11 min drive
  • Wan’an Bridge Station - 12 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪KFC 肯德基 - ‬3 min walk
  • ‪海底捞 - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪nana taproom - ‬3 min walk
  • ‪McDonald's (麦当劳) - ‬2 min walk

About this property

Mercure Hangzhou West Lake

Central hotel connected to a shopping centre in Hangzhou with a restaurant
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Hangzhou West Lake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Hangzhou hotel is smoke free.

  • 292 guestrooms or units
  • 17 levels
  • 2 coffee shops
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hangzhou West Lake offers 292 accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

1 bedroom, premium bedding, down duvets, minibar
Sofitel Hangzhou Westlake
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 484 reviews
The price is AU$200
includes taxes & fees
11 Nov - 12 Nov
Sofitel Hangzhou Westlake

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CNY 10 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 69 to 69 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 69 to 69 for adults and CNY 0 to 69 for children
  • Self-parking fee: CNY 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Hangzhou West Lake Hotel
Mercure Hangzhou West Hotel
Mercure Hangzhou West Hangzhou
Mercure Hangzhou West Lake Hotel
Mercure Hangzhou West Lake Hangzhou
Mercure Hangzhou West Lake Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Mercure Hangzhou West Lake?

Mercure Hangzhou West Lake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hangzhou West Lake?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake on 21 Nov 2025 start from AU$159.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hangzhou West Lake?

Yep, Mercure Hangzhou West Lake has a self car park with in/out privileges for CNY 10 per day. Onsite parking is limited.

What makes Mercure Hangzhou West Lake a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Hangzhou West Lake.

Is Mercure Hangzhou West Lake family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Hangzhou West Lake is a hit with families.

Does Mercure Hangzhou West Lake serve breakfast?

You bet, buffet brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Hangzhou West Lake?

No, Mercure Hangzhou West Lake does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hangzhou West Lake?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hangzhou West Lake?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Mercure Hangzhou West Lake?

No, pets are not allowed.