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Flyzoo Hotel - Alibaba

4.5 star property
Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants

Choose dates to view prices

Photo gallery for Flyzoo Hotel - Alibaba

Hollywood Deluxe with Balcony
Exterior detail
Restaurant
Luxury Suite | Bathroom
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available

Explore the area

Map
Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121
  • Popular LocationWulin Square14 min walk
  • Popular LocationWest Lake3 min drive
  • Popular LocationZhejiang University Yuquan Campus4 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)33 min drive

Room options

View all photos for Hollywood Deluxe King

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Hollywood Deluxe King

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand King

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Grand King

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hollywood Deluxe Twin

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Hollywood Deluxe Twin

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hollywood Deluxe with Balcony

Hollywood Deluxe with Balcony | Terrace/patio

Hollywood Deluxe with Balcony

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Air conditioning
TV
2 bedrooms
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
Electric kettle
  • Sleeps 3
  • 1 King Bed

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The price is AU$205
for 1 night
includes taxes & fees
30 May - 31 May
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About the area

Hangzhou

You'll be connected to a shopping centre at Flyzoo Hotel - Alibaba, and within a 30-minute stroll of Wulin Square and West Lake. Highlights at this luxury hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Gongshu hotel include Zhejiang University Yuquan Campus and Xixi Wetland Park.

What's nearby

  • Hangzhou Tower Shopping Mall - 11 min walk
  • Wulin Square - 14 min walk
  • Hangzhou China Silk Town - 3 min drive
  • West Lake - 3 min drive
  • Zhejiang University Yuquan Campus - 4 min drive

Getting around

  • Wulin Square Station - 7 min walk
  • East Railway Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • 映山会馆 - 1 min walk
  • 绿茶 - 1 min walk
  • 天目山庄 - 1 min walk
  • 杭州方辰纺织有限公司-业务部 - 1 min walk
  • 杭州采泰装饰监理有限公司 - 1 min walk

About this property

Flyzoo Hotel - Alibaba

Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Flyzoo Hotel - Alibaba. For a fee, parking is available.

This 4.5-star Hangzhou hotel is smoke free.

  • 289 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
Flyzoo Hotel - Alibaba offers 289 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 138 for adults and CNY 138 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 138 for children
  • Self-parking fee: CNY 60 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Flyzoo Hotel Alibaba
Flyzoo Hotel - Alibaba Hotel
Flyzoo Hotel - Alibaba Hangzhou
Flyzoo Hotel - Alibaba Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at Flyzoo Hotel - Alibaba?

Flyzoo Hotel - Alibaba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Flyzoo Hotel - Alibaba?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Flyzoo Hotel - Alibaba on 24 May 2024 start from AU$118.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Flyzoo Hotel - Alibaba?

Yep, Flyzoo Hotel - Alibaba has a self car park with in/out privileges for CNY 60 per night.

Does Flyzoo Hotel - Alibaba serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Flyzoo Hotel - Alibaba?

No, Flyzoo Hotel - Alibaba does not offer an airport shuttle service.

Is there a bar or restaurant at Flyzoo Hotel - Alibaba?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Flyzoo Hotel - Alibaba?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Flyzoo Hotel - Alibaba?

No, pets are not allowed.

Flyzoo Hotel - Alibaba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Tuan Keong

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am
Stayed 1 night in Jun 2023

10/10 Excellent

shuou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

shuou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hangzhou after changing 3-4 different hotels
Stayed 1 night in May 2023

10/10 Excellent

FJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Nice room. Very good breakfast. Very clean. Will definitely stay there again.
Stayed 3 nights in Apr 2023

8/10 Good

SZE YIN SIDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the design, cleanliness, and location
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting concept, but still experimental
If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Gan Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond robotic. Great!
Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are.
Stayed 1 night in Aug 2019