Best Western Brantford Hotel & Conference Centre

3.0 star property
Family-friendly hotel with indoor pool, near Wayne Gretzky Sports Centre

Photo gallery for Best Western Brantford Hotel & Conference Centre

Breakfast, lunch served; local and international cuisine, garden views
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Fireplace (with Sofabed)
Breakfast, lunch served; local and international cuisine, garden views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$146
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
19 Holiday Dr, Brantford, ON, N3R7J4
  • Place, Arrowdale Municipal Golf Course
    ‪16 min walk‬
  • Place, Wayne Gretzky Sports Centre
    ‪2 min drive‬
  • Place, Personal Computer Museum
    ‪5 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪20 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, Patio

8.8 out of 10
Excellent
(15 reviews)

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed;Bunk beds)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 6
  • 3 Single Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Patio

8.0 out of 10
Very good
(33 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(27 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Fireplace (with Sofabed)

8.0 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Fireplace (with Sofabed)

8.4 out of 10
Very good
(14 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 Queen Bed

1 King Bed, Non-Smoking, Gretzky Wing, Whirlpool, Microwave and Refrigerator, Fireplace

  • Sleeps 2

1 King Bed, Non-Smoking, East Wing, Whirlpool, Fireplace, Microwave and Refrigerator

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Gretzky Wing, Microwave and Refrigerator, Sofabed, High Speed Internet Access

  • Sleeps 4

2 Double Beds, Non-Smoking, High Speed Internet Access, Sitting Area, Patio

  • Sleeps 4

2 Double Beds, Non-Smoking, Pet Friendly Room, High Speed Internet Access, Coffee Maker

  • Sleeps 4

2 Queen Beds, Non-Smoking, Gretzky Wing, Microwave and Refrigerator, Fireplace, Sofabed

  • Sleeps 5

Room with Two Queen Beds and Roll-In Shower - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Sitting Area

  • Sleeps 4

2 Double Beds, Non-Smoking, Roll in Shower, East Wing, Patio, High Speed Internet Access

  • Sleeps 4

1 King Bed, Non-Smoking, Gretzky Wing, Microwave and Refrigerator, Sofabed, High Speed Internet Access

  • Sleeps 4

1 Queen Bed, Non-Smoking, Sofabed, High Speed Internet Access, Sitting Area

  • Sleeps 4

1 Queen Bed, Non-Smoking, Fireplace, Sofabed, Refrigerator, High Speed Internet Access

  • Sleeps 4

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About the area

Brantford

A family-friendly stay in Brantford awaits you at Best Western Brantford Hotel & Conference Centre. You'll be 2.4 km (1.5 mi) from Wayne Gretzky Sports Centre and 4.5 km (2.8 mi) from Sanderson Centre for the Performing Arts. Highlights at this hotel include a restaurant, an indoor swimming pool and free daily breakfast. .The restaurant, Myra's Bar and Grill, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, kids' swimming pool and pool loungers. 6125 square feet (569 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Brantford hotel include Elements Casino Brantford and Brantford Arts Block.

What's nearby

  • Arrowdale Municipal Golf Course - 16 min walk - 1.4 km
  • Wayne Gretzky Sports Centre - 2 min drive - 2.6 km
  • Personal Computer Museum - 5 min drive - 2.6 km
  • Sanderson Centre for the Performing Arts - 8 min drive - 4.7 km
  • McMaster University - 20 min drive - 38.8 km

Getting around

  • Brantford, ON (XFV-Brantford Train Station) - 6 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Tim Hortons - ‬18 min walk

About this property

Best Western Brantford Hotel & Conference Centre

Family-friendly hotel with indoor pool, near Wayne Gretzky Sports Centre
Best Western Brantford Hotel & Conference Centre offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 6125 square feet (569 square metres) and includes a conference centre. The family-friendly Best Western Brantford Hotel & Conference Centre also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Brantford hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • 6125 sq ft of conference space
  • 569 sq. m of conference space
  • Built in 1968
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Brantford Hotel & Conference Centre offers 158 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Brantford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Myra's Bar and Grill

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (6,125 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40.00 per accommodation, per day (maximum CAD 157 per stay), plus a deposit of CAD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 40.00 per accommodation, per day (maximum CAD157 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Brant Park
Best Western Brant Park Inn
Best Western Plus Brant Park
Brantford Best Western
Brant Park Inn
Best Western Brantford
Best Western Brantford Hotel
Brantford Best Western
BEST WESTERN Brantford Hotel And Conference Centre Ontario
Best Western Brantford Hotel & Conference Centre Hotel
BW Plus Brantford Hotel Conference Center
Best Western Brantford Hotel & Conference Centre Ontario
Best Western Brantford Hotel & Conference Centre Brantford
Best Western Brantford Hotel & Conference Centre Hotel Brantford

Frequently asked questions

Is parking available at Best Western Brantford Hotel & Conference Centre?

Yep, Best Western Brantford Hotel & Conference Centre has a free self car park.

How much does it cost to stay at Best Western Brantford Hotel & Conference Centre?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Brantford Hotel & Conference Centre on 8 Feb 2026 start from AU$146.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Brantford Hotel & Conference Centre have a pool?

Best Western Brantford Hotel & Conference Centre has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

What makes Best Western Brantford Hotel & Conference Centre a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Brantford Hotel & Conference Centre.

Is Best Western Brantford Hotel & Conference Centre family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Best Western Brantford Hotel & Conference Centre is a hit with families.

Does Best Western Brantford Hotel & Conference Centre serve breakfast?

Yep, travelers can't get enough of the free full brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Brantford Hotel & Conference Centre?

No, Best Western Brantford Hotel & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Brantford Hotel & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Brantford Hotel & Conference Centre?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Best Western Brantford Hotel & Conference Centre?

There isn't one on site, but Arrowdale Municipal Golf Course is a short 17-minute walk away.

Best Western Brantford Hotel & Conference Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1053 reviews
Rating 8 - Good. 293 out of 1053 reviews
Rating 6 - Okay. 119 out of 1053 reviews
Rating 4 - Poor. 65 out of 1053 reviews
Rating 2 - Terrible. 55 out of 1053 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities
Always a great stay here. Rooms are a little dated, however the pool and hot tub are the reasons we continue to come back! Staff are friendly and everything is really clean! We enjoy the complimentary breakfast too!
Stayed 1 night in Nov 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, with efficient and friendly staff. Lovely, quiet, large room with gas fireplace.
Stayed 1 night in Nov 2025

8/10 Good

Bryan

Stayed 1 night in Oct 2025

6/10 Okay

Dominico

Liked: Staff & service
Extremely noisy seems like people seem to be living there
Stayed 1 night in Oct 2025

10/10 Excellent

Dylan

Stayed 1 night in Oct 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Room was spacious and clean. Found room to be a little tired, out dated.Did not use free breakfast but it was included. Room was very reasonably priced. Staff at front desk was friendly. Bed was pretty comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

William

Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Small problem at checking when I got charged by Paypal/Expedia and the hotel charged me also but the lady at the front desk fixed it and was very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not warm. Some areas under construction. Loved the room. The breakfast was understaffed and the food was substandard. The dinner was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Stayed 3 nights in Sep 2025

4/10 Poor

Eric

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close of rail road loud inside to air conditioning is loud bed not confortable old carpet
Stayed 3 nights in Oct 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
T
Stayed 1 night in Oct 2025

2/10 Terrible

Pat

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room that I was in was for people with pets the bare rug on the floor was filthy I like to walk bare footed and by the end of my first day my feet were black the outlets on both lamps did not work so had trouble plugging in my phone and computer so i had to unplug the microwave there was a pullout couch in the room that was dirty and was told it was a pull out couch but no bedding to put on it if i had someone stay with me the hotel says it is renovating but a previous message from another guest said it was under renovation in May/2025 The whole time I was there I did not see any renovation people doing any work and I was there for 13 days sliding glass door on the room but if you wanted to open the door there was no screen on it very disappointed with the overall stay and will not book here again
Stayed 11 nights in Oct 2025

8/10 Good

Gary

Stayed 1 night in Oct 2025

8/10 Good

Vicki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Was pretty clean the bathtub wall was a bit gross there was a bug on the bed but not a bed bug problay just a random bug and one in the bathroom too that turned us off the hotel a little. The hot tub didn’t work which was a bit upsettting since we picked the hotel for that purpose . But other wise it was ok. It was loud at night someone was banging on a door yelling let me in the room and that was not pleasant .
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Tingting

Liked: Cleanliness, amenities
Nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Nishith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff
Stayed 4 nights in Oct 2025

4/10 Poor

Hanni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms with armpit smell, rude breakfast staff always keeping an eye on you, cant even let you bring an apple upstairs
Stayed 1 night in Jul 2025

6/10 Okay

Julie, Waseca

Travelled with partner
Liked: Cleanliness, staff & service
-
Stayed 1 night in Oct 2025

8/10 Good

Melonie

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was very sweet even to the kids
Stayed 2 nights in Aug 2025

4/10 Poor

gillian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guests were smoking on patios making the area in front of the hotel, the courtyard, and main floor hallway smell of smoke. We requested to be moved away from first floor area due to the strong hallway smell. There was no on site security overnight like most locations we stay at. The neighbours were very loud and we had to call police after hours of disturbances.
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities

Misrepresentation

We were not told the hot tub was out of order. My husband is disabled and because our room was so far from the elevator, we used the stairs. We found out after changing and getting down there, it was not working!!! The pool was like ice, so after driving all day, we were “sorely” disappointed. It was not mentioned on their site or I would not have booked it. We were told it had been out over a week. We were looking forward to eating in the restaurant on site, another reason we picked this hotel, only to find out it was closed. Breakfast was ok, our other request in a hotel.
Stayed 1 night in Sep 2025