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Kanaya Resort Hakone

4.0 star property

Photo gallery for Kanaya Resort Hakone

Panorama Superior Room | Bathroom
Restaurant
JOHN KANAYA Suite
Panorama Superior Room
Wa Suite | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is AU$1,087
22 June - 23 June

Explore the area

View map
1251-16 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Ōwakudani
    ‪2 min walk‬

Room options

View all photos for Corner Superior Room

Corner Superior Room

Corner Superior Room

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Terrace Suite

Grand Terrace Suite

Grand Terrace Suite

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for JOHN KANAYA Suite

JOHN KANAYA Suite

JOHN KANAYA Suite

  • 113 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Panorama Superior Room

Panorama Superior Room

Panorama Superior Room

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Terrace Deluxe Room

Terrace Deluxe Room

Terrace Deluxe Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Terrace Standard Room

Terrace Standard Room

Terrace Standard Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Wa Superior Room

Wa Superior Room

Wa Superior Room

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Wa Suite

Wa Suite

Wa Suite

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Hakone

At Kanaya Resort Hakone you'll be within just a 5-minute stroll of Ōwakudani and within 30 minutes of Hakone Gora Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Japanese breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Sights within a 10-minute drive of this 4-property class Sengokuhara hotel include Hakone Open Air Museum and Fuji-Hakone-Izu National Park.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Ōwakudani - 2 min walk - 0.2 km
  • Hakone Geo Museum - 8 min walk - 0.7 km
  • Hakone Tozan Cable Car - 6 min drive - 2.7 km

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Gora Station - 6 min drive
  • Tokyo (HND-Haneda) - 106 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬4 min drive
  • ‪箱根餃子センター - ‬6 min drive
  • ‪鮨・天麩羅 風月 - ‬6 min drive
  • ‪涌わくキッチン - ‬4 min drive
  • ‪自然薯農家レストラン 山薬宮城野本店 - ‬8 min drive

About this property

Kanaya Resort Hakone

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A train station pick-up shuttle and A train station drop-off shuttle are free. Kanaya Resort Hakone also features a garden and room service (during limited hours). Self parking is free.

This 4-star Hakone hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kanaya Resort Hakone offers 14 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, spring water baths, slippers and toilets with an electronic bidet. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 3:00 PM to 5:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 10:00 AM for a fee: JPY 5,500 for adults and JPY 3,850 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.
Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 5500 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 5500 for adults and from JPY 3850 for children
  • Rollaway bed fee: JPY 5500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kanaya Resort
Kanaya Hakone
Kanaya Resort Hakone Hotel
Kanaya Resort Hakone Hakone
Kanaya Resort Hakone Hotel Hakone

Frequently asked questions

What is the cancellation policy at Kanaya Resort Hakone?

Kanaya Resort Hakone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kanaya Resort Hakone?

As of 17 June 2026, prices found for a 1-night stay for 2 adults at Kanaya Resort Hakone on 22 June 2026 start from AU$1,087, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kanaya Resort Hakone?

Yep, Kanaya Resort Hakone has a free self car park.

Are there any beaches close to Kanaya Resort Hakone?

The closest beach to Kanaya Resort Hakone is Atami Sun Beach (17.6 km).

What makes Kanaya Resort Hakone a romantic place to stay?

A lounge bar, plus spring water baths in the guestrooms, help set the scene for a romantic weekend at Kanaya Resort Hakone.

Are there hot tubs in the rooms at Kanaya Resort Hakone?

No, but there are spring water baths in the guestrooms.

Does Kanaya Resort Hakone serve breakfast?

Yep, Japanese breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Kanaya Resort Hakone?

No, Kanaya Resort Hakone does not offer an airport shuttle service.

Is there a bar or restaurant at Kanaya Resort Hakone?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kanaya Resort Hakone?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Kanaya Resort Hakone?

No, only service animals are allowed.

Kanaya Resort Hakone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ATSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて利用しましたが、全体的に清掃が行き届いており、部屋付きのお風呂も素晴らしかったです。 何より夕食・夜食・朝食すべて素晴らしかったです。 サービス面でも細かい配慮をしていただいてありがたかったです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KIYOHIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

全てが素晴らしい.チェックインのお迎えから.夕食.お風呂.朝食．お見送り迄兎に角素晴らしい。客質も最高でした。
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

パン

夕食に出されたバケットとワインは美味しかった。朝食のデザートは、ヨーグルトを器に入れただけでした。預けていた車は、樹木の脂のようなものが結構付いていた。どこに置かれていたのやら。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした
Stayed 2 nights in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
温泉がとても良く、お肌がツルツルになりました。お食事もとても手の込んだお料理で、ゆっくり過ごすことができました。
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever, excellent service, and the food espectacular.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +
Stayed 2 nights in May 2019
Verified

8/10 Good

pino

Liked: Staff & service, amenities, property conditions & facilities
従業員の方々はとても細かい気配りをしていただいて、気持ち良く過ごすことが出来ました。 フルコースのフランス料理なので2泊はちょっと胃にきつかったです。
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not sure what is appealing here

Looking at their official website before we booked our stay, we thought this hotel is a place where you can enjoy the highest quality of French cuisine combined with nice onsen experience. The latter part was true - beds are clean and very comfortable, room is very clean and tide, the bath within the room is simply awesome. But the remained half of our expectation turned out false after we had the French dinner. Apparently all the dishes looked great, but everything was simply too salty, thick-tasted, and sometimes too fatty. We, two adults, paid USD900 ish in total for everything including the dinner, and we would give USD400 more or less for other stuffs apart from the dinner, then we couldn't justify the remainder of USD500 for the dinner for two adults... You can have way better dinner experience for two adults at many restaurants in Tokyo only with USD150. Even in this Hakone area, USD300 would afford you way better French dinner courses for two. We liked the hotel staff and their services but this place is simply overpriced given the disappointing food quality.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

masa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山の中の落ち着いた素敵なホテルです。 部屋に露天風呂が付いておりゆったりくつろげました。アメニティも揃っていますが、女性用の化粧水一式は部屋には無くロビーにお願いすると届けて下さいます。私は自宅から持参しましたので貰いませんでした。お茶やコーヒーも種類豊富。特にお茶は時間毎に違うフレーバーの物を用意して下さっている拘りが。 ディナーはお箸で食べられるフレンチ。一品一品工夫が凝らしてあり目でも楽しめ、量もちょうど良かったです。 夜鳴きそばやミネストローネが食後お部屋で食べられるサービスも有りました。お願いした主人が、急須に入った蕎麦つゆをお茶だと勘違いしたのはご愛嬌。 ホテルの方々は皆さんにこやかでとても親切で、気持ちよく過ごす事ができ良かったです。 又伺う事が出来たらいいな、と思います。
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事、インテリア、ベッド、すべてにおいて最高でした！！スタッフの距離感も、程よく。でも、プロでした！
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行き届いた宿

スタンダードのお部屋だったのですが、行き届いており、とてもゆっくりのんびりできました。大浴場は無いのですが、個室のお風呂がサイコーで４度も入ってしまいました。食事は和食の味を加えたフレンチです。海外出張から帰国した直後で和食を求めてそうと知らず予約したのですが、軽く、量も丁度良く、素晴らしい晩餐でした。また朝食は和食もありましたので、和食をと思っていた私にとってとても嬉しい朝食となりました。私たちの再訪したい宿の一つです。
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified

8/10 Good

minoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Tiffany Ai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort