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Hotel Hakone Terrace

3.0 star property

Photo gallery for Hotel Hakone Terrace

Property entrance
Deluxe Twin Room
Front of property – evening/night
Food and drink
Free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Hakone-machi Gora 1320-934, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪5 min walk‬
  • Place, Hakone Open Air Museum
    ‪16 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Family Bedroom

Free WiFi

Family Bedroom

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

About the area

Hakone

At Hotel Hakone Terrace you'll be within just a 5-minute stroll of Hakone Gora Park and within 20 minutes of Hakone Open Air Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas and a terrace. Added amenities include a coffee shop/cafe. .Attractions within a 10-minute drive of this 3-property class Gora hotel include Hakone Kowakien Yunessun and Hakone Hot Springs.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 3 min walk - 0.3 km
  • Hakone Gora Park - 5 min walk - 0.4 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.4 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Tokyo (HND-Haneda) - 104 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬20 min walk
  • ‪リバーサイド・キッチン＆バー - ‬16 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪Gora Brewery And Grill - ‬9 min walk
  • ‪Coffee Camp - ‬8 min walk

About this property

Hotel Hakone Terrace

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi.

This 3-star Hakone hotel is smoke free.

  • 8 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hakone Terrace offers 8 accommodations with complimentary slippers and a hairdryer. Rooms open to balconies. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,830 reviews
The price is AU$747
24 Apr - 25 Apr
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Terrace
Hotel Hakone Terrace Hotel
Hotel Hakone Terrace Hakone
Hotel Hakone Terrace Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hotel Hakone Terrace?

Hotel Hakone Terrace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Hakone Terrace?

The closest beach to Hotel Hakone Terrace is Atami Sun Beach (17.2 km).

Is there a free airport shuttle available at Hotel Hakone Terrace?

No, Hotel Hakone Terrace does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hakone Terrace?

Yep, you can grab a meal at Hotel Hakone Terrace's onsite restaurant.

What time are check-in & check-out at Hotel Hakone Terrace?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Hakone Terrace?

No, pets are not allowed.

Hotel Hakone Terrace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 36 out of 88 reviews
Rating 6 - Okay. 13 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.
Stayed 1 night in Jan 2020

10/10 Excellent

ALEXEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Aspen without the skiing

excellent condition and great use of space in the room. location could not have been any better too - close to the bus stop and the rope way.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Kian Heng

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived. Our hotel room was very spacious and perfect for our one night stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovey with a wonderful view and the staff were just so helpful. The service they provided to us was above and beyond, making for a very pleasant stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Restaurant dinner menu was delicious
Stayed 3 nights in Oct 2019

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing, sparkling , like new , great stay.
Stayed 1 night in Oct 2019

8/10 Good

M, Chicago, IL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to cable car and Gora. Would stay here again.
Stayed 2 nights in Aug 2019

10/10 Excellent

KrisEv07

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, our room was spacious and very clean. We enjoyed our stay!
Stayed 1 night in Aug 2019

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but the location is a bit far from station and no restaurants around
Stayed 1 night in Jun 2019

8/10 Good

Faizal

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay in Hakone !

Very happy and pleased with the stay!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most caring and helpful staff we have had so far!! I’d stay here again in a heartbeat!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms and not to far from a convenience store and the cable car.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and very spacious. The high tech tub was awesome. The staff were very friendly, and they have Netflix which is great when you've been travelling for weeks and just want a night in! There is no elevator, carrying our luggage up to the third floor was a bit of a pain.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large room, had aircon and heater. The room had a kitchen with a cook top but no tea towels, cutlery, utensils, pots or pans. The room was not cleaned during our stay. There was no elevator, only stairs which made it difficult as we had to carry out luggage up 3 flights.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner. Was helpful with town details and welcoming. Twin room was very large for Japan with own kitchen and separate bathroom. Room was well finished throughout and modern.
Stayed 2 nights in Apr 2019

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick break away to have a look around. Good space for a family
Stayed 1 night in Jan 2019

2/10 Terrible

Farzanah

Disliked: Cleanliness, room comfort

Poor service

Room does not get cleaned during your stay at all. No lift so you need to bring your bags up to your room yourself.
Stayed 3 nights in Dec 2018

8/10 Good

Aditya

It was a decent okeyish type of experience. Hotel should look forward to relaxing checkin timing rules
Stayed 1 night in Nov 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Accommodation

Great location at a reasonable price. Friendly staff and restaurant next to lobby. Large, clean rooms as well.
Stayed 1 night in Oct 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone Gem

Great location, large and clean room, and accommodating staff. Highly recommend this hotel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018