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Hakone Suimeisou

3.5 star property
Ryokan in Hakone with 24-hour front desk and bar/lounge

Photo gallery for Hakone Suimeisou

Public bath
Exterior
In-room safe, free WiFi
View from property
In-room safe, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • 24/7 front desk

Explore the area

View map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪3 min walk‬
  • Place, Gyokuren Shrine
    ‪12 min walk‬

Room options

View all photos for Japanese Room, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Single Futons

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

In-room safe, free WiFi

Japanese Room with Half Board, Japanese futon, Non-smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Single Futons

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

In-room safe, free WiFi

Japanese-Style Room with Open-Air Bath Non-smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 4
  • 2 Single Futons

View all photos for Japanese-Western style room, Non-smoking

In-room safe, free WiFi

Japanese-Western style room, Non-smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 30 sq m
  • River view
  • Sleeps 5
  • 2 Single Beds

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About the area

Hakone

At Hakone Suimeisou you'll be within just a 10-minute stroll of Hakone Toy Museum and Key Hiraga Museum. Highlights at this ryokan include free self-parking and a bar/lounge. .This ryokan has free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find free newspapers in the lobby, tour/ticket assistance and a gift shop. .Attractions within a 15-minute drive of this 3.5-property class Yumoto ryokan include Hakone Kowakien Yunessun and Fuji-Hakone-Izu National Park.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Toy Museum - 3 min walk - 0.3 km
  • Tokoan Kumano Gongen - 6 min walk - 0.5 km
  • Tamadare Falls - 10 min walk - 0.9 km
  • Gyokuren Shrine - 12 min walk - 1.0 km

Getting around

  • Hakone Yumoto Station - 1 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 72 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬4 min walk
  • ‪箱根てゑらみす - ‬1 min walk
  • ‪茶のちもと - ‬3 min walk
  • ‪山そば - ‬1 min walk
  • ‪ハイカラ中華 日清亭 - ‬2 min walk

About this property

Hakone Suimeisou

Ryokan in Hakone with 24-hour front desk and bar/lounge
Hakone Suimeisou offers its guests hot springs. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hakone Suimeisou. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hakone Suimeisou offers 31 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to 10:00 AM. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Frequently asked questions

What is the cancellation policy at Hakone Suimeisou?

Hakone Suimeisou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakone Suimeisou?

Yep, Hakone Suimeisou has a free self car park.

Are there any beaches close to Hakone Suimeisou?

The closest beach to Hakone Suimeisou is Atami Sun Beach (15.1 km).

Is there a free airport shuttle available at Hakone Suimeisou?

No, Hakone Suimeisou does not offer an airport shuttle service.

What time are check-in & check-out at Hakone Suimeisou?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hakone Suimeisou?

No, only service animals are allowed.

Hakone Suimeisou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 366 reviews
Rating 8 - Good. 110 out of 366 reviews
Rating 6 - Okay. 37 out of 366 reviews
Rating 4 - Poor. 6 out of 366 reviews
Rating 2 - Terrible. 3 out of 366 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yinong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eat, shopping , walking were all very convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ryokan with comfortable tatami and lovely private onsen! You must get the kaiseki dinner and/or breakfast..worth the experience!
Stayed 1 night in Sep 2025

10/10 Excellent

Areej

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you want to stay in a traditional ryokan in Hakone, this is the place to stay! We had our own private outdoor bath and there is a private onsen you can book on the top floor. The staff is very friendly and went above and beyond. It was my fiancé's birthday and they ordered a cake for him upon my request. When we go back to Hakone, we will definitely be staying here again.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Best for location and accessibility

The location of the ryokan in Hakone-yumoto is very good, within short walking distance from the station and bus terminal. Aids accessibility to key transport nodes to get around Hakone! Only had difficulty finding it at first as it is slightly behind the main shopping street. But in comparison with other ryokans Ive stayed at in Hakone (other areas), I thought the ryokan is less value for money in terms of the customer service at reception, room size and the small private outdoor bath I paid extra for. The facility also looks dated and has only one small lift. But the river view from room is gorgeous and therapeutic!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tally Lagoa

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Jesiesis

Travelled with family
Liked: Staff & service, amenities
The room is ok but dusty. We like the open air hot tub. It has nice view of the river. The breakfast was great. We also love its location. It is 5 minutes walk from Hakone-Yumoto train and bus station.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Egemen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Onsen experience, especially the bath in the balcony with hot spring water is great. Dinner and breakfast experience are also very nice and local.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark, Woodvale

Travelled with family
Beautiful traditional Japanese hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jaycika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ryoukan is located very close to Hakone-Yumoto station, the main station to get to Hakone. Front desk could speak English and it was super easy to check in and check out. The room had a very fancy and beautiful interior. We had the personal onsen and the view was spectacular. Yukata were also provided in our rooms. The rooms were full tatami and it was amazing to use it as a tea room before dinner and then sleep on futons after dinner which they set up for us during dinner. The eating time is around 5-6pm so make sure you don’t show up late and miss out! We had a personal eating room and the selection of food was insanely plentiful and delicious, we were super full after. One of us was vegetarian and they were able to accomodate us perfectly, remember to notify them in advance. An older lady served us and she was very cute and respectful, using translation tool to communicate with us. We were also provided with breakfast which was equally as superb. We loved using the outdoors onsen, it was easy to use. The noise is quite loud when on the balcony because of the waterfall outside but it’s very pleasant like white noise. Keep in mind, you can’t see anything at night because it’s dark but in the daytime it’s absolutely mind blowing. Definitely recommend you try this experience at least once. The toilet (separated from the shower area) had a bit of a funky smell to it, but it was located away from the room so it wasn’t a big issue.
Lobby
Room with private onsen
Dinner (sashimi focus)
Finished dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Kwan Oi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very friendly and the Onsen was fantastic!
Stayed 2 nights in Jun 2025

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

This was an amazing traditional stay. The service was spectacular and helpful. If you stay here you’re in for a real treat. Everything was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Kinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just step from Hakoneyumoto station. I love the Japanese style breakfast and dinner. It was delicious and they served in our room. The staffs are very friendly too.
Stayed 1 night in May 2025

4/10 Poor

Cindy

Disliked: Amenities, property conditions & facilities
Service no good, if the bath towel hv to put it back to the room after used it at hot spring. Check in staff have to gv us information. No replacement unless we pay for new the towel. We paid extra for dinner and private room hot springs, but we don’t feel they are doing their service for guests.
Stayed 1 night in May 2025

8/10 Good

Manu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently locates closer to the railway station.Everything about the stay was good except for the food. If you don’t eat beef or raw fish then you are in trouble as most of the dishes were raw fish. Also food wasn’t flavorful.
Stayed 1 night in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was wonderful, most of all the lady who served us souper and breakfast in our room The place is very well located, minutes from the train station and all the transportatio The rooms are very nice and is perfect is you want a Japanese experience (prepare to eat a lot)
Stayed 1 night in May 2025

10/10 Excellent

Misaki

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hakone- be careful where you book

The hotel provides traditional Japanese hospitality. However the service providers who bring the food to the room couldn't say even a single word in English so we weren't able to understand what were we eating. The staff woke us up to breakfast 30 minutes a head of time which was very unprofessional and annoying. We used the private onsen bath but when we asked for more towels they wanted to charge us more. Just hilarious....
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property doesn't look very new, but the staff was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Stayed 1 night in Mar 2025