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Shangri-La Guangzhou

5.0 star property
Luxury hotel connected to the convention centre in Guangzhou with 6 restaurants
VIP Access

Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Property video
Lobby
Lobby
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Free WiFi
The current price is AU$165
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Canton Fair Complex
    ‪2 min walk‬
  • Canton Tower
    ‪5 min drive‬
  • Beijing Road Pedestrian Street
    ‪12 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪36 min drive‬

Room options

Horizon Deluxe, Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Single Beds, River View

View from room

Premier Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Basic Room, 2 Single Beds, River View

Premium bedding, down duvets, free minibar items, in-room safe

Horizon Deluxe, Basic Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, down duvets, free minibar items, in-room safe

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Basic Room, 1 King Bed, River View

View from room

Horizon Deluxe, Basic Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

View from room

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 87 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Basic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
Down duvet
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Guangzhou

At Shangri-La Guangzhou, you'll be connected to the convention centre and 1.6 km (1 mi) from Canton Fair Complex. Highlights at this luxury hotel include 6 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include hot stone massages, body wraps and body scrubs along with access to the hot tub and steam room. The restaurant, SE Asia Kitchen & Bar, serves Asian cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, outdoor tennis court, sauna and seasonal outdoor swimming pool. 24111 square feet (2240 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Haizhu hotel include Canton Tower and Chimelong Paradise.

What's nearby

  • Canton Fair Complex - 2 min walk - 0.2 km
  • Tianhe Park - 3 min drive - 2.8 km
  • Canton Tower - 5 min drive - 5.6 km
  • Taikoo Hui - 6 min drive - 8.0 km
  • Beijing Road Pedestrian Street - 12 min drive - 12.1 km

Getting around

  • Canton Fair Complex East Tram Stop - 5 min walk
  • Shiguanglu Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • ‪Kungfu Restaurant 真功夫 - ‬16 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Langham Place Hotel Sky Bar - ‬3 min drive
  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪Papa John's - Pazhou Convention Center - ‬12 min walk

About this property

Shangri-La Guangzhou

Luxury hotel connected to the convention centre in Guangzhou with 6 restaurants
Shangri-La Guangzhou offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 24111 square feet (2240 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Shangri-La Guangzhou. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 704 guestrooms or units
  • 36 levels
  • 6 dining venues
  • Conference rooms
  • 24111 sq ft of conference space
  • 2240 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and a safe. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 254 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nadaman
  • RIBS
  • SE Asia Kitchen & Bar
  • Summer Palace
  • Wok Too Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (24,111 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 254 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Shangri-La Guangzhou?

Shangri-La Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Guangzhou?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Shangri-La Guangzhou on 17 Sept 2025 start from AU$164.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Guangzhou?

Yep, Shangri-La Guangzhou has free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Shangri-La Guangzhou?

Yep, there is an onsite spa at Shangri-La Guangzhou. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Shangri-La Guangzhou have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 11:00 PM (Seasonal outdoor pool open from April to November).

What luxury perks are available at Shangri-La Guangzhou?

Shangri-La Guangzhou features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Guangzhou a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Shangri-La Guangzhou.

Is Shangri-La Guangzhou family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Shangri-La Guangzhou is a hit with families.

Does Shangri-La Guangzhou serve breakfast?

You bet, buffet brekkie is on offer weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Guangzhou?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Shangri-La Guangzhou?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Guangzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Guangzhou?

No, pets are not allowed.

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 373 out of 619 reviews
Rating 8 - Good. 172 out of 619 reviews
Rating 6 - Okay. 39 out of 619 reviews
Rating 4 - Poor. 15 out of 619 reviews
Rating 2 - Terrible. 20 out of 619 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MOW YUEN

Liked: Cleanliness, amenities
great service and location perfect facilities and swimming pool
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 5 nights in May 2025

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and condition

Great hotel for trade show attendance . Right across from the hotel is pazhou exhibition hall
Stayed 4 nights in May 2025

10/10 Excellent

Emili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Hotel was a little outdated but it was still a great hotel. Would stay here again just for the service!
Stayed 5 nights in May 2025

10/10 Excellent

Yuze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent properties and great service, would definitely recommend ppl for staying there
Stayed 2 nights in May 2025

10/10 Excellent

Rabih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very considerate to our 40th anniversary celebration and made special decoration in the room. Apart from this the overall hotel and staff are great, pleasant and enjoyed every bit of it
Stayed 4 nights in May 2025

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay with nice view.

Very comfortable stay with many facilities available. The room was big and bathroom too. I took the rooms facing the river so it was nice view we had. Overall nice and comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking Distance Convention center

Great hotel, excellent restaurants and great staff!
Stayed 6 nights in May 2025

10/10 Excellent

Mohd Mughti Arief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

olugbenga

Stayed 1 night in May 2025

10/10 Excellent

Mariam, Kuwait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb. Walking distance to Canton Fair. staff should speak english better as i was having issues translating everytime.
Stayed 2 nights in Apr 2025

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The property is nice but dated. BONUS, its very close to the Canton Fair. No Bellman helped us with our luggage or greeted us when we first arrived. We decided to try 3 different 5 star hotels for each Phase of thr Canton Fair. All within walk distance to the Fair. All the exact same price range. The Shanghai-la honestly felt like a money grab and didnt actually provide any service. For example other hotels offered cocktail hours, welcome drinks, someone explained all the different dining options, engaged with us, and checked in with us daily to see how we are doing or if any needs werent being met. That being said all the staff we encountered pleasant. The outdoor pool closes early to be allowed entrance to the indoor pool you must wear a swim cap and lane swim. As a side note... the hot tubs are separated by gender and located in the individual change rooms.
Stayed 4 nights in Apr 2025

4/10 Poor

Alexander

Stayed 4 nights in Mar 2025

10/10 Excellent

Harinder

Stayed 1 night in Apr 2025

6/10 Okay

Jasjeet

Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Chester Alan

Stayed 3 nights in Mar 2025

10/10 Excellent

Alaa

Stayed 4 nights in Mar 2025

10/10 Excellent

punit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

10/10 Excellent

Weiting, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , stay two long trips already this year, couldn’t be more happier
Stayed 4 nights in Feb 2025

4/10 Poor

Eliza

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The staff were very disinterested and at times rude. It felt like because we weren’t locals we were too much trouble to deal with. Often helping other guests who were behind us in queues. The buffet was very local food driven which is understandable. The beds were extremely hard. We asked for a mattress topper for the second night which helped a bit and I would recommend for westerners upon checking. A good location, but having stayed there several times before, I will not be heading back after this stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Freddy, town of mount royal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People very Friendly. A shot to concierge Ray very helpful, Great job Ray!!
Stayed 5 nights in Mar 2025

10/10 Excellent

JUAN-IGNACIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Mar 2025