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Atour Hotel Tianhe Guangzhou

2.5 star property

Photo gallery for Atour Hotel Tianhe Guangzhou

Lobby
Library
Front of property – evening/night
Breakfast and lunch served, Chinese cuisine
Superior Suite | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
No. 918 Guangzhou Da Dao Zhong, Tian He District, Guangzhou, Guangdong, 510000
  • Place, Tee Mall
    ‪11 min walk‬
  • Place, Tianhe Stadium
    ‪12 min walk‬
  • Place, Guangzhou Zoo
    ‪19 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Bedroom

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Premium bedding, in-room safe, desk, blackout curtains

Superior Suite

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Executive Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Single Room

Premium bedding, in-room safe, desk, blackout curtains

Executive Single Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Guangzhou

At Atour Hotel Tianhe Guangzhou you'll be within just a 15-minute stroll of Dongfeng Park and Tee Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Xiang Zhao, serves Chinese cuisine and is open for breakfast and lunch. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Tianhe hotel include Beijing Road Pedestrian Street and Canton Fair Complex.

What's nearby

  • Tee Mall - 11 min walk - 1.0 km
  • Tianhe Stadium - 12 min walk - 1.1 km
  • Grandview Mall - 17 min walk - 1.5 km
  • Guangzhou Zoo - 19 min walk - 1.6 km
  • Taikoo Hui - 1 min drive - 1.8 km

Getting around

  • Tiyu Xilu Station - 5 min walk
  • Guangzhou East Railway Station - 14 min drive
  • Foshan (FUO-Shadi) - 48 min drive

Restaurants

  • ‪大鸽饭 体育西路店 - ‬2 min walk
  • ‪Club Lounge - ‬3 min walk
  • ‪Ajisen Ramen 味千拉麵 - ‬2 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪星巴克 - ‬3 min walk

About this property

Atour Hotel Tianhe Guangzhou

There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, a library, and laundry facilities are also featured at the business-friendly Atour Hotel Tianhe Guangzhou. Self parking is free.
  • 201 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Library
  • Newspapers for purchase
  • Lift
  • Dining venue
Atour Hotel Tianhe Guangzhou offers 201 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and hairdryers. This Guangzhou hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
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  • Air-conditioning
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 48 per person
  • A restaurant

Restaurants on site

  • Xiang Zhao

Things to do

  • Gym
  • Library

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atour Hotel Tianhe Guangzhou

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 48 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Atour Guangzhou
Atour Hotel Tianhe
Atour Tianhe Guangzhou
Atour Tianhe
Atour Tianhe Guangzhou
Atour Hotel Tianhe Guangzhou Hotel
Atour Hotel Tianhe Guangzhou Guangzhou
Atour Hotel Tianhe Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Atour Hotel Tianhe Guangzhou?

Atour Hotel Tianhe Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Atour Hotel Tianhe Guangzhou?

Yep, Atour Hotel Tianhe Guangzhou has a free self car park.

Is Atour Hotel Tianhe Guangzhou family-friendly?

No, Atour Hotel Tianhe Guangzhou is an adults-only property.

Does Atour Hotel Tianhe Guangzhou serve breakfast?

Yep, buffet breakfast is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Atour Hotel Tianhe Guangzhou?

No, Atour Hotel Tianhe Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Atour Hotel Tianhe Guangzhou?

Yep, you can grab a meal at Atour Hotel Tianhe Guangzhou's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Atour Hotel Tianhe Guangzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Atour Hotel Tianhe Guangzhou?

No, pets and service animals are not allowed.

Atour Hotel Tianhe Guangzhou Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Hotels.com has the wrong placement of the hotel on the map - very misleading. I booked based on the location as I had business within a short distance from the supposed location on the map. No staff spoke English, got the wrong room as compared to what I booked for. Staff couldn’t help as communication was impossible.
Stayed 4 nights in Nov 2019

8/10 Good

Stephen Ur-Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Army Gunawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean hotel, 15 mins walk from 3 malls

Hotel is new and clean. Beddings were clean. Upgraded room was spacious. There was a karaoke place on the 5th floor and it was quite noisy at night. 15 minutes walk from 3 malls. Overall it was a great deal!

6/10 Okay

TY, Malaysia

New hotel

The hotel was formerly known as Vienna Hotel. The hotel been refurbished and renovated and is now known as Atour Hotel. It's located in Guangzhou Tianhe district. Taxi drivers does not know the hotel even by its chinese name. You may want to mention its next to sofitel. Hotel was opened mid 2016. There is a chinese restaurant located at the ground floor of the hotel. Serves chinese cuisine visited by quite a number of locals. -Breakfast:- Hotel serves breakfast at cny48 ( if not included in room rate). Breakfast is acceptable at the rate of cny48. Breakfast varieties:- buns, croissant ,tarts,sandwiches,porridge , soup noodles ,fried noodles ,vege, meat , cereals , juice, coffee ,milk etc. Cleanliness:- New hotel so clean. Room ventilation ought be improved. Hotel lift lobby is just next restaurant and therefore there was some "oil"( indescribable) scent. Hotel offers diy free laundry. There are 2 units of washing machine and one dryer. Detergent and antiseptic liquid are provided by hotel - very thoughtful of the hotel.There is a karaoke and convenient store in this hotel. -Location:- About 1 km walk from the busy area of Tee Mall and the Metro train station. May not be so convenient for a lady to walk alone to/ from the metro station at night as some stretches of road are quiet and dark. Ladies may want to consider the Royal Hotel which is nearer to Tee Mall / Metro station, avoiding the quiet street. Royal hotel's superior and deluxeroom has been refurbished this year

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Location, helpful staff

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Arcelino

Disliked: Cleanliness

Não muito bom

Quarto com cheiro de cigarro
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 가성비 괜찮은 곳이었습니다. 호텔 직원들과 영어 소통이 잘 통하지 않았지만 끝까지 책임감 있게 서비스 해주시는 모습이 좋았습니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Room is big, clean & tidy. Staffs at the receiption were very helpful. Decorations in the room were simple but very practical. Breakfast was OK, not many choices.

6/10 Okay

MIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

걸어서는 찾아갈 수 없는 호텔

소강소역에서 9분 걸어가면 된다고했지만 찾을 수 없었습니다 호텔측에서는 체육서로역에 내려서 걸어라고 했지만 둘째날도 찾을 수 없었습니다 호텔시설은 깔끔하고 좋은데 호텔건물에 클럽으로 보이는 노래방이 있었지만 시끄럽진 않았습니다 중국어를 모르는 사람은 찾아가기 힘든 호텔이므로 중국어주소를 적어서 택시기사에게 보여주세요 참고로 바가지는 조금 감안하시길..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Comfortable hotel, clean & tidy. Good layout in the room. Very helpful staffs in the hotel. No international TV channels (BBC, CNN etc) are available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel at a very reasonsable price

Clean, tidy hotel room. Comfortable bed & pillow. Sufficient space inside the room. Breakfast is just OK, not many choices. No international TV channels available. No English translation on all labels for shampoo, shower gel etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel for very good value.

Big, clean and comfortable room. Very helpful staffs at the front desk. Hi speed internet WiFi but no international TV channels are available in the rooms. Bearkfast is OK but the staffs at the restaurant needs more training.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

have a nice trip

very good.

8/10 Good

May Ngor, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel good but hotel.com no good!

Atour Hotel cannot reconize hotel.com's coupon therefore hotel.com service was terrible and no more business from me! Very disappointment with hotel. Com