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"Our check-in went smoothly--the gentleman who checked us in seemed very capable. But then it got strange: (1) there was a barking dog in the room ne ... " More

By a verified traveller on Mon 26 Feb 2018

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Hotel Description

At Country Inn & Suites by Radisson, Flagstaff, AZ you'll be within a 20-minute stroll of Bushmaster Park and Flagstaff Mall and The Marketplace. Highlights at this hotel include free daily breakfast, an indoor swimming pool, and free self parking.

You can enjoy flat-screen TVs with cable channels, and all 50 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Free newspapers, free local calls, and safes are also available.

Enjoy the fitness center, spa tub, and pool loungers. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM.

Within a 15-minute drive of this 3-star Flagstaff hotel, attractions include Northern Arizona University and Lowell Observatory.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$106* Per night/room 1 Nov. - 2 Nov.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Rollin Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Flagstaff, AZ ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Flagstaff, AZ

Everyone (1)
3 out of 5

Generally Good Experience, but...

Our check-in went smoothly--the gentleman who checked us in seemed very capable. But then it got strange: (1) there was a barking dog in the room next to us, in spite of the sign in the lobby that said they did not allow animals. A young woman behind the desk said she couldn't do anything about it because they could not enter the room according to their policy. (2)They assured us that hot coffee was available all day but when I tried it around 4PM, all thermoses were cool. Had to wait 20 minutes for a pot to brew (same young woman). (3) In the morning, there was no hot water for my husband's tea, no oatmeal in the pot and then the dry cereal dispenser didn't work. Nice facility, but poor customer service, even though they were always smiling and pleasant. Just checked-out I guess.

Posted by on 26 Feb. 2018

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Comment from Hotel Management

1 Mar. 2018 by Jordan

Thank you for taking the time to complete a review for your stay with us. We are sorry to hear about the issues that you experienced during your stay. I have addressed the issues with breakfast and the coffee with our front desk and breakfast teams to ensure that all items are fresh and hot. I will also be reviewing their customer service to make sure that we are all taking the best care of our guests first and foremost. We appreciate your feedback so that we may take the opportunity to make improvements wherever possible.

About the Country Inn & Suites by Radisson, Flagstaff, AZ

Location 3501 E Lockett Rd, Flagstaff, AZ 86004

Property Features

Country Inn & Suites by Radisson, Flagstaff, AZ offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Flagstaff, AZ. Self parking is free. Smoking is allowed in designated areas at this 3-star Flagstaff hotel.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Flagstaff Pulliam Field Airport (FLG) (16.6 km / 10.3 mi)
  • Train station: Flagstaff Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Flagstaff, AZ offers 50 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Flagstaff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Country Inn & Suites by Radisson, Flagstaff, AZ

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)

Hotel Names

  • Flagstaff Hampton Inn
  • Country Inn & Suites by Radisson, Flagstaff, AZ Hotel
  • Hampton Inn Hotel Flagstaff
  • Hampton Inn & Suites Flagstaff Hotel Flagstaff
  • Hampton Inn And Suites Flagstaff
  • Country Inn Carlson Flagstaff AZ
  • Country Carlson Flagstaff AZ
  • Country Inn & Suites by Radisson, Flagstaff, AZ Flagstaff
  • Country Inn & Suites by Radisson, Flagstaff, AZ Hotel Flagstaff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.