4/10 Poor
Anthony
23 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had a number of issues with my stay. 1. I arrived and was checked into a room that only had a shower, I particularly wanted a bath because everywhere i went to in Glasgow was cold. The room temp was also cold and I had difficulty after a long day travelling getting the thermostat in the room to adjust. Another problem was that despite downloading the expedia App the Hilton App and the Hilton Honors App non of these Apps readily showed the address of where I was staying there are 6 different Hiltons in Glasgow, I ended up having to stop my taxi and call the hotel to find out where it was. I would have like to have used the pool (thats why I booked that hotel) only to find I had to download another App to use the pool and pay an additional Fee in addition the App would only allow a narrow time window as such I was that tired I could not face having to download a 4th App. So instead of stopping off at my hotel having a hot bath a swim and a walk around Glasgow I spent the day feeling cold and unwell in bed.
Anthony
Stayed 1 night in Feb 2024