2/10 Terrible
Ruth
Travelled with partner
28 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't stay here again if they paid me.
The person on reception when we checked in was not interested in talking to us, just handed us a key and a piece of paper with limited information.
The room was the worst I have ever stayed in.
There was mould growing in the bathroom and rust on the toilet roll holder which had rubbed off on the toilet paper!
There was a bulb missing from the bathroom.
There was a very odd top on one the taps, obviously couldn't be bothered to find a matching one.
There were only 2 hangers in the wardrobe - 2 hangers for a 2 night stay for 2 adults!
The room was cold and we couldn't get the radiator to work so we went and spoke to the person on reception. Apparently the heating was on a timer! So in the middle of winter you can only have the heating on when the hotel thinks it's appropriate! Never heard of this before, never been cold in a hotel before.
Lots of spiders webs in the restaurant, obviously not been cleaned properly in a while.
There are 4 function rooms in the Kings Park nightclub, sorry Hotel. They are far more interested in the people using these function rooms than the guests staying in their bedrooms.
On the check in paper it stated any functions/music would be finished by 12.30am but it was still very loud after 1.30am.
Then the adults from the functions were laughing and shouting in the corridors, and children were running around squealing well after 2am while guests were trying to sleep!
So not much sleep for us!
Ruth
Stayed 2 nights in Dec 2024